CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1106
total reviews
5
774
4
205
3
35
2
11
1
81
4.4
1106
4.4
1106
50% off on Direct accounts
4.4
1106
50% off on Direct accounts
Traders consistently highlight Alpha Capital's tight spreads and fast execution, particularly on XAUUSD, with many noting that trading conditions are among the best in the prop industry. The balance-based drawdown model receives specific praise for accommodating swing traders, and the rules are widely described as clear and straightforward—"follow the rules and get paid" appears repeatedly. Customer support earns strong marks for responsiveness across live chat, Discord, and email, with...
Reviews1106
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AngolaReviews
3.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
The owners showing their faces and proving to be real people behind the business, the trading conditions and the platform and the dashboard
The delivery time for the funded account (5 days). The fact that they make announcements about improvements in funded account delivery times to 24h and payouts in 24h for the month of August and instead, the times got worse, as I've been waiting for the funded account for 8 business days and there are reports in the discord community of people waiting for payouts for more than 2 weeks, when what was promised is between 2-4 business days.
5.0
User Friendliness
1.0
Payout Process
3.0
Customer Care
5.0
Trading Conditions
BrazilReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
Sinceramente nada, muito decepcionada. Honestly nothing, very disappointed.
O suporte é péssimo Empresa não é confiavel The support is not reliable
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Summary
Documents From Reporter
PortugalReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
6 months +
5
4
Very good team and payment without problems
Nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
United KingdomReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
NA
dishonest practice...reading their discord it would seem a large number of users were effected by the same situation
3.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Price glitch on Gold breached my account
Summary
Experienced a price glitch on Gold in December where price moved $40 up and down every few seconds, a limit order was triggered (set earlier in the day) and blew my max daily loss within a microsecond (it was not executed at the price I set it at, but $40 higher). After asking Alpha to review the price action, they claimed it was due to low liquidity, however given that spreads remained tight during this period that didn't make sense to me. After pressing their Head of Trading for an answer I was told that my contract with Alpha Capital would be terminated and a refund received for the purcahse of my account (which was funded).
Documents From Reporter
5.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
0
1
- customer care - trading dashboard - spreads - journaling
nothing really to not like
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
United KingdomReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
2
2
Spreads on zero spread accounts are much better than other prop firms
Not much to complain about, they DO payout if you stick to the rules
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NigeriaReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
1 month +
3
3
What I like about Alpha Capital Group is their professionalism and efficiency. The payout process was smooth and timely, which shows they value their traders. I also appreciate their user-friendly platform and the responsive support team that’s always ready to help.
What I like least about Alpha Capital Group is how long it takes to issue funded accounts. A quicker process would make the experience even better and allow traders to start trading sooner.
5.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
MalaysiaReviews
3.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
0
5
Good track record
Laggy website
1.0
User Friendliness
3.0
Payout Process
3.0
Customer Care
3.0
Trading Conditions
Hello Eugene, Thank you for your feedback. We have recently upgraded our website therefore it should be less "laggy" for our Clients We do offer a RAW account type that may be better suited for your style of trading. If you wish to talk more about this please reach out to me at wes@Alphacapitalgroup.uk Warm Regards, Alpha Capital Group
NigeriaReviews
4.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
Customer service top notch
Slippage during News
4.0
User Friendliness
3.0
Payout Process
5.0
Customer Care
2.0
Trading Conditions
UkraineReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
3 months +
2
2
Nice customer service. Low prices. Verified traders. Smooth payouts. Helpfull dashboard.
Just once you can be asked to do short zoom interview, and you should wait a little because of tight schedule.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
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