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CEO
Country
GB
Trust Pilot
Date Created
Years in Operation
4.4
977
total reviews
5
673
4
187
3
35
2
9
1
73
4.4
977
40% off on Direct accounts
4.4
977
40% off on Direct accounts
Reviews977
Sort by
JOReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
I regret to share my experience with Alpha Capital, an online prop firm that unfortunately led to a distressing outcome. Despite weeks of communication, I was abruptly banned without a valid explanation, resulting in significant financial losses. The lack of transparency and sudden termination raise serious doubts about the integrity and legitimacy of this firm. My belief is that this may be indicative of questionable practices. I caution individuals to exercise caution when engaging with Alpha Capital to avoid potential financial risks and complica...
N/A
0
The promo code
Customer service communication
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Kyc breach
Summary
They gave no reason other than a “kyc breach”
Documents From Reporter
May 8th, 2024
Hello Wafa, It was identified that your KYC was declined due to Third Party interference, there was a male attempting to complete the KYC process even though your account belongs to a female. This is a breach of our Guidelines. As stated within our FAQS - During the KYC process, it is mandatory that the account holder personally completes the KYC requirements. This ensures that we stay compliant with our security protocols. Any attempt to circumvent this requirement will be considered a breach of our terms and conditions. https://help.alphacapitalgroup.uk/en/articles/8420532-what-documentation-is-required-for-an-analyst-account Warm Regards, Alpha Capital Group
NGReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
They have good customer care always are online 5 working days, have good spread, and they have fasted and sharply payout, using Rise.. they are reply to customer email always u request for an info thats greats.
3 Months +
3
1
Fasted Payout
Their customer care
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
IDReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
Alpha Capital Group have good community and good customer support, no payout denial, dashboard really good, everything is good when I trade with Alpha Capital Group
1 Month +
1
1
No payout denial
Good customer support
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NGReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
To me 💯 legit propfirm, everyday one of my best propfirm in the industry. No commission, no high spread issues. Support is always around to help. Honest firm in my book.
N/A
0
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
PKReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Alpha capital group is a good firm. The best thing is that they are among those few firms which still offer metatrader 5. They have great customer support
N/A
0
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
KEReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
I have not had any significant problem with Alphacapital, the conditions the customer care and having mt5 as the trading platform is a really good deal. I'll still go back to trading with them soon. The website/dashboard though needs one to spend a little time to get at ease with navigation .
N/A
0
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Am currently funded 200k, made over 20 payouts over 30k. Really please with Alpha, so reliable on their payouts and processed within 2 days always. Dashboard can be slow but is not a big deal for me.
3 Months +
10+
10+
Payout speed and reliable
dashboard and be slow and unreliable
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
INReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Alpha trading club was the top most firm . The payout was super fast even within an 2 hour sometimes. Great discord suport. And the main important thing is still now there is no compain from others of payout denial
N/A
0
2.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
NGReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Title: My Experience with Alpha Capital Group Alpha Capital Group isn't just a trading prop firm; it's a game-changer for aspiring forex traders like me. From the moment I joined, I knew I was in good hands. With just a $5k free account they offered me a chance to pursue my forex career, and that decision has been nothing short of remarkable. The journey with Alpha Capital Group has been transformative. Their support doesn't stop at providing capital; it extends to comprehensive training, invaluable resources, and a thriving community of traders. Th...
3 Months +
0
1
what I like is their provision of access to capital and leverage, and training programs, robust risk management, profit-sharing models, supportive communities, and flexibility in trading strategies and hours.
Is the restrictive trading rules, of equity base drawdown
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
3.0
Trading Conditions
BRReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
Tive um ótimo teste, tanto no atendimento quando no app, apesar de não conseguido chegar a fase de pagamento por não ter conseguido passar no meu teste .
N/A
0
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
