Reviews54
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BDReviews
4.0
Trader’s Satisfaction
$50K
2 Steps
Excellent Customer Service, very prompt, very impressive.....this is something I need to mention before moving any further. I just completed my level 1 target and got my KYC done and scaled up my account. The verification process was a bit complicated but the way they supported in each and every step was really commendable. Excellent team.
N/A
0
smooth server
Dashbord
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
MAReviews
5.0
Trader’s Satisfaction
$25K
1 Step
City Trader Imperium is a pretty good property firm in the industry, I trade with them no hiding rules and good experience with them, I recommended this prop firm for all the traders.
N/A
0
The spread and the rules
support
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
DEReviews
2.0
Trader’s Satisfaction
$100K
2 Steps
I’ve been trading with City Traders Imperium for a while. At First some positive aspects: Their technical infrastructure is good and also their trading conditions like commissions and spreads are good. But there are a few points which lead me to the decision that I cannot recommend them anymore: 1. hidden maximum risk rule: A few of my trades where classified as high risk, because the stop-loss was between 2.5% and 5.6% (to clarify this: I only use a stop loss greater than 5% if I already had a lot of winning positions on this day so that I automa...
N/A
0
Spreads
150% margin rule
1.0
User Friendliness
3.0
Payout Process
2.0
Customer Care
3.0
Trading Conditions
IDReviews
4.0
Trader’s Satisfaction
$20K
Instant
City Trader Imperium is a pretty good property firm in my opinion. It's been around for quite some time, but unfortunately, its prices are extremely high, making it unattractive.
N/A
0
Balance based
Extremely expensive price
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
HKReviews
1.0
Trader’s Satisfaction
$80K
Instant
The Issue: I traded on their platform without any issues. My account did not hit the drawdown limit, and I never received a single warning or system alert while trading. However, the moment I submitted a payout request, their compliance team suddenly claimed my account was flagged for "High-Risk Exposure." They did not reach out to ask for clarification or provide a warning—they simply rejected the payout and closed my account immediately without any prior communication. The Contradiction: How can they claim "High Risk" when I was trading small lot ...
N/A
0
N/A
They are not willing to payout even my account did not hit the drawdown limit.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
One-Sided Bet & High-Risk Exposure
Summary
I traded on their platform without any issues. My account did not hit the drawdown limit, and I never received a single warning or system alert while trading. As far as the platform was concerned, my trading was perfectly compliant. The Denial (Refusal to Pay): The moment I submitted a payout request, the situation changed instantly. I was met with a complete stonewall. They flat-out refused to process the withdrawal and seized my profits.
Documents From Reporter
February 10, 2026
Hello Chun We are sorry for any bad experience you had, We read this carefully and checked your account to get all the needed details. As we communicated with you, The account was not terminated permanently but we created a free retry account to try again without risking more than the allowed percentage and with following the CTI's terms and conditions. The account was disabled due two reasons. 1-One Sided Bet: This includes as shown below, Leaving the trade unmanaged until TP or a margin call https://image2url.com/r2/bucket3/images/1767979195749-0db575a1-ca75-4546-82c6-9938b9200f4b.png And as shown below that it was your main trading style which risking your account to be lost easily if the prices changed rapidly by unplanned news as an example. https://image2url.com/r2/bucket2/images/1767981103538-57ff21db-8239-4fbf-95a3-ea4467d008e8.png 2- Risking Higher than the recommended percentage. We usually recommend to trade with 1% to 1.5% to save your account from any excessive losses, Even if the trade using a proper lot size this could make the trader lose the account by unplanned news in one trade. As shown below your trade's risk reached 5.24% of your account's initial balance, which is not a proper risk percentage. https://image2url.com/r2/bucket2/images/1767981079640-fd363d01-3525-454f-8419-46b9048a2555.png This is a link for an article "Gambling Behaviour" that will help you to get more information about risk profile that aligns with CTI. https://helpcenter.citytradersimperium.com/en/articles/12891259-gambling-behaviour We know that this may be frustrating, But we offered you a free retrial account to trade with following the proper risk management, And for any assistance to manage your risk you may contact our support team and we will be more than happy to assist you.
INReviews
5.0
Trader’s Satisfaction
$2.5K
1 Step
City Traders Imperium stands out in the prop-trading space thanks to its transparent rules, strong community support and trader-friendly funding structures. Based in Dubai since 2018, CTI offers both instant-funding and challenge-based paths that allow skilled traders to access live capital quickly. Their draw-down model is notably flexible—calculating limits based on starting balance rather than intraday peaks—which provides more breathing room in volatile markets. The platform is built on MT5, covers forex, indices and commodities, and many user...
N/A
0
I have used several prop firms in the past, but this one truly stands out as the best so far. The main reason I prefer this prop firm is its transparency and clarity in rules and regulations. Many other firms often have hidden terms or unclear conditions that make trading difficult and confusing, but this firm keeps everything simple and easy to understand. From the beginning, all guidelines, profit targets, and drawdown limits are clearly explained, which helps traders focus on their performance rather than worrying about unexpected rules. The trading conditions are fair, the spreads are reasonable, and the overall environment feels professional and supportive. I also appreciate their quick response to queries and smooth account management process. This level of honesty and straightforwardness gives traders real confidence to trade freely. In my experience, this prop firm offers the most reliable and trustworthy platform for consistent trading growth.
no best prop firm
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
November 16, 2025
Dear Krishnakant, Thank you for your detailed feedback! We’re glad you value our transparent rules, flexible funding, and supportive community. Since 2018, CTI has aimed to provide traders with fast access to live capital, smooth payouts, and a professional trading environment. Your recognition of our platform, MT5 coverage, and educational resources means a lot to us. Kind regards, City Traders Imperium Support Team
INReviews
4.0
Trader’s Satisfaction
$0
1 Step
City Traders Imperium (CTI) is a reliable and transparent prop firm that provides traders with fair opportunities to succeed. I used their Premium 1-Step $2.5k account and found the spreads excellent, the support team responsive, and the dashboard very user-friendly. Their educational platform is another strong advantage for traders looking to grow. The trailing drawdown can be tough, especially during news events with slippage, but it teaches discipline and proper risk management. What makes CTI stand out is their profit sharing from day one and t...
N/A
0
Transparent and fair evaluation process – no hidden rules or tricky conditions. Profit sharing from day one – you can actually earn right away. Lifetime funding opportunities – shows they’re committed to long-term traders. Tight spreads & smooth execution – trading conditions are very reliable. Responsive customer support – quick and professional assistance. User-friendly dashboard – easy to track performance and manage accounts. Educational platform – great resources to improve trading skills.
The trailing drawdown is strict and can be challenging for traders, especially during volatile market conditions. Slippage during news events can sometimes affect trades.
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
September 18, 2025
Hello Shubham, Thank you for your detailed review! We’re glad you found value in our Premium 1-Step program, from the spreads and dashboard to the support and education. We appreciate your point on the trailing drawdown—it’s designed to encourage discipline and proper risk management. We truly value your trust and wish you continued success with CTI. Kind regards, City Traders Imperium Support Team
KEReviews
4.0
Trader’s Satisfaction
$30K
1 Step
City Traders Imperium sets the gold standard for prop firms. Their transparent, fair evaluation process, coupled with an unparalleled educational platform and incredibly responsive support team, genuinely feels designed for trader success. The unique profit-sharing from day one and lifetime funding opportunity prove they are a trustworthy, long-term partner for serious traders.
Less 1 Month
0
1
Customer service
Payout policy
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
August 22, 2025
Hello Duncan, Thank you for your thoughtful review! We’re thrilled to hear that you find our evaluation process transparent and fair, and that our educational platform and support team have made a positive impact on your trading journey. Providing traders with long-term opportunities and a trustworthy partnership is at the heart of what we do, and it’s rewarding to see that recognized. We appreciate your feedback and look forward to supporting your continued success with CTI! Kind regards, City Traders Imperium Support Team
EGReviews
5.0
Trader’s Satisfaction
$5K
1 Step
I traded 1 step account, this firm has great conditions and fast payouts and good customer service, the only problem was I wasn't ready yet, my strategy has some drawbacks and I've found support and guidance in their community.
N/A
0
Their trading conditions and fast payouts
Community
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
August 16, 2025
Hello Amar, Thank you for sharing your experience with us! We’re glad to hear that you’ve found value in our 1-Step account, trading conditions, and community support. It’s completely normal to face challenges with strategy development, and we’re happy that you’re finding guidance along the way. We wish you the very best as you continue refining your approach and look forward to seeing your progress with CTI! Kind regards, City Traders Imperium Support Team
PHReviews
4.0
Trader’s Satisfaction
$0
1 Step
I take Advantage on Anniversary discount to try this frim, yet it didnt disapoint me, the spread, Very fast Execution is simple amazing. Trading with this firm wasnt so bast.
N/A
0
Tigh spread
Dashboard lacks of information
3.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
July 31, 2025
Hello Dhenward, Thank you for taking the time to share your experience! We’re glad to hear you took advantage of the anniversary discount and that City Traders Imperium has met your expectations. It's great to know you're enjoying the tight spreads and fast execution — we're committed to providing a seamless trading environment. We appreciate your support and look forward to seeing your continued success with us. Kind regards, City Traders Imperium Support Team
CEO
Country

AE
Trust Pilot
Date Created
Years in Operation
4.4
54
total reviews
5
31
4
18
3
1
2
2
1
2
4.4
54
15% off on all accounts except Instant Funding Pro accounts
4.4
54
15% off on all accounts except Instant Funding Pro accounts