FundingPips Reviews

Passed a 2-Step Standard evaluation, got a Master Account, and received a real payout from it — no issues, no warnings. One week later, right before a much larger payout was due, the account was permanently terminated over a "Device ID match" report. I asked their Responsible Trading Team three separate times to either point to the exact clause I supposedly broke, show actual evidence of a prohibited action on that account, or reverse the decision. Never got an answer to any of the three — just "decision is final," repeated by different agents. If you're approaching a large payout, know that this can happen with no real explanation given, even after months of clean trading and a documented payout history.

I took my first trade on a funded account, got stopped out on XAUUSD with some slippage (normal, I don't dispute that), and my MT5 trade history shows a realized loss of $2,932 - under the 3% ($3,000) Daily Loss Limit. My account was still permanently closed for an alleged breach of $3,040, based entirely on an internal "floating equity" figure that only ever existed on their servers. Here's the specific problem I raised with support, which they never actually answered across three replies: My stop loss was set at 4,376.48. Their own dashboard shows the "breach price" as 4,375.39 - a price BELOW my stop loss. My order then filled at 4,375.57 - a HIGHER price than their own stated breach price. If price genuinely traded down to 4,375.39 (which is what triggered their breach, on their account), a resting stop order should fill at or near that point, not at a better price afterwards. Their own numbers describe a sequence that doesn't match normal order execution logic, and when I asked them directly to explain the mechanics, I got the same boilerplate explanation restated three times: that equity is monitored on a floating basis, not final realized loss. When I asked for the tick-by-tick price data or the equity log to actually verify the breach, they refused to provide it, stated there was "no issue," and closed the escalation with no route to a dealing/risk team. To be clear about what I'm NOT disputing: I understand slippage happens, I understand daily loss limits are calculated on floating equity rather than closed P&L. What I'm disputing is that FundingPips has provided zero verifiable evidence for a specific, internally inconsistent breach claim, has refused a reasonable request for the underlying data, and has permanently closed my account and forfeited my challenge fee on that basis.

FundingPips informed me that my accounts had been permanently closed because the Device ID associated with my account allegedly matched the Device ID of other users' accounts, which they considered a compliance violation. However, I was never provided with any concrete evidence supporting this allegation. FundingPips never identified the alleged device, never explained when the supposed access occurred, never specified which accounts were allegedly connected to mine, and never provided any technical information that would allow me to verify or challenge their conclusion. I repeatedly explained that I have never shared my login credentials, password, or personal devices with anyone. I also informed FundingPips that there are only two possible explanations: either their Device ID analysis is incorrect, or an unauthorized individual somehow gained access to multiple FundingPips accounts, including mine. I fully cooperated throughout the process by offering additional identity verification, a video call, confirmation of my personal devices, and any other security checks they required. None of these offers were accepted. My greatest concern is that, if unauthorized access actually occurred, my account contained personal information, identity verification documents, and sensitive data. Despite requesting the technical details of the alleged device so that I could protect myself and, if necessary, report the matter to the appropriate authorities, FundingPips refused to provide any such information. Instead of investigating the possibility of unauthorized access or helping me protect my personal data, the company permanently closed my four funded accounts, affecting approximately USD 3,000 in payouts and more than USD 2,200 invested in purchasing the accounts. I believe the matter deserved a fair and thorough investigation rather than an immediate permanent account closure without transparent evidence.

We are writing to formally notify you of the outcome of a review conducted into your account activity and associated technical identifiers, in accordance with our ongoing risk management and compliance obligations. Our review has determined that the Device ID — the unique identifier of the device used to connect to our trading servers — associated with your account matches the Device ID of another registered user on our platform. Our Terms of Service require that each account be operated solely and independently by its registered holder. A Device ID match between two or more accounts may indicate, without limitation: Shared device or system access across multiple accounts Coordinated or connected trading activity Third-party involvement in the operation of an account Any other practice inconsistent with independent account operation Such conduct constitutes a material breach of our Terms of Service and undermines the fair-trading standards FundingPips is obligated to uphold for all clients. In light of these findings, and pursuant to the rights reserved under our Terms of Service, FundingPips hereby terminates your account, effective immediately, with your access to the platform permanently revoked. Best regards, FundingPips Responsible Trading Team