CEO
Trustpilot
Date Created
Years in Operation
4.3
164
total reviews
5
124
4
14
3
3
2
1
1
22
4.3
164
4.3
164
20% off all accounts
4.3
164
20% off all accounts
Traders consistently praise Hola Prime's fast payout processing, with multiple reports of funds arriving in under 10 minutes. The firm earns strong marks for transparent rules with no hidden requirements, affordable pricing, and responsive 24/7 customer support. Many traders appreciate the flexibility to trade news and hold positions over weekends, calling the rules realistic and swing-trader friendly. The platform's clean dashboard and stable trading conditions also receive frequent...
Reviews164
Sort by
4.3
CambodiaReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
1 month +
1
5
pricing
sl rule
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 23rd, 2026
Dear Chuosrun, Thank you for sharing your valuable feedback! We're glad to hear that you've had a positive experience with Hola Prime and that our guidelines have helped you develop a more disciplined approach to trading. Our rules are designed to promote responsible risk management and support long-term trading success. We also appreciate your kind words about Sophie and our Discord support team. Providing helpful and friendly assistance to our traders is something we always strive for. Thank you for being a part of the Hola Prime community, and we wish you continued success in your trading journey. Warm Regards, Team Hola Prime
4.3
ArgentinaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
0
6
faster payouts
nothing at the moment
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 23rd, 2026
Dear Juani, Thank you for sharing your valuable feedback! We're pleased to hear that you've had a positive experience with our trading conditions, execution quality, and support team. Delivering a reliable trading environment along with fast and efficient services is something we continuously work towards. We truly appreciate your recommendation and trust in Hola Prime. Your support inspires us to keep improving and providing the best possible experience for our trading community. Warm regards, Team Hola Prime
4.3
IndonesiaReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
Less than 1 month
2
5
The way they find a reason to reset my profits before I request my payout
The way they find a reason to reset my profits before I request my payout
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
One side betting, Profit too big
Summary
1st payout was successful, then came the second payout, where they accused me of one-sided betting, whereas I only took 2 trades that day which is 1st Sell trade was a loss, and the 2nd trade was a winner, and the winner covered all the losses. They reset my profits to zero. Then I traded again and profited again, but they accused me again that my one trade was too big compared to my total profits. Then they deleted the biggest trade, which was only 2K, and they only paid me 700$. Then come the 3rd time, I didn't trade any Red Folder News that had a big impact, but before the news, they had already closed my accounts. FYI, I had 3 100K accounts with them. And they said they never declined a payout, but they will find a reason to reset your profit before your payout.
Documents From Reporter
4.3
United KingdomReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
1 month +
1
4
Though it would be hard to rank between the Customer Support and the payout processing, the main advantage about Hola Prime would be it's payout processing. If you follow the rules, if you don't gamble or go for a 1 hit wonder and trade sustainably and adhere to the rules, once you reach the payout process, it TRULY IS under an hour! Under 5 minutes for me, personally. The trading conditions, specially the slippage and spread when compared to other CFDs firms are relatively better. In times like these where there's 2-3 red folder news, that aren't listed ( like the trump tweets or yen intervention ), slippage and spread can be a MAJOR reason why you either don't enter a winning trade, or lose a trade when it shouldn't have hit your SL during normal market conditions. A singular trade could make or break your account, specially your psychology. Mitigating this should be a priority and Hola offers just that.
Though I'm nitpicking here, the base price for evaluations are a tad bit higher than other firms, but it is compensated with the 2% risk per trade idea or not having any minimum profitable days on phases.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 23rd, 2026
Dear Arshaq, Thank you for sharing your amazing feedback! We're thrilled to hear that you've had such a positive experience with our payout process, trading conditions, and support team. Providing a smooth and reliable trading journey with responsive assistance across our support channels and community is something we continuously strive for. We truly appreciate your kind words and recognition of our team members. Your trust and support motivate us to keep delivering the best possible experience for our traders. Warm Regards, Team Hola Prime
4.3
CambodiaReviews
5.0
Trader’s Satisfaction
$250K
2 Steps
N/A
0
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 23rd, 2026
Dear Sopheak, Thank you for your kind words and for choosing Hola Prime. We're delighted to hear that you've had a positive experience with our trading environment, pricing, and customer support. Delivering a seamless trading experience backed by fast, reliable service is what we strive for every day. Your trust and appreciation mean a great deal to us. Warm Regards, Team Hola Prime
4.3
KenyaReviews
5.0
Trader’s Satisfaction
$2K
2 Steps
Less than 1 month
0
1
Fast onboarding
None
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 23rd, 2026
Dear Brian, Thank you for your wonderful feedback! We're delighted to hear that your onboarding experience was smooth and that you progressed quickly from Phase 2 to your funded account. It's also great to know our support team was there to assist you every step of the way. Your trust and support mean a great deal to us, and we look forward to being a part of your continued trading journey. Warm regards, Team Hola Prime
4.3
IrelandReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
Less than 1 month
4
3
Dishonest
1.0
User Friendliness
4.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Unjustified risk to 1% when already risking around 1%
Summary
HOLA Prime randomly changed my account to a 1% max risk in the middle of an active trading session, knowing I was already trading. I had never broken any rules, and the previous limit was 2%, while I was already averaging around 1% risk. I ended up taking a 1.2% risk without seeing the email, and they used that to breach all of my funded accounts. Changing a trader’s risk limits during a live session with almost no notice feels like a very sneaky way to make them fail. When I asked for a review, I only received generic PR responses. I expected better, but my experience suggests they were more interested in finding a reason to breach my accounts than treating traders fairly.
Documents From Reporter
August 20th, 2026
Dear Txbi, Thank you for sharing your feedback. We understand your frustration regarding the change to your risk limit and the subsequent account breach. We would like to clarify that the 1% risk limit was introduced as a forward-looking risk-management measure following a review of your funded accounts. It was not imposed because of a previous breach of the 2% rule. The revised limit was communicated to your registered email address before the trades that subsequently resulted in the breaches. Following the change, the affected trades risk carried risk exceeding the permissible limit. Therefore, the breach was correctly applied under our published Trading Rules. We understand that you may disagree with the outcome and understand your concerns regarding the timing and communication of the change. However, the breaches were determined based on the revised risk limit and the trading activity recorded after its implementation. Should you require any additional clarification, feel free to reach out to our support team. Kind regards, Hola Prime Team
4.3
United KingdomReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
1 month +
1
2
Rules are simple, payout is fast, trading conditions and spreads are excellent
All good, could not fault the process
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 21st, 2026
Dear Simon, Thank you for taking the time to share your feedback and for your kind words. We're delighted to know that your experience with Hola Prime has been a positive one. Our team is committed to providing traders with a seamless experience through transparent processes, competitive trading conditions, and efficient support at every stage of their journey. Your trust and support mean a great deal to us, and we're grateful to have you as part of the Hola Prime community. We wish you continued success in your trading journey and look forward to being part of your future milestones. Warm Regards, The Hola Prime Team
4.3
NigeriaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
1 month +
1
2
Payout Speed
No Weeknd support
5.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
July 20th, 2026
Dear Christopher, Thank you for sharing your valuable feedback! We're delighted to hear that you've had a highly satisfactory experience with Hola Prime. Your positive comments about our trading conditions, competitive spreads, smooth execution, and responsive customer support mean a lot to us. We always strive to provide traders with a transparent and reliable trading environment, along with a straightforward evaluation and payout experience. Thank you for your trust and support. We look forward to continuing to be part of your trading journey and wish you continued success! Warm Regards Team Hola Prime
4.3
SerbiaReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
N/A
0
Very fast payout
So far no problems
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
July 20th, 2026
Dear Jovo, Thank you for sharing your amazing feedback! We're thrilled to hear that you've had a great experience with Hola Prime and that you appreciate our fast payouts, trading conditions, and overall service. Providing traders with a smooth and reliable experience remains one of our top priorities, including efficient payout processing once all requirements are met. We truly appreciate your trust and support. Your feedback motivates us to continue improving and delivering the best possible trading environment for our community. Wishing you continued success in your trading journey! Warm Regards Team Hola Prime
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