Hola Prime

3174

CEO

Somesh Kapuria

Country

Hong Kong

Trustpilot

4.6

Date Created

Aug 2024

Years in Operation

Hola Prime

3174

Hong Kong

CEO

Somesh Kapuria

Trustpilot

4.6

Date Created

Aug 2024

Years in Operation

4.4

203

total reviews

157

Hola Prime Reviews

Name: Hola Prime
Brand: Hola Prime
Rating: 4.4 (203 reviews)

AI Summary

Good

Hola Prime Reviews AI Summary

Traders consistently praise Hola Prime for exceptionally fast payouts, with multiple reviewers reporting payment processing in under 15 minutes and several noting payouts completed within the hour. Support responsiveness stands out as a key strength, with traders describing quick, helpful, and professional assistance across tickets and live chat. The firm's clear rules and transparent terms are frequently mentioned positively, along with affordable challenge pricing, competitive spreads, and...

Reviews203

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Hola Prime

4.4

Harvey

United Kingdom

5.0

Trader’s Satisfaction

Account Size

$10K

Program

Instant

Reached Payout

Yes

Certificates

May 17th, 2026

After purchasing a 10000 instant funded for a mere £106, my experience with hola prime has been astounding. There customer care is second to none with responses from the team coming through email/ discord/ web chat almost immediately every time. The only slight downside is the 20% consistency rules which I understand is the norm with instant but it is sometimes annoying. There payout process is sublime- having requested a payout it took about 15 minutes to be approved and into my bank and most importantly I can go back trading as opposed to waiting.

Funding Period

1 month +

Payout Count

Number of Firms Funded With

Top Firm Aspect

Easy to communicate with the customer service team and fast payout

Least Liked Aspect

If I was being super picky probably the 20% consistency rule on the instant account but it get make up for this with there exceptional customer service.

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

4.0

Trading Conditions

Official Firm Reply

Hola Prime

Verified Firm Profile

May 26th, 2026

Dear Harvey,

Thank you for sharing your wonderful experience with Hola Prime! We’re delighted to hear that our support team has been able to assist you quickly across all channels.

It’s also great to know that the quick payout process has added value to your journey. We truly appreciate your honest feedback regarding the consistency rule as well; insights like these help us continue improving our trader experience.

Wishing you continued success ahead!

Warm Regards,
Hola Prime

Hola Prime

4.4

Jacquelyn

United States

1.0

Trader’s Satisfaction

Account Size

$100K

Program

2 Steps

Reached Payout

Certificates

May 16th, 2026

I am extremely disappointed with this company. I trusted them enough to purchase another account, yet my account has now been wrongfully terminated three separate times. The first termination was explained as a “misunderstanding.” The second was blamed on the 2% rule, even though I was not trading the same instruments. Nowhere in this rule does it include other instruments. "Splitting up a trade into multiple positions will be counted as one single trade idea for this rule. Further, if a new position is opened within 10 minutes of closing a position, in the same direction, it will also be considered as a single trade idea for this rule." And now, tonight, my account was terminated again after I accidentally opened a 0.01 trade and closed it almost immediately. Somehow, this was still considered a violation of the 2% rule. Also, I earned $4,400 on my account and they are saying it's because my 0.01 didn't have a SL however, my trades on 4/28;4/29;4/30;5/1 that were negative didn't. During the phone conversation, I was informed trades over 3 mins, not under. And considering my account was not closed for this earlier, it further proves the inconsistency and lack of transparency with these rules. Why is it closed when traders are making money? While you are losing money, the rules won't apply, but when you are earning money all of a sudden, a 0.01 is large enough to trigger a 2% rule violation. My account was in profit, and they reset it. My account was negative, and it was just returned.

Funding Period

Less than 1 month

Payout Count

Number of Firms Funded With

Top Firm Aspect

fast payout

Least Liked Aspect

Unclear and constantly changing 2% rule.

4.0

User Friendliness

5.0

Payout Process

1.0

Customer Care

1.0

Trading Conditions

Official Firm Reply

Hola Prime

Verified Firm Profile

May 25th, 2026

Dear Jacquelyn,

Thank you for taking the time to share your feedback. We understand your frustration regarding the repeated account reviews and the actions taken on your accounts, and we appreciate the opportunity to clarify the situation.

Following a comprehensive review of the account activity, the breach was determined based on a violation of the mandatory Stop Loss requirement. As outlined in our trading rules, a Stop Loss must be placed within 3 minutes of opening a trade or before the position is closed, whichever occurs first. This requirement applies to all trades regardless of position size, instrument traded, trade duration, or whether the trade resulted in profit or loss.

We would also like to clarify that the 2% risk rule and the Stop Loss requirement are separate policies within our risk framework. Account reviews and compliance checks are based on trade execution and rule adherence, not on account profitability. The suggestion that rules are enforced differently when traders are profitable is incorrect, as the same compliance standards are applied consistently across all accounts.

Regarding your concerns about trade ideas and instrument exposure, all account actions are determined after a detailed review of trading activity, including trade structure, execution timing, risk exposure, and compliance with the agreed trading terms.

We have previously shared explanations regarding the account actions via email and also attempted to connect with you directly to provide additional clarification. Our support team remains available should you wish to discuss the matter further.

Best Regards,
Team Hola Prime

Hola Prime

4.4

Reynald

Philippines

4.0

Trader’s Satisfaction

Account Size

$2K

Program

2 Steps

Reached Payout

Certificates

May 9th, 2026

I edit my review. The slippage issue is now fix and the spread is getting good. The only thing i hope is they need to increase the 30% margin rules to at least 60% to 80% because 30% is too low specially for Scalping. if they do that is they will become one of the great propfirm exist today.

Funding Period

N/A

Payout Count

Number of Firms Funded With

Top Firm Aspect

Costumer support is super fast to respond.

Least Liked Aspect

Different types of pay out style.

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

4.0

Trading Conditions

Official Firm Reply

Hola Prime

Verified Firm Profile

May 26th, 2026

Dear Reynald,

Thank you for sharing your feedback with us! We’re glad to hear about your experience with us.

We also appreciate your suggestion regarding the margin rule for scalping. Feedback like this is valuable to us, and we’ll make sure it is shared with the relevant team for consideration.

Thank you once again for your support and trust in Hola Prime. We’re committed to continuously improving the trader experience!

Warm Regards
Hola Prime