CEO
Trustpilot
Date Created
Years in Operation
4.3
164
total reviews
5
124
4
14
3
3
2
1
1
22
4.3
164
4.3
164
20% off all accounts
4.3
164
20% off all accounts
Traders consistently praise Hola Prime's fast payout processing, with multiple reports of funds arriving in under 10 minutes. The firm earns strong marks for transparent rules with no hidden requirements, affordable pricing, and responsive 24/7 customer support. Many traders appreciate the flexibility to trade news and hold positions over weekends, calling the rules realistic and swing-trader friendly. The platform's clean dashboard and stable trading conditions also receive frequent...
Reviews164
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4.3
Côte d'IvoireReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Less than 1 month
0
3
Their honesty Most firms when called on social media would ignore you, but for every tag you make on Twitter They would definitely answer
Nothing really, trader locker does take a while to load sometimes aside that ive not had anything i can say i like the least
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
August 5th, 2026
Dear Maje, Thank you for your wonderful feedback! We're delighted to hear that you've had such a smooth trading experience and that our trading conditions have met your expectations. It's also great to know that our support team has been able to assist you whenever you needed help. Providing a seamless trading environment backed by responsive customer support is what we strive for every day. We truly appreciate your trust in Hola Prime and wish you continued success on your trading journey. Happy Trading! Warm Regards, Team Hola Prime
4.3
RwandaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
1 month +
0
1
Fast KYC and payouts
During the weekend no support by team 😔.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
August 4th, 2026
Dear Ndikumana, Thank you for your wonderful feedback and for being a valued part of the Hola Prime community. We're delighted to hear that you've had such a positive experience with Hola Prime. It's great to know that our transparent trading rules, responsive customer support, and fast KYC process have made a positive impression during your journey with us. We appreciate your feedback regarding weekend support. Our support team is available 24X7, and we'll continue working to ensure we provide timely assistance whenever our traders need us. Thank you once again for your trust and encouragement. We look forward to continuing to support you and wish you every success in your trading journey with Hola Prime. Warm Regards, Hola Prime Team
4.3
ItalyReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
SPEED
maybe the dashboard style.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
August 4th, 2026
Dear Andrea, Thank you for your wonderful feedback and for being a valued part of the Hola Prime community. We're delighted to hear that you had a smooth experience with Hola Prime. It's great to know that our team was able to assist you professionally and that the interview scheduling and KYC process were handled promptly and efficiently. We also appreciate your feedback about the dashboard. Suggestions like yours help us identify areas where we can continue improving the overall user experience. Thank you once again for your trust and kind words. We look forward to supporting you throughout your trading journey with Hola Prime. Warm Regards, Hola Prime Team
4.3
CambodiaReviews
4.0
Trader’s Satisfaction
$25K
2 Steps
1 month +
0
1
Fast payout and spread
No
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
August 4th, 2026
Dear Lewis, Thank you for your wonderful feedback and for being a valued part of the Hola Prime community. We're delighted to hear that you've had a positive experience with Hola Prime. It's great to know you've been satisfied with our trading conditions, found our customer support helpful, and enjoyed a smooth payout experience. Your feedback means a great deal to us and motivates our team to continue delivering a seamless and reliable trading experience. We appreciate your trust and are excited to be part of your trading journey. Thank you once again for your trust and kind words. We look forward to supporting you throughout your trading journey with Hola Prime. Warm Regards, Hola Prime Team
4.3
PakistanReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
1
1
customer support
spread
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
August 4th, 2026
Dear Muhammad, Thank you for your wonderful feedback and for being a valued part of the Hola Prime community. We're delighted to hear that you've had a positive experience with Hola Prime. It's great to know that our customer support team, fast payout process, and user-friendly platform have contributed to your trading journey and earned your trust. We also appreciate your honest feedback regarding spreads. We're continuously working to provide competitive trading conditions while maintaining a reliable trading environment, and insights like yours help us improve. Thank you once again for your trust and kind words. We look forward to continuing to support you and wish you every success in your trading journey with Hola Prime. Warm Regards, Hola Prime Team
4.3
PakistanReviews
1.0
Trader’s Satisfaction
$25K
2 Steps
N/A
0
Dashboards
rule that does not exist anywhere in their articles.
5.0
User Friendliness
3.0
Payout Process
3.0
Customer Care
2.0
Trading Conditions
Reason
Breach Reason
The firm (via support agent C****) stated your account was breached due to a "2% risk limit rule violation." The support agent provided this formula to explain the breach : "Risk = |Entry Price − Stop Loss| × Lot Size × Contract Size"
Summary
The breach was not triggered by an actual realized loss (your trade's Profit/Loss had not reached -2%). Instead, the firm enforced a rule based on the potential risk defined by your stop-loss distance. Your account was breached because the parameters you set on the trade—specifically the distance between your entry price and stop-loss, multiplied by your lot size and contract size—exceeded 2% of your account balance. The support agent confirmed this interpretation directly: "It is correct. Usually, SL is not applied while you are still adjusting it. But, still we consider being more careful." This means the firm's system flagged and closed your account for exceeding the risk limit before the stop-loss was hit or any significant loss occurred. The rule is documented on Hola Prime's website as a hard breach rule : "Máximo riesgo por idea de inversión: 2% del saldo inicial" (Maximum risk per trade idea: 2% of the initial balance)
Documents From Reporter
July 31st, 2026
Dear Kaab, Thank you for taking the time to share your concerns. We would like to clarify that the breach on your account was correctly triggered following a detailed risk assessment in line with our 2% Risk Rule. As per our review, positions in your account exceeded the maximum allowable risk limit defined for your account. Under the 2% Risk Rule framework, the total risk exposure per trade idea must remain within the prescribed limit at all times. In this case, the exposure exceeded the permitted threshold, resulting in a breach. The purpose of the 2% Risk Rule is to evaluate the maximum potential risk a trade exposes the account to, rather than the realized profit or loss. We would also like to clarify that the 2% Risk Rule itself is publicly available within our Trading Rules. While the rules define the maximum permissible risk per trade idea, the calculation of risk exposure follows established industry risk management principles and is derived from objective trading data. We would also like to highlight that this assessment is based solely on objective risk calculations derived from execution data and is applied consistently across all accounts to ensure fair enforcement of our policies. Following this review, the decision remains final in accordance with our trading rules. If you require any further clarification regarding the 2% Risk Rule or how risk aggregation is applied, our team remains available and happy to assist. Kind regards, Hola Prime Team
4.3
PhilippinesReviews
5.0
Trader’s Satisfaction
$2K
2 Steps
N/A
0
I had a positive experience with their customer service and the overall quality of the platform.
I didn't encounter any major problems during my experience.
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 31st, 2026
Dear Shaina, Thank you for your wonderful feedback and for being a valued part of the Hola Prime community. We're delighted to hear that you had a great experience with Hola Prime and found our platform easy to use. It's great to know that the overall process was smooth and that our support team was able to assist you promptly whenever you had questions. Providing a seamless trading experience backed by responsive customer support is something we continuously strive for, and your feedback reassures us that we're on the right track. Thank you once again for your trust and kind words. We look forward to continuing to support you and wish you every success in your trading journey with Hola Prime. Warm Regards, The Hola Prime Team
4.3
South AfricaReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
Less than 1 month
0
1
Fast and straightforward KYC process. Friendly support team that's easy to talk to. Clean, easy-to-use dashboard. Quick account activation. Transparent rules with no hidden surprises. Simple challenge structure. The most important one...PAYOUT WITHIN HOURS NOT DAYS!
Honestly haven't yet found anything disliking besides that the 200k's 2 step plan DD is reduced by 1% and MD is reduced by 2% (I'm not affected at all just thought i should say)
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 31st, 2026
Dear Munashe, Thank you for sharing your experience and for being a valued member of the Hola Prime community. Congratulations on receiving your first payout! We're thrilled to hear that your experience has been a positive one from the very beginning. It's especially rewarding to know that Aiden made your KYC interview smooth, professional, and comfortable, as we strive to ensure every interaction reflects the level of support our traders deserve. Your feedback means a great deal to us and motivates our team to continue delivering a seamless and reliable trading experience. We appreciate your trust in Hola Prime and are excited to be part of your trading journey. Thank you once again for your kind words. We look forward to supporting you in the milestones ahead and wish you continued success with Hola Prime. Warm Regards, The Hola Prime Team
4.3
South AfricaReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
1 month +
1
3
Excellent customer service and payout speed
KYC Interview required before first payout
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 31st, 2026
Dear Tumi, Thank you for your amazing feedback and for being a valued part of the Hola Prime community. We're delighted to hear that you’re enjoying our trading conditions, platform, and support. Providing a professional and seamless trading experience remains our priority, and your kind words motivate us to keep delivering the best for our traders. Thank you for your trust in Hola Prime. We look forward to supporting you throughout your trading journey. Warm Regards, The Hola Prime Team
4.3
ItalyReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
Less than 1 month
1
2
i think the y are the faster prop firm about customer care
nothing my expirience with them is perfect
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 31st, 2026
Dear Stafan, Thank you for your wonderful feedback and for being a valued part of the Hola Prime community. We're delighted to hear that Hola Prime has provided you with a trading environment that meets your expectations as a professional trader. Creating a seamless, reliable, and trader-focused experience is at the core of what we do, and it's rewarding to know that our support team has been there to assist you whenever needed. We're also excited to hear that you're approaching your first payout with confidence. We strive to make every stage of the trading journey smooth and transparent, and your positive experience means a great deal to our team. Thank you once again for your trust and kind words. We look forward to supporting you through many more milestones and wish you continued success in your trading journey with Hola Prime. Warm Regards, The Hola Prime Team
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