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Reseñas y rankings
Noticias e insights
Herramientas y recursos
Firmas Prop y Brokers
Proveedores de servicios
Soporte
¿Tienes preguntas?
Contáctanos para más información.
© 2026 Prop Firm Match. Todos los derechos reservados.
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CEO
País
Reino Unido
Trustpilot
N/A
Fecha de creación
Años en operación
4.4
1104
total de reseñas
5
772
4
205
3
35
2
11
1
81
4.4
1104
50% de descuento en cuentas Direct
4.4
1104
50% de descuento en cuentas Direct
Reseñas1104
Ordenar por
TurquíaReseñas
1.0
Satisfacción del trader
$10K
2 pasos
My experience after giving them a second chance unfortunately, things got even worse. After my previous review, their Head of Client Support contacted me on WhatsApp and discussed what they described as a misunderstanding. He offered to restart my breached account and asked me to change my review. I decided to give them another chance and see how things would go. Unfortunately, after that two more payout requests were rejected without any convincing evidence or clear reason. I tried a third time and eventually they paid the payout but only after 6 d...
Menos de 1 mes
0
10+
2.0
Facilidad de uso
1.0
Proceso de pago
1.0
Atención al cliente
1.0
Condiciones de trading
Reino UnidoReseñas
4.0
Satisfacción del trader
$200K
2 pasos
He estado trading con Alpha Capital durante más de 3 años, y hasta hace poco mi experiencia ha sido nada más que positiva. He aprendido mucho durante mi viaje de trading, y Alpha ha jugado un papel enorme en eso. Tengo mucho respeto por A***, quien siempre ha sido de apoyo, y también he aprendido mucho de G**** a través de las sesiones 1:1 que tuve con él. Su soporte y guía han sido invaluables. Mi única frustración es con el servicio al cliente. Recientemente he intentado obtener aclaración sobre ciertas reglas, pero no he sentido que haya recibi...
N/A
0
The people. A*** has always been approachable and supportive throughout my trading journey, and I’ve learnt a great deal from G**** during the 1:1 mentoring sessions I had many years ago. Alpha was the first prop firm I traded with, and for over three years my overall experience has been positive.
The lack of transparency around certain rule interpretations. I felt the reasoning behind my payout denial wasn’t explained clearly, making it difficult to understand how the decision was reached.
5.0
Facilidad de uso
4.0
Proceso de pago
4.0
Atención al cliente
4.0
Condiciones de trading
Monto denegado
Motivo
Motivo de la denegación
Alleged gambling / Gambling
Resumen
My payout was denied because Alpha Capital stated that some of my trades were initiated shortly before high-impact news and closed shortly afterwards, which they deemed speculative under their gambling policy. I respectfully disagree with this decision, as these trades were consistent with my normal trading style over the past three years. I respected the 2 minute news window. I respect the 1% cooling window and I’ve held my trades for longer than 2 minutes. Despite this being told I’m gambling doesn’t sit right with me. This experience has caused me to be fearful when executing trades. I asked for further clarification but did not feel I received a clear explanation of how the decision was reached. While I respect the firm’s right to enforce its rules, I believe this particular decision was unfair and lacked sufficient transparency.
Documentos del denunciante
Reino UnidoReseñas
4.0
Satisfacción del trader
$10K
2 pasos
Ha sido un largo viaje con Alpha Capital Group equipo muy amigable y solidario respecto a cualquier problema. Gracias y aprecio por todo el equipo de soporte al cliente y Alpha Capital Group
N/A
0
Customer support
Everything seems good
5.0
Facilidad de uso
4.0
Proceso de pago
4.0
Atención al cliente
4.0
Condiciones de trading
IndonesiaReseñas
5.0
Satisfacción del trader
$10K
2 pasos
*"Excelente servicio al cliente, responsivo, y buenos precios. Solo asegúrate de leer todas las reglas cuidadosamente antes de comprar un challenge. Transparente y profesional. Altamente recomendado"
1 mes +
0
1
Costumer Service
Payout Review not fast enough
5.0
Facilidad de uso
5.0
Proceso de pago
5.0
Atención al cliente
5.0
Condiciones de trading
LíbanoReseñas
5.0
Satisfacción del trader
$100K
2 pasos
Alpha Capital Group UK proporciona soporte avanzado, infraestructura de primer nivel, cumplimiento confiable y gestión de riesgos efectiva. Aunque las condiciones de trading de la cuenta fondeada son relativamente difíciles, ayudan a los traders a gestionar el riesgo de manera más eficiente. El proceso de payout podría implicar una espera inconveniente debido al proceso de revisión largo y detallado, pero el servicio general es sólido y confiable.
1 mes +
1
1
There are no fees on bank wire withdrawals, also frequent attractive offers
The payout processing during which the account status becomes inactive
5.0
Facilidad de uso
4.0
Proceso de pago
5.0
Atención al cliente
4.0
Condiciones de trading
FilipinasReseñas
5.0
Satisfacción del trader
$10K
2 pasos
Experiencia de payout suave y prop firm de nivel superior. Acabo de completar mi entrevista de payout con Alpha Capital Group y todo el proceso fue sin problemas, profesional y completamente libre de estrés. Altamente recomiendo Alpha Capital Group, una prop firm confiable que realmente valora sus traders y maneja los payouts de manera eficiente.
3 meses +
1
0
it is cheap but same experience with other expensive prop firms
i haven't experience yet
5.0
Facilidad de uso
5.0
Proceso de pago
5.0
Atención al cliente
5.0
Condiciones de trading
MaltaReseñas
5.0
Satisfacción del trader
$10K
2 pasos
Tuve una excelente experiencia con el equipo de soporte de Alpha Capital. Se comunicaron conmigo respecto a un trade que determinaron había sido afectado por su política de noticias de alto impacto. Explicaron todo claramente, respondieron mis preguntas prontamente y fueron muy transparentes durante todo el proceso. Lo que realmente aprecié fue que no suspendieron mi cuenta ni eliminaron todas mis ganancias. Solo eliminaron la ganancia del trade específico en cuestión ($4.56), mientras dejaban el resto de mis ganancias intactas y confirmando que es...
N/A
0
They’re prompt customer care
5.0
Facilidad de uso
5.0
Proceso de pago
5.0
Atención al cliente
5.0
Condiciones de trading
KosovoReseñas
5.0
Satisfacción del trader
$100K
2 pasos
After more than two and a half years of trading with Alpha Capital Group, I can confidently say that they have earned my trust through consistency, professionalism, and reliability. Over the years, I have successfully received more than five payouts without a single issue. Every payout was processed smoothly, and throughout my journey I have found the trading conditions, execution quality, and overall platform stability to be excellent. This level of consistency is something I truly value. Customer support has always been responsive and profession...
6 meses +
6
4
What impressed me the most is the professionalism and transparency of the team. Whenever an issue or question has come up, they have always been available to investigate it properly and provide a clear explanation. In my experience, they don’t ignore problems—they take the time to review them carefully and work toward a fair resolution. That level of communication, honesty, and transparency is something I truly appreciate and one of the main reasons I continue to trust and recommend Alpha Capital.
Honestly, there isn’t anything significant that I disliked. Like any growing company, there is always room for small improvements, but based on my experience over the past two and a half years, Alpha Capital has consistently improved its services, platform, and overall trader experience. I hope they continue developing because they are on the right path.
5.0
Facilidad de uso
5.0
Proceso de pago
5.0
Atención al cliente
5.0
Condiciones de trading
SingapurReseñas
1.0
Satisfacción del trader
$10K
2 pasos
My second payout this year—$1,603 on funded account 2801503—was denied on 13 August 2026, and the account was removed. ACG’s reason was an alleged breach of its Maximum Lot / exposure restriction on US500. I consider the outcome unfair because I had specifically disclosed and received approval to use a Risk Management EA for position sizing, received no warning at either alleged instance, and was only told of the issue during payout review after the trading had already taken place. The EA was not a signal-generating or autonomous trading bot. I mad...
Menos de 1 mes
3
1
What I liked most: The static, balance-based Daily Loss and Maximum Loss limits. Unlike an equity-trailing drawdown, the limits were predictable and gave me a fixed risk framework to plan trades around. I also found the evaluation structure and ability to trade forex, indices and metals broadly suitable for my style.
What I liked least: The handling of the Maximum Lot rule and payout review. A single lot cap is not a consistent measure of risk across forex, indices and metals because contract sizes, tick values, volatility and stop-loss distances differ. The rule was not shown as an active account-specific dashboard limit or accompanied by a real-time warning. Despite ACG’s prior approval of my Risk Management EA for position sizing, two alleged instances were identified only retrospectively during payout review and treated as hard breaches, leading to denial of a $1,603 payout and removal of the account. Customer support responded, but did not accept responsibility for the unclear rule application, EA approval, or lack of warning.
1.0
Facilidad de uso
1.0
Proceso de pago
1.0
Atención al cliente
1.0
Condiciones de trading
Monto denegado
Motivo
Motivo de la denegación
Alleged breach of Maximum Lot Size / exposure rule on US500
Resumen
ACG denied my $1,603 payout on 13 August 2026 and removed funded account 2801503, saying it had identified two Maximum Lot / exposure breaches on US500 during payout review. I received no dashboard alert, real-time block or warning when either instance occurred. Before the trades, ACG had approved my Risk Management EA in writing on 19 February 2026 and specifically approved it for account 2801503 on 8 July 2026. I chose every trade myself; the EA only calculated position size from my selected monetary risk and stop-loss distance. ACG later said EA approval did not override the Maximum Lot rule. My concern is that a single lot cap is not a consistent measure of risk across forex, indices and metals, and the applicable limit was not visible as an active account-specific dashboard rule. I consider retrospective enforcement at payout stage, without warning, unfair.
Documentos del denunciante
BrasilReseñas
5.0
Satisfacción del trader
$10K
2 pasos
Mi experiencia con ACG ha sido excelente. Recientemente hice mi primer retiro desde una cuenta de $10k, que me costó $40, gracias a uno de los cupones de descuento que, por cierto, es uno de los puntos fuertes de la empresa. Para quienes buscan una prop firm sólida para crecer y desarrollarse, recomiendo altamente Alpha Capital Group. Tienen reglas claras y justas que fomentan la disciplina y la consistencia. El único inconveniente fue el proceso de retiro, que tomó un tiempo ya que fue el primero y requirió una entrevista para confirmar que yo era...
1 mes +
1
2
They have clear, fair rules, good prices with the coupons, and convey the assurance of a company with a solid and reliable structure.
The processing time for the first payout, including an interview to verify that I'm the one operating the account.
4.0
Facilidad de uso
4.0
Proceso de pago
5.0
Atención al cliente
5.0
Condiciones de trading