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Emiratos Árabes Unidos
Trustpilot
Fecha de creación
Años en operación
4.2
230
total de reseñas
5
143
4
43
3
14
2
1
1
29
4.2
230
25% de descuento en todas las cuentas
4.2
230
25% de descuento en todas las cuentas
Reseñas230
Ordenar por
IndiaReseñas
5.0
Satisfacción del trader
$5K
Instantáneo
He usado la cuenta instant de 5k de Blue Guardian y alcancé fácilmente el objetivo de payout. Reglas muy simples y fáciles de entender y sin más reglas ocultas. Puedes intentar y experimentar.
N/A
0
Payout structure, daily loss and max loss
Payout should have daily option
5.0
Facilidad de uso
5.0
Proceso de pago
5.0
Atención al cliente
5.0
Condiciones de trading
RusiaReseñas
1.0
Satisfacción del trader
$25K
1 paso
My experience with this firm has been disappointing, mainly because of their customer support. Whenever an issue arises, the support team takes a very long time to respond, and in many cases they simply ignore messages for extended periods. Instead of resolving the problem, different support agents keep passing responsibility to one another. They often justify the delays by referring to time differences or internal processing times, but this leaves customers waiting without clear answers or updates. The lack of communication and accountability makes...
N/A
0
I haven't been able to fully study this company yet.
.
5.0
Facilidad de uso
3.0
Proceso de pago
1.0
Atención al cliente
1.0
Condiciones de trading
Reino UnidoReseñas
1.0
Satisfacción del trader
$50K
Instantáneo
I purchased a 50k instant account After trading for 2months and finally was qualifying for a payout that is when my payouts was rejected and the reason was device sharing and try reaching out them through their website so they block me from accessing their website.
N/A
0
Nothing about the prop firm
I don't like anything about the prop firm
1.0
Facilidad de uso
1.0
Proceso de pago
1.0
Atención al cliente
1.0
Condiciones de trading
Monto denegado
Motivo
Motivo de la denegación
Device sharing
Resumen
They say I used a different device in trading But I only traded with my laptop and phone
Documentos del denunciante
Estados UnidosReseñas
1.0
Satisfacción del trader
$50K
1 paso
Never Again ! Warning - Rule Changes Without Proper Communication! I have been trading with Blue Guardian with a strict, disciplined strategy. Recently my account was terminated due to a Daily Loss Limit breach — but here is the problem: Blue Guardian changed the Daily Loss Limit from a soft limit to a hard breach rule without any direct communication to their traders. There was no email. No notification. No announcement. They simply updated their FAQ quietly and traders like me had no idea the rules had changed. One day you are trading under the...
1 mes +
0
4
Price nothing more
Changing rules without communication - They changed the inactivity rule then now the DLL as hard breach - Traders should be notified - updated the FQA is not enough - It is ridiculous to ask existing traders to read the FAQ every day to look for updates
1.0
Facilidad de uso
1.0
Proceso de pago
1.0
Atención al cliente
2.0
Condiciones de trading
IndiaReseñas
1.0
Satisfacción del trader
$100K
1 paso
It was all fine and good until the time of payout came(1300$). The behaviour of customer care changed, they flagged a violation on my account and blocked me out of my login, discord community etc. This itself is a proof that something is gravely wrong in the way the firm works.
Menos de 1 mes
0
2
I would say nothing at this point of time.
They have shown absolute disregard to someone's hard-work by denying the payout and stating false violation flag without concrete proof. I have been buy challenge after challenge for the past one year (approx 50 challenges so far amounting to close to 10000$ of my saving). And just when i was about to get my first payout ever, i ended up denied my right to prove my point.
5.0
Facilidad de uso
1.0
Proceso de pago
1.0
Atención al cliente
5.0
Condiciones de trading
Motivo
Motivo de la infracción
potential account sharing, coordinated trading activity, or unauthorized third-party access.
Resumen
Our investigation identified that your account shared the same device as multiple other trader accounts registered under different individuals and originating from different countries. This type of activity is considered a serious violation of our Terms and Conditions, as it indicates potential account sharing, coordinated trading activity, or unauthorized third-party access. Due to these findings, your account has been permanently breached and is no longer eligible for payouts or continued participation within our platform. Please note that all compliance decisions are made after careful review of the available data, including login records, IP history, and account activity.
Documentos del denunciante
YemenReseñas
1.0
Satisfacción del trader
$25K
Instantáneo
I strongly warn against Blue Guardian. After passing my evaluation and earning a $785 profit, they banned my account (#440702) and confiscated my earnings, citing a 'Shared Device' violation. I provided undeniable proof that this is a second-hand device used 3 months after the previous owner, with zero overlapping or simultaneous trading. Shockingly, their compliance team admitted there was no activity overlap, yet they still enforced a predatory policy to steal my hard-earned profits. They are not a legitimate firm; they operate by manufacturing ex...
N/A
0
The trading platform interface and execution speed are decent. However, these positives are completely overshadowed by their unfair compliance policies and their refusal to honor legitimate payouts
Their 'Shared Device' policy. Their lack of transparency and refusal to acknowledge logical explanations make them an unreliable and untrustworthy firm
1.0
Facilidad de uso
1.0
Proceso de pago
1.0
Atención al cliente
1.0
Condiciones de trading
Monto denegado
Motivo
Motivo de la denegación
Unjustified account ban due to a 'Shared Device' violation
Resumen
Blue Guardian banned my account (#440702) and denied my $660 payout, claiming a 'Shared Device' violation. I provided clear proof that I purchased this device as pre-owned, and there is a 3-month gap between the previous owner's activity and mine. There was absolutely no simultaneous or overlapping trading. Their compliance team acknowledged the 3-month gap but refused to lift the ban, enforcing a predatory policy that penalizes traders for pre-owned hardware, even when there is no actual security risk or account connection.
Documentos del denunciante
Estados UnidosReseñas
1.0
Satisfacción del trader
$100K
2 pasos
Blue Guardian has denied my payout and my account is suspended. I have been trading this account for months with the same device which is my own PC computer, and I received multiple payouts until my payout is recently denied as of May 28th 2026. I don't understand Blue Guardian for banning my account. BG has accused me of "matching device and connection data linked", and sent me a screenshot of 2 account numbers with two dates (July 22, 2025 and Nov. 22, 2025) and also a very long numbers and letters with blackout in the middle of it., I have bee...
N/A
0
BUT now is NONE
It is an awful accusation and trying to avoid paying people
1.0
Facilidad de uso
1.0
Proceso de pago
1.0
Atención al cliente
1.0
Condiciones de trading
Motivo
Motivo de la infracción
Blue Guardian has denied my payout and my account is suspended.
Resumen
I have been trading this account for months with the same device which is my own PC computer, and I recieved multiple payouts until my payout is recently denied as of May 28th 2026. I don't understand Blue Guardian for banning my account. BG has accused me of "matching device and connection data linked", and sent me a screenshot of 2 account numbers with two dates (July 22, 2025 and Nov. 22, 2025) and also a very long numbers and letters with blackout in the middle of it., I have been using my own PC computer every night to trade. Also, BG is banning me for login to my account. It keeps saying "ERROR RB10" This is unfair decision and unclear explanation. I am just hoping that BG would provide a resolution and I would be appreciate if BG releases my 4th payout and returns my funded account and move on. If not, there are plenty of decent prop firms out there that treat me fair.
Documentos del denunciante
Reino UnidoReseñas
1.0
Satisfacción del trader
$100K
2 pasos
I have been disappointed with the spreads offered for metal trading on BuleGuardian. The spreads on instruments such as Gold and Silver are significantly higher than what many competing firms provide, making it more difficult for traders to manage costs and maintain profitability. For short-term traders and scalpers in particular, these wider spreads can have a noticeable impact on trade execution and overall performance. While the platform has some positive features, I believe the metal trading conditions would be much more competitive if the spre...
N/A
0
Nothing
Nothing
4.0
Facilidad de uso
3.0
Proceso de pago
1.0
Atención al cliente
1.0
Condiciones de trading
Motivo
Motivo de la infracción
Max drawdown
Resumen
I experienced what I believe was an unjustified breach of the drawdown limit due to spreads on BuleGuardian's metal trading instruments. During normal market conditions, the spread widened unexpectedly and significantly, causing my account to hit the drawdown threshold even though the underlying market price did not move enough to justify the breach.
Documentos del denunciante
BangladésReseñas
5.0
Satisfacción del trader
$10K
2 pasos
Recientemente recibí 2 payouts de esta prop firm usando sus modelos de Instant Funding account. Recibí payouts a tiempo en 4 horas; incluso me pagaron durante el fin de semana. Esta es realmente una prop firm de alta calidad, y he operado muchos challenges con esta prop firm. Su soporte, ambiente de trading y dashboard son de primera clase. Puedo obtener soporte instantáneo, solución instantánea de cualquier problema. Realmente amo esta prop firm y sus promociones.
6 meses +
2
1
support
dashboard
4.0
Facilidad de uso
4.0
Proceso de pago
5.0
Atención al cliente
4.0
Condiciones de trading
SudáfricaReseñas
5.0
Satisfacción del trader
$25K
2 pasos
Todo sobre la firma es de primera categoría, mi experiencia ha sido excelente, he tenido más de 10 payouts con ellos en una sola cuenta e incluso escalé, su soporte es uno de los mejores que he experimentado, responden y resuelven problemas en minutos, son la mejor prop firm.
1 año +
10+
3
Payout processing time
0.5% trading rule
5.0
Facilidad de uso
5.0
Proceso de pago
5.0
Atención al cliente
5.0
Condiciones de trading