Reseñas de The5ers

Gave interview gave answer all questions correctly then recieved email stating payout denial and unjustified breach email stating no evidence of rule breach and what went wrong just vague allegation

I want to share my current experience with The5ers. I passed the $100K High Stakes 2-Step challenge, became funded, generated profits, and my account was later scaled to $125K. On August 6, I requested a $15,800 payout. My withdrawal was later placed on hold and I was invited to a Risk Management interview. I fully cooperated with the interview, answered questions about my trading strategy, risk management, leverage, lot size, spreads and High Stakes rules, and screen-shared my trading history. I also showed my FTMO and FundingPips accounts when requested. After the interview, The5ers terminated my account and rejected the $15,800 payout, citing “account integrity and exclusive ownership issues.” However, the email did not identify any specific trade or provide detailed evidence supporting this conclusion. I personally trade my accounts manually and I have preserved my full trading history, interview recording, support conversations and payout records. I have now submitted a form

According to what's stated in the email, my account was deactivated unilaterally, accused of violating rules, even though I don't feel like I did anything wrong, and I asked for proof if I actually did, but they didn't provide any. All they gave was an unfounded statement. I feel really unfairly treated because I feel like I didn't make any mistakes, yet my transactions are considered invalid as stated in the PDF email I provided. In the file, the initial proof of me noticing something strange with my transactions. This never happened before when my account was $5,000, but when it reached $100,000 USD, all these weird things started happening. I already had my trades set to TP, but it said 'Order to close this position already exists.' I even gave them this proof, and they just said it was slippage, which is such a weird excuse. slippage means the price opened differently from what I saw, basically you have to look at it tick by tick. But this wasn’t slippage; this was a delayed close, like it was being held. I kept pressing close and it wouldn’t work, it felt like I wasn’t allowed to make that much profit. Only when the price dropped a bit could I close it. Really unfair. In the last PDF file, that's my disabled account. When I passed the 5000 account, suddenly the funded account wasn't given, and the 100,000 account got disabled, even though I hadn't reached the maximum daily loss. The funded account wasn't given, and they kept making excuses so that my account wouldn't be given to me, even though I didn't do anything wrong. They asked for an explanation about the method I used, I already gave it, but there are still always cheating issues.

I had previously received three consecutive payouts. When I requested a fourth payout of approximately $800, the firm denied it and terminated my account. I requested further clarification and a phone or video meeting, but they refused to provide any further explanation. The firm stated that I used a highly speculative trade that resulted in rapid profits within a limited trading period. I strongly disagree. I strictly followed the trading rules, never exceeding 1% risk per trade. I traded gold during the Asian session, avoided major news, and closed my trades the same day. The fourth payout was only 0.8% of the account balance ($800). Despite this, the payout was denied and my account was terminated. I have evidence supporting all the statements above.

Funded account. The5ers reviewed, approved and paid three payouts in February–March 2026 ($6,457.55 in total — Feb 11, Feb 25, Mar 11). On Aug 7, 2026 I requested my next payout of $5,902.24; it was placed On Hold. On Aug 11 I completed their video risk interview: I walked the analyst through my strategy on live charts and showed my dashboard, the mobile app and my VPS (rented in my own name, running my own risk-management EA). At the analyst's request I emailed the EA's full source code twice — I never received an acknowledgment. On Aug 17 I received a template termination letter citing "account integrity and exclusive ownership": no specific trades, no timestamps, no T&C clause, no evidence of any kind. The payout was denied and the fee declared non-refundable. I have been the sole operator of this account at all times. Proof attached: termination email, withdrawals history, KYC status.

I took my first trade, with a stop loss below my daily loss limit. My trade was liquidated before my stop loss was hit due to an error in their system. My balance was $10,055.05 percent daily loss limit. I was liquidated at $378 My account was closed for daily loss limit breach As you can see that is incorrect I did not breach my daily loss limit I reached out to customer service Anita confirm that I did not breach my daily loss limit and did not understand why my account was deactivated She forwarded my issue to the risk team and they confirm that my account shouldn’t have been deactivated and they told me the reason why it was a system error. Instead of resetting my account, they reactivated the account with that loss that they liquidated I complained about resetting the account to the original balance, and they replied with further investigation that my account did reach the daily loss limit. Nothing on my dashboard reflected that. They gave me a balance that I do not have on my dashboard and a threshold that I did not reach on my dashboard I don’t know where that screenshot number comes from but it was not mine. My balance was $10,055. They told me that my balance was $10,188. When you look at my conversation with customer service, they confirmed that my starting balance is 10,055. They close my account again with no reflection of anything I did wrong in my dashboard