CEO
Country

United States
Trustpilot
Date Created
Years in Operation
CEO
Trustpilot
Date Created
Years in Operation
4.5
178
total reviews
5
132
4
28
3
4
2
0
1
14
4.5
178
4.5
178
30% off all accounts
4.5
178
30% off all accounts
Traders consistently highlight Lucid's straightforward, transparent rules as a major strength, with many appreciating the flexibility of account types like LucidPro and LucidFlex. Fast payout processing stands out across reviews—multiple traders report receiving payouts within minutes to hours of requesting them, with no hidden rules or denied withdrawals mentioned frequently. The user-friendly dashboard, real-time updates, and platform choices (Tradovate, NinjaTrader, Rithmic) receive positive...
Reviews178
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IndiaReviews
4.0
Trader’s Satisfaction
$50K
1 Step
1 month +
1
1
I like the platform there provide name trade sea
There is nothing that I don't like but they should improve their KYC
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Rules
IsraelReviews
5.0
Trader’s Satisfaction
$50K
1 Step
Less than 1 month
0
3
What I liked most about Lucid Trading is the straightforward rules, smooth platform, and affordable account options. Everything feels simple and transparent, making the overall trading experience great.
no down sides so far
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Rules
RwandaReviews
1.0
Trader’s Satisfaction
$25K
1 Step
N/A
0
Nothing their support treated me very badly
Their unfairness to tradera
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Rules
Reason
Breach Reason
Identification fraud
Summary
On 15th september I bought lucid flex 25k account which I trade since that time until I passed the eval on 5th october and the next day on 6th October they required to submit kyc which i did using my identity issued by government but their platform was not functioning so I contacted support team and they prompted me to resubmit which I also did and after few minutes my account was verified according to what was being shown in my dashboard, but later I was surprised to see them sending me email telling me that my account is permanently closed accusing me of identification fraud which I don't have clue , they refused to give me any explanation or refund of my account , so be aware of this firm if you really want stable mental health they can traumatize you , I wasted my money and more than 2 weeks on the eval but they rewarded me with closing my account
Documents From Reporter
IndiaReviews
5.0
Trader’s Satisfaction
$50K
1 Step
N/A
0
Everything is great especially the support team
Nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Rules
United StatesReviews
5.0
Trader’s Satisfaction
$50K
1 Step
1 year +
0
10+
Speedy payments :)
Their pricing could be better.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Rules
IndiaReviews
3.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
Dashboard
Supporting trading platform
4.0
User Friendliness
2.0
Payout Process
1.0
Customer Care
4.0
Rules
Reason
Breach Reason
Cross-user hedging activity was confirmed between your account
Summary
When i opened the dashboard today for requesting withdrawal that time it is showing to contact customer support, While i contact them they say to do kyc again. When it is done,they said to review my account. After a while they sent a mail by saying "Cross-user hedging activity was confirmed between your account and another linked user". And they said "The decision to permanently ban you from Lucid Trading is final and is not subject for appeal"
Documents From Reporter
CanadaReviews
5.0
Trader’s Satisfaction
$25K
1 Step
3 months +
0
4
The variety of account options and the flexibility of platform options like Rithmic and NinjaTrader, which let me choose a setup that fits my trading style.
As a futures trader, I’d appreciate even more clarity and simplicity around account rules, drawdown limits, and payout requirements, especially for traders managing multiple accounts.
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Rules
IndiaReviews
1.0
Trader’s Satisfaction
$25K
1 Step
N/A
0
Maybe offers and some type of account rules.
They didn't even mail me that I made a mistake in this account and resolve it as soon as possible like that. They just never sent me anything. Just block my account and flagged it so I can't use my account or open it
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Rules
Reason
Breach Reason
Account has been flagged
Summary
When I'm trying to log in my account I can't see the dashboard. It says like my account is flagged. It is under review and it says it can't be appeal for any further request to open it. That was not fair.
Documents From Reporter
Taiwan, Province of ChinaReviews
4.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
One-time payment; no monthly fees.
There are fewer buyback incentives after a forced liquidation.
3.0
User Friendliness
3.0
Payout Process
4.0
Customer Care
3.0
Rules
IndiaReviews
5.0
Trader’s Satisfaction
$25K
1 Step
1 month +
1
0
The payout timing
None
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Rules
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