Reviews144
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United StatesReviews
1.0
Trader’s Satisfaction
$50K
1 Step
Lucid closed my account over an alleged MLL breach but failed to provide a clear technical audit, exact calculation, or meaningful human support. I repeatedly requested the breach timestamp, account equity used, and detailed explanation of how the system determined the violation, but only received generic responses. Traders should fully understand Lucid’s trailing drawdown system before risking capital and should document every trade and account balance carefully.
N/A
0
Due to the lack of transparency surrounding my account closure, the inability to obtain a clear technical explanation, and unresolved discrepancies in the account records and calculations, I no longer have confidence in this firm. I requested a detailed review and audit but did not receive sufficient clarification. As a result, I believe I should be refunded the $92.50 I paid for this account, as the service was terminated under circumstances that remain unclear and unsupported by a transparent explanation.
What I liked least was the lack of transparency and accountability regarding my account closure. I repeatedly requested a detailed explanation, trade verification, and a clear calculation showing how the alleged MLL breach occurred, but I did not receive sufficient information. Because of the unresolved discrepancies and the inability to obtain a meaningful review, I no longer have confidence in this firm and believe the $92.50 I paid for the account should be refunded.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Rules
Reason
Breach Reason
Yes. My account was closed for an alleged MLL breach without a clear technical explanation, audit, or transparent calculation.
Summary
My account was closed for an alleged MLL breach, but I never received a clear technical audit or exact calculation explaining how the system determined the violation. Based on my calculations, after my profitable trade and the later loss of approximately 8 points ($160), my balance still appeared above the Maximum Loss Limit. I requested the exact breach timestamp, account equity used, and detailed MLL calculation, but only received generic responses without meaningful clarification.
Documents From Reporter
MoroccoReviews
5.0
Trader’s Satisfaction
$150K
1 Step
Lucid provides a seamless and professional trading experience. Their commitment to quality, responsive support, and deep market knowledge make them a dependable choice for traders looking to grow and succeed
N/A
0
rules easy
na
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Rules
United StatesReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
Fits my trading. I really like using lucid can stack up 5 accounts. Fast response as well. Also I like once you pass your eval you can activate it on funded same day. Really love it
N/A
0
I like all of it to be honest
Fast activation once you pass eval
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Rules
IndiaReviews
1.0
Trader’s Satisfaction
$50K
1 Step
Very bad customer support, they have breached my account wrongly, I have opened 30 micro lot of gold at 22:16:39 at 27 may, but immediately my account breached with 3706$ loss within 1 millisecond, order opening and closing time same 22:16:39, and gold price move in my direction at that time it should be profitable but it close my trade in loss. When I contact at support to give back my account they say that it's tradesea fault not our fault and doesn't reset my account LFE050-2X685FRN-TEST010, Ashok Kumar
N/A
0
Everything except this nonsense what they have done with me yesterday, they have breached my account with their technical fault, they should have provide back my account but they have said it's tradesea fault, it's clear that it's wrong, so they should reset it without any if and but
they have breached my account with their technical fault, they should have provide back my account but they have said it's tradesea fault, it's clear that it's wrong, so they should reset it without any if and but
5.0
User Friendliness
5.0
Payout Process
1.0
Customer Care
5.0
Rules
Reason
Breach Reason
They say that contact tradesea, it not our fault
Summary
Very bad customer support, they have breached my account wrongly, I have opened 30 micro lot of gold at 22:16:39 at 27 may, but immediately my account breached with 3706$ loss within 1 millisecond, order opening and closing time same 22:16:39, and gold price move in my direction at that time it should be profitable but it close my trade in loss. When I contact at support to give back my account they say that it's tradesea fault not our fault and doesn't reset my account LFE050-2X685FRN-TEST010, Ashok Kumar, how is possible that after opening trade it close at 3706$ loss while price move in my direction, price was trading at 4452.5 at that time and they executed my trade at 4441.2, how much level a scam is running here to breach, everyone can see I have attached screenshot here, be aware from these scammers.
Documents From Reporter
MoroccoReviews
5.0
Trader’s Satisfaction
$150K
1 Step
I'm new to futures trading as I usually trade forex. A friend told me about Lucid and I'm pleasantly surprised! Their plans are incredible, and the support team responds in an average of 5 minutes, especially Stephanie! I already love this firm.
N/A
0
all good
all good
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Rules
MoroccoReviews
5.0
Trader’s Satisfaction
$150K
1 Step
Honestly, they're very good; it's one of the cheapest and easiest to use, I haven't seen any drawbacks to Lucid Trading so far. They should just advertise a bit more so that new traders can take advantage of their excellent service.
N/A
0
all good
none
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Rules
SlovakiaReviews
5.0
Trader’s Satisfaction
$50K
1 Step
I have a funded account with Lucid Trading and so far my experience has been very positive. The challenge was fair, the rules are clear, and it’s possible to trade normally without unnecessary restrictions. I also like the overall approach and communication from the company. The platform runs smoothly, executions are solid, and the whole process from registration to getting funded was straightforward and hassle-free. Overall, one of the better prop firm experiences I’ve had, and if everything continues like this, I see no reason to switch
Less 1 Month
0
9
everything
price
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Rules
BangladeshReviews
5.0
Trader’s Satisfaction
$25K
1 Step
its everthing is good ..can try this propfirm its suggested to everyone specialy its profit targetis the lowest target.also the pricing is also not that much .
N/A
0
pricing
the payment method
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Rules
ThailandReviews
4.0
Trader’s Satisfaction
$50K
1 Step
I think that if we follow the structure of this futures fund, the payout and examination period are quite reasonable. I like that the payout system is clear. This will be the first futures fund I choose to invest in. Once I've completed my first withdrawal, I will come back and give a more detailed review. There's currently a 50% discount on propfirmmatch.
N/A
0
Time to payout
Now no idea
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Rules
ColombiaReviews
5.0
Trader’s Satisfaction
$50K
1 Step
Sin duda la mejor empresa de futuros que está revolucionando el mercado, buenos precios y excelentes condiciones para el trader, eso se valora y se aprecia, buen trabajo! Without a doubt, the best futures firm that is revolutionizing the market. Great prices and excellent conditions for traders — that is truly valued and appreciated. Great work!
Less 1 Month
0
3
La página y su gestión operativa The platform and its operational management.
Hasta el momento nada, todo bien. So far, nothing — everything has been good.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Rules
CEO
Country

United States
Trustpilot
Date Created
Years in Operation
4.6
144
total reviews
5
111
4
22
3
2
2
0
1
9
4.6
144
40% off on LucidDaily accounts (unlimited uses)
4.6
144
40% off on LucidDaily accounts (unlimited uses)