CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1109
total reviews
5
776
4
205
3
35
2
11
1
82
4.4
1109
4.4
1109
50% off on Direct accounts
4.4
1109
50% off on Direct accounts
Traders consistently highlight Alpha Capital's transparent rule structure, with many noting the absence of hidden requirements and straightforward evaluation processes. The balance-based drawdown system receives specific praise for accommodating swing trading styles, while trading conditions—particularly tight spreads on major pairs like XAUUSD and fast execution speeds—earn frequent commendation. Customer support stands out as exceptionally responsive across Discord and live chat channels,...
Reviews1109
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MaltaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
They’re prompt customer care
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
KosovoReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
6 months +
6
4
What impressed me the most is the professionalism and transparency of the team. Whenever an issue or question has come up, they have always been available to investigate it properly and provide a clear explanation. In my experience, they don’t ignore problems—they take the time to review them carefully and work toward a fair resolution. That level of communication, honesty, and transparency is something I truly appreciate and one of the main reasons I continue to trust and recommend Alpha Capital.
Honestly, there isn’t anything significant that I disliked. Like any growing company, there is always room for small improvements, but based on my experience over the past two and a half years, Alpha Capital has consistently improved its services, platform, and overall trader experience. I hope they continue developing because they are on the right path.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
SingaporeReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
Less than 1 month
3
1
What I liked most: The static, balance-based Daily Loss and Maximum Loss limits. Unlike an equity-trailing drawdown, the limits were predictable and gave me a fixed risk framework to plan trades around. I also found the evaluation structure and ability to trade forex, indices and metals broadly suitable for my style.
What I liked least: The handling of the Maximum Lot rule and payout review. A single lot cap is not a consistent measure of risk across forex, indices and metals because contract sizes, tick values, volatility and stop-loss distances differ. The rule was not shown as an active account-specific dashboard limit or accompanied by a real-time warning. Despite ACG’s prior approval of my Risk Management EA for position sizing, two alleged instances were identified only retrospectively during payout review and treated as hard breaches, leading to denial of a $1,603 payout and removal of the account. Customer support responded, but did not accept responsibility for the unclear rule application, EA approval, or lack of warning.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Alleged breach of Maximum Lot Size / exposure rule on US500
Summary
ACG denied my $1,603 payout on 13 August 2026 and removed funded account 2801503, saying it had identified two Maximum Lot / exposure breaches on US500 during payout review. I received no dashboard alert, real-time block or warning when either instance occurred. Before the trades, ACG had approved my Risk Management EA in writing on 19 February 2026 and specifically approved it for account 2801503 on 8 July 2026. I chose every trade myself; the EA only calculated position size from my selected monetary risk and stop-loss distance. ACG later said EA approval did not override the Maximum Lot rule. My concern is that a single lot cap is not a consistent measure of risk across forex, indices and metals, and the applicable limit was not visible as an active account-specific dashboard rule. I consider retrospective enforcement at payout stage, without warning, unfair.
Documents From Reporter
BrazilReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
1 month +
1
2
They have clear, fair rules, good prices with the coupons, and convey the assurance of a company with a solid and reliable structure.
The processing time for the first payout, including an interview to verify that I'm the one operating the account.
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
ArgentinaReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
6 months +
10+
5
I honestly like all about them!
Nothing, i like everything!
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
MoroccoReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
3 months +
2
3
dashboard
a
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
United KingdomReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
Less than 1 month
0
0
worst customer service
they wont give us funded account
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
spamming the order book
Summary
Extremely Disappointed – Funded Account Denied After 3 Months and 13 Challenge Purchases Hi fellow traders, I want to share my experience with Alpha Capital Group so everyone can make their own informed decision. Over the last 3 months, I purchased 13 separate $10,000 accounts, spending approximately $520 in challenge fees (13 × $40). I breached 11 accounts, and of course Alpha had no issue taking those fees. Yesterday, I finally passed my Pro Account (Account ID: 2788484) after putting in significant time, effort, and discipline. Instead of receiving a congratulations email, I received an email stating that my account had been denied due to alleged "spamming of the order book." The evidence provided? Four small USDJPY trades. Just four. After months of trading, multiple failed accounts, and hundreds of dollars spent on challenges, I find it extremely difficult to understand how four low-volume orders can justify denying a funded account entirely. What makes this even more frustrating is that I currently have another Swing Account in Phase 2 with approximately $250 profit, requiring only another $250 to pass. Given the treatment I have already received, I have very little confidence that this account will be treated fairly either. As traders, we accept losses, failed challenges, and strict rules. What we don't expect is to successfully pass an evaluation and then have the goalposts moved afterwards based on what appears to be an extremely questionable interpretation of the rules. The reality is that I paid for 13 accounts, failed 11 of them, and only when I finally succeeded was I told that I would not receive a funded account. I feel completely let down and deeply disappointed by the way this has been handled. To anyone considering purchasing an account, I strongly encourage you to read the rules carefully and understand that even after passing, there may be further reviews that can ultimately prevent you from receiving a funded account. This has been one of the most disappointing experiences I have had with any prop firm.
Documents From Reporter
United StatesReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
1 month +
2
2
The cost of evals.
The payout times and risk limitations.
5.0
User Friendliness
3.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
South AfricaReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
1 month +
1
2
Market conditions on the phase 2 pro account plan with raw spreads is top tier. My trades are filled instantly at the requested market price. I'm primarily a scalper and occasionally hold trades intraday so the raw spread accounts allow me to keep my stops tight and manage my trades well.
The KYC process in the beginning was tedious. I was KYC verified since 2024 and I was told that I should do it again after passing an account. It was an issue because they were rejecting my uploads making claims that my IP pings from Nigeria which does not make sense. It was finally resolved after the risk interview and I got my funded account. I hope I don't go through this process again because it took a week to sort out.
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
ItalyReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
Less than 1 month
1
2
Order excution and raw spreads
Payout takes too long before gets approve
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
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