CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1109
total reviews
5
776
4
205
3
35
2
11
1
82
4.4
1109
4.4
1109
50% off on Direct accounts
4.4
1109
50% off on Direct accounts
Traders consistently highlight Alpha Capital's transparent rule structure, with many noting the absence of hidden requirements and straightforward evaluation processes. The balance-based drawdown system receives specific praise for accommodating swing trading styles, while trading conditions—particularly tight spreads on major pairs like XAUUSD and fast execution speeds—earn frequent commendation. Customer support stands out as exceptionally responsive across Discord and live chat channels,...
Reviews1109
Sort by
BahrainReviews
4.0
Trader’s Satisfaction
$10K
1 Step
1 month +
0
5
Their support team
Price
4.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
EthiopiaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
1 month +
2
1
No news rule on challenge phase, their account review is fast, and they also have good discounts.
The trailing drawdown on 1 step account
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndonesiaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
Especially the spread—it's very tight, making it perfect for a scalper like me.
Perhaps regarding the weekend holding rule.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
United KingdomReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
3 months +
3
3
I love the community engagement and customer support is very responsive, this sets them apart for from other prop firms
There is nothing that I dislike about Alpha Capital
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
TürkiyeReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
Less than 1 month
0
10+
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
United KingdomReviews
4.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
The people. A*** has always been approachable and supportive throughout my trading journey, and I’ve learnt a great deal from G**** during the 1:1 mentoring sessions I had many years ago. Alpha was the first prop firm I traded with, and for over three years my overall experience has been positive.
The lack of transparency around certain rule interpretations. I felt the reasoning behind my payout denial wasn’t explained clearly, making it difficult to understand how the decision was reached.
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Alleged gambling / Gambling
Summary
My payout was denied because Alpha Capital stated that some of my trades were initiated shortly before high-impact news and closed shortly afterwards, which they deemed speculative under their gambling policy. I respectfully disagree with this decision, as these trades were consistent with my normal trading style over the past three years. I respected the 2 minute news window. I respect the 1% cooling window and I’ve held my trades for longer than 2 minutes. Despite this being told I’m gambling doesn’t sit right with me. This experience has caused me to be fearful when executing trades. I asked for further clarification but did not feel I received a clear explanation of how the decision was reached. While I respect the firm’s right to enforce its rules, I believe this particular decision was unfair and lacked sufficient transparency.
Documents From Reporter
United KingdomReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
Customer support
Everything seems good
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
IndonesiaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
1 month +
0
1
Costumer Service
Payout Review not fast enough
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
LebanonReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
1
1
There are no fees on bank wire withdrawals, also frequent attractive offers
The payout processing during which the account status becomes inactive
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
PhilippinesReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
3 months +
1
0
it is cheap but same experience with other expensive prop firms
i haven't experience yet
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
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