CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1108
total reviews
5
775
4
205
3
35
2
11
1
82
4.4
1108
4.4
1108
50% off on Direct accounts
4.4
1108
50% off on Direct accounts
Traders consistently highlight Alpha Capital's reliable payout fulfillment and responsive customer support across multiple accounts and years of trading. The firm earns frequent praise for tight spreads (especially on XAUUSD), fast execution, clear rules, and balance-based drawdown that accommodates swing traders. Many reviewers mention receiving multiple payouts without denial when rules are followed, and several specifically commend support staff by name for professionalism during risk...
Reviews1108
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IndiaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
how beginner friendly the firm is. The 10k for 40 is a steal.
Need more communication from the firms side.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndonesiaReviews
5.0
Trader’s Satisfaction
$100K
1 Step
1 month +
1
2
quick response customer service, and active community with admin in discord
some strict rules
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndiaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
3 months +
3
1
What I like the most about Alpha Capital Group is the trust they build with traders. Once you consistently follow the rules, you don't have to stress about whether your payout will be approved—you can simply request it and carry on with your trading. That peace of mind is invaluable. I also appreciate their excellent customer support. Whenever I've needed assistance, especially from Rashaad, the response has been quick and helpful. Knowing that both the support team and the payout process are reliable gives me a lot of confidence in trading with ACG.
If I had to mention one thing, it would be that payout processing can occasionally take a little longer than expected. However, whenever I reached out to support, they were responsive and resolved the issue promptly. Overall, it's a minor concern compared to the quality of service and reliability the firm provides.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
United KingdomReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
1 month +
2
3
I liked fast customer support Best spreads in the whole industry you can enter in a trade exactly where you wanted to be , no slippage just smooth trades
I think payout could be processed faster, they process in 2 ( 72 hours ) business days time to process but still I think it’s not a very long window but sometimes when you request on weekends it becomes 4 days which is really annoying
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
BelgiumReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
6 months +
5
2
The fast reply and payouts
Sometimes takes a bit longer to receive a payout
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
KenyaReviews
3.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
their olatform was easy to manauver and understand in short time being my first trade with prop. they had god customer support to and the fact that they gave free accounts at that time showed their support for people interested and with capability in trading yet limited to exploring the opportunity due to lack of funds or financial contraints.
although their support was good, it mostly took long to hear from agents as well us get any email updates on an opened ticket.
3.0
User Friendliness
2.0
Payout Process
3.0
Customer Care
3.0
Trading Conditions
BulgariaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
3
2
Clear rules and a well-structured evaluation process and reliable payouts.
None. I like them!
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndiaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
Well defined clear rules and policies. Supportive team members on discord.
They usually took 2-3 days in giving which can be improved I believe.
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
EthiopiaReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
1 month +
1
1
Their customer service.
Excluding weekends and holdidays From payout processing days.
4.0
User Friendliness
3.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
CyprusReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
6 months +
0
1
Everything, I have nothing bad to say. They have always been transparent about everything, and customer support is amazing. My risk interview went very well. In general, the best prop firm in the game!
There is nothing I dislike.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
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