Reviews978
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GHReviews
5.0
Trader’s Satisfaction
$0
2 Steps
I've been trading with Alpha Capital Trading Group for a while now, and honestly, their trading conditions are some of the best I’ve come across. The spreads are super tight, execution is fast, and I haven’t had any issues with slippage even during busy market hours. I also like how easy the platform is to use, and there's a solid range of assets to trade. Overall, it's been a smooth experience and definitely a great choice for anyone looking for a reliable broker.
N/A
0
The trading conditions
NOthing much
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PKReviews
4.0
Trader’s Satisfaction
$50K
2 Steps
trading conditions customer support on website and on discord is also good but payout sometimesis takes time otherwise it good. Staff is very helpful and they assist you very well.
1 Month +
0
0
customer support and conditions
payout time
3.0
User Friendliness
3.0
Payout Process
3.0
Customer Care
4.0
Trading Conditions
DZReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
I have been working with Alpha Capital Group for about a year now. It has been a very good experience. They pay their dues seriously. I have already withdrawn from them. They have a great support team.
1 Month +
1
3
Reliable payment. Reasonable trading rules. Good support.
Nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
INReviews
2.0
Trader’s Satisfaction
$50K
2 Steps
Payout denied and account terminated for the most silly reasons. They are doing a good business for their company by giving discounts and not paying profitable traders.
Less 1 Month
0
3
Their discount offers.
Customer Service and their way of treating traders. It was disrespectful of them to deny payouts and then block me and deny me access to their website and social media platforms when I tried reaching out to them.
2.0
User Friendliness
2.0
Payout Process
2.0
Customer Care
3.0
Trading Conditions
Denied Amount
Reason
Denied Reason
They think that I'm not the one trading the account.
Summary
They think I'm not the one trading the account but also think that I'm risking too much because one of the trades I took did not have a stop loss order. I did not breach the account but they still said it was too risky. The risk team interviewer tricked me by asking me to demonstrate a trade by placing 0.5% risk of my funded account but they took the demo account capital into consideration. And when I asked about it they just blocked me everywhere.
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ZAReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Super happy with the support and efficiency of the Alpha Capital team! The dashboard is very user friendly and payouts are processed in a timely manner.
6 Months +
2
1
Their support and quick response times.
I struggle with my trade manager sometimes, but i don’t think that is the firm’s fault, rather an issue with C Trader and not being able to use a different trade manager.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
ROReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
I am on my way to my 3rd withdrawal. Withdrawal takes place in 2-3 business days. The technical support is amazing. On the discord channel, people are very active. They answer your questions immediately. I really like this community. I highly recommend it
3 Months +
3
1
technical support
Discord Channel
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
INReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
I've been using Alpha Capital for over six months and absolutely love their service. The response time is excellent—I got my account instantly after payment, and my payout was processed within two working days. Whenever I had any issues, their support team resolved them quickly and efficiently. They are 100% fair towards their traders, and I highly recommend Alpha Capital if you're serious about trading through a prop firm. They are the most legit firm out there, and if you’re a skilled trader, they will definitely support you on your journey. Huge ...
Less 1 Month
1
3
the staff, they are the best people out there and they are 100 percent fair towards their traders
payout time, maybe they can decrease their payout time from 2 business day to one, rest everything is perfect
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
MYReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Their support team is not only incredibly friendly but also extremely helpful. No matter the time of day or night, they are always available to assist with any questions or concerns. Their dedication and responsiveness truly make a difference in providing a smooth and hassle-free experience.
N/A
0
Service
price
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
I have received numerous payouts from Alpha Capital Group. The first payout was in November 2023, and I recently completed a simple risk interview, which was required to receive my recent payout. Top-tier prop firm for traders who are willing to put in the work and progress, excellent customer service, payouts under 48 hours, and good trading conditions
N/A
0
staff are friendly and helpful always
nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
USReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
I am stopping trading on my funded account because I simply cannot deal with this level of dishonesty. The payment team has left me in awe and shock with their blatant lies. This isn’t a misunderstanding or confusion—it’s straight-up fraud. Alpha Capital Group is manipulating backend settings to deny payouts, and I want to warn other traders before they fall into the same trap. Here’s exactly what happened: I entered a trade on March 14, 2025, at 10:53 AM Eastern Time (ET) and closed it at 11:00 AM ET. According to Alpha’s own rules, trades are re...
3 Months +
0
2
Oh, what did I like the most about Alpha Capital Group? Definitely their commitment to transparency and honesty. It’s truly impressive how they can deny a payout while admitting their own system has errors, yet still stand by their decision. Their dedication to customer service is unparalleled too, especially when they go out of their way to make up new rules as they go. It’s refreshing to work with a company that’s so consistent in changing the narrative to avoid paying traders. Truly, a top-tier experience!
Their ethics, transparency and fraudulent behavior
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
News trading
Summary
My experience with Alpha Capital Group has been incredibly frustrating and disappointing. Everything seemed fine at first, but when it came time for a payout, they blatantly changed the rules to avoid paying. I placed a trade on March 14, 2025, at 10:53 AM Eastern Time (ET) and closed it at 11:00 AM ET. According to their own policies, trades are restricted only within two minutes before and after high-impact news releases. The United States Michigan Consumer Sentiment data was released at 10:00 AM ET, meaning the restricted period ended at 10:02 AM ET—well before my trade. Despite this, they denied my payout, falsely claiming my trade occurred within the restricted window. When I disputed this with clear, time-stamped evidence—including screenshots from my trading terminal—they responded with contradictory excuses. They first said their system uses GMT+3, which actually aligned with my proof that I was outside the restricted period. Then, they suddenly claimed their backend was set t
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CEO
Country

GB
Trust Pilot
Date Created
Years in Operation
4.4
978
total reviews
5
674
4
187
3
35
2
9
1
73
4.4
978
40% off on Direct accounts
4.4
978
40% off on Direct accounts