CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1106
total reviews
5
774
4
205
3
35
2
11
1
81
4.4
1106
4.4
1106
50% off on Direct accounts
4.4
1106
50% off on Direct accounts
Traders consistently highlight Alpha Capital's tight spreads and fast execution, particularly on XAUUSD, with many noting that trading conditions are among the best in the prop industry. The balance-based drawdown model receives specific praise for accommodating swing traders, and the rules are widely described as clear and straightforward—"follow the rules and get paid" appears repeatedly. Customer support earns strong marks for responsiveness across live chat, Discord, and email, with...
Reviews1106
Sort by
BulgariaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
2
2
What I like most is that I don't have any problems with them, and that I don't have a big spread.
None
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
ThailandReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Less than 1 month
1
0
I appreciated the stable trading conditions, especially the fast execution and competitive spreads. The platform is clean and user-friendly, making it easy to manage trades and monitor performance.
The spreads tended to widen during high-volatility periods, and I noticed some slippage on market orders. This made trading more challenging at times.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NigeriaReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
1
4
They have varieties of account type. I traded with the one that doesn't have commission and i loved it. Though with a little spread. Did i not mention that they gave away millions of accounts in challenges on December 2023? It was amazing.
Their verification process isn't that fast They can do better by making their verification process more faster.
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
BrazilReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
0
1
atendimento
falta de suporte em portugues
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GermanyReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
3 years +
10+
2
What I like most is the trust and stability they offer—rare qualities in the prop trading industry
I don’t like that the 1% maximum risk can limit adaptation during high-volatility conditions, especially on XAUUSD, What I don’t like is that when I set a 1% risk on XAUUSD, even a tiny price slippage of one cent can push the position slightly above the limit and the account gets closed immediately. This lack of flexibility is extremely problematic, especially on a volatile instrument like gold. A rule that strict can be disastrous for traders who manage their risk correctly but are exposed to unavoidable market slippage
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PhilippinesReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
1 year +
9
1
They payout
N/A
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
AustraliaReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
N/A
0
Good spread
late payment
5.0
User Friendliness
3.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PolandReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
Trading conditions, support staff, fast operations accross all processes
NA
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PakistanReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
3 months +
5
5
What I like most about the firm is their strong reputation and fair, transparent rules. Alpha Capital Group operates professionally, doesn’t play games with traders, and doesn’t scam or deny payouts as long as you follow the guidelines. Their structure is built to support serious traders, which makes the whole experience feel reliable and trustworthy.
What I like the least about the firm is the payout processing time. Payouts usually take around 2–3 days, which can delay getting back into trading. It’s not a major issue, but faster processing would make the experience even smoother.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Denied Amount
Reason
Denied Reason
identified instances of trades placed around high-impact news events.
Summary
I accidentally placed trades during news ADP non farm employment i forgot to check the calendar and when i requested payout i got mail from alpha capital "As a result of these findings, the profit from these trades has been withdrawn, and the payout for this instance has been made invalid. We hope that this situation can be avoided in future and you can continue to be successful in your trading". and i am totally fine by this because they did not suspended my trading and it was my mistake the rule was clear to avoid trading on news events I learned and avoided next time
Documents From Reporter
EgyptReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
The rules are simple
Everything was good
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
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