CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1106
total reviews
5
774
4
205
3
35
2
11
1
81
4.4
1106
4.4
1106
50% off on Direct accounts
4.4
1106
50% off on Direct accounts
Traders consistently highlight Alpha Capital's tight spreads and fast execution, particularly on XAUUSD, with many noting that trading conditions are among the best in the prop industry. The balance-based drawdown model receives specific praise for accommodating swing traders, and the rules are widely described as clear and straightforward—"follow the rules and get paid" appears repeatedly. Customer support earns strong marks for responsiveness across live chat, Discord, and email, with...
Reviews1106
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KosovoReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
3 months +
6
3
I love the customer support, the quick payout times, the user-friendliness of the dashboard, and the community in Discord as well.
N/A
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PolandReviews
2.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
The platform and price are reasonable
payout challenges, with no follow-up on solving customers' matter
5.0
User Friendliness
2.0
Payout Process
3.0
Customer Care
5.0
Trading Conditions
Denied Amount
Reason
Denied Reason
I traded on the news
Summary
First, i requested a payout and it was rejected said that I traded on the news which was fine I agreed and deducted news profit and after another payout date I asked for another payout, and they responded with the same information as the payout situation(information) and rejected the withdraw and again deduct the profit(same amount) once again. I raised the matter and nothing is being done
Documents From Reporter
IndonesiaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
1
1
It's easy and there aren't many rules
I don't think so, everything is fine
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
SlovakiaReviews
4.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
IndiaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
their sustainability
promotions
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
South AfricaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
Customer service when validating EA
Lengthy time for payouts, 14 days
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
BrazilReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Less than 1 month
4
1
Payout on demand
nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Tanzania, United Republic ofReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
No payout rejection so far and fast trade execution.
Payout can take 2-3days to be approved. I believe they can reduce the time
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
MexicoReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
The spreads aren't high and the prices are fair; I haven't experienced any significant differences or price fluctuations.
So far they haven't given me any reason to say I don't like something, I hope it stays that way.
5.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
South AfricaReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
fast execution, tighter spread, and variety of trading platforms.
the processing time of an order after purchase.
5.0
User Friendliness
3.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
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