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CEO
Country
United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1106
total reviews
5
774
4
205
3
35
2
11
1
81
4.4
1106
4.4
1106
50% off on Direct accounts
4.4
1106
50% off on Direct accounts
Traders consistently highlight Alpha Capital's tight spreads and fast execution, particularly on XAUUSD, with many noting that trading conditions are among the best in the prop industry. The balance-based drawdown model receives specific praise for accommodating swing traders, and the rules are widely described as clear and straightforward—"follow the rules and get paid" appears repeatedly. Customer support earns strong marks for responsiveness across live chat, Discord, and email, with...
Reviews1106
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NamibiaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
6 months +
1
1
Affordable challenge
Nothing
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndiaReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
1 year +
5
3
Customer support is responsive and polite. Pricing is competitive compared to other prop firms, and the dashboard is functional.
Rules aren't friendly for traders, particularly the “no closing trades during news” rule. This rule unfairly penalizes trades that were opened well before events. KYC and account processing take much longer than they do with competitors. Most importantly, they denied a valid payout, ignored the context, and placed their own interests above fairness.
3.0
User Friendliness
2.0
Payout Process
4.0
Customer Care
3.0
Trading Conditions
Denied Amount
Reason
Denied Reason
News trading violation (trade closed within restricted window)
Summary
My payout of $7800 was denied, and a total of $13900 in profits was invalidated. The firm claimed my trade was closed within the 2-minute restricted news window. However, the trade was opened more than 27 hours before the event, was already in 520 pips profit, and the news only added around 30 pips. There was no Discord reminder from the firm (as they usually provide), and the event was not highlighted the same way on ForexFactory, which many traders use. Despite presenting all the evidence, the support refused to listen and upheld the denial.
Documents From Reporter
IndiaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
LOW PRICE
SPREADS
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NigeriaReviews
4.0
Trader’s Satisfaction
$6K
2 Steps
N/A
0
Their payout process
Their user interface
3.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
AustraliaReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
Fixed fortnightly payout
Nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
United KingdomReviews
3.0
Trader’s Satisfaction
$10K
2 Steps
Less than 1 month
1
1
Low prices and discounts
Payout process
4.0
User Friendliness
1.0
Payout Process
3.0
Customer Care
2.0
Trading Conditions
MoroccoReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
Easy rules
Payout delay
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
United StatesReviews
3.0
Trader’s Satisfaction
$200K
2 Steps
6 months +
3
8
I liked that they had good reviews
Slippage can be aggressive and is worse on the funded account than phase 1 and 2
3.0
User Friendliness
3.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
IndonesiaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
3 months +
8
3
All payout pay
No
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndonesiaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Less than 1 month
0
6
Profesional treatment and amazing trading condition
they just offer MT5
5.0
User Friendliness
3.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
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