Reviews912
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INReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
I won a Christmas Gift $5K account and cleared the Phase 1 and Phase 2, after that within 2 business days my KYC approved and got the contract to sign. Within 1min after signing the contract got the live account details. The process was too fast and I'm quite satisfied with their services.
Less 1 Month
0
2
The Credential receiving and KYC process was quite good fast and support team is responsive.
I did kyc three times because they dont accept postal form of document, they need PVC card type of document with good clarity.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
5.0
Trader’s Satisfaction
$200K
2 Steps
alpha capital is the best company I have met so far, 3 payments I have received always on time, and the conditions are clear, the truth is they are perfect.
3 Months +
3
1
Oui
Rien
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
INReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
Alpha capital group one of the best prop firm. I have been associated with multiple propfirms. But alpha capital is the top most. I have been taking payouts since almost 8 months. I highly recommend to professional traders to choose alpha capital group over others. I am max funded with this firm. Which is $400k
6 Months +
10+
3
I like there support and 14 days payout cycle. And there website and Dashboard for traders.
The firm needs to allow same pair to trade on max funded. The firm needs more trading pairs
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
ROReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
The customer care team is very prompt and all the process was very fast, from account creation to problem solving. The verification steps were fair and correct and pay out done in due time.
3 Months +
1
1
Smooth process and correct verification steps
Time required to book interview process for validation,2weeks
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
BDReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
yes alpha capital group is a legit prop firm . they pay on time . they have a good help desk agent they help alot on time. they are honest propfarm.
N/A
0
payment on time.
support agent very good.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
AUReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
On my 5th payout with alpha and currently achieved 3 x 100k funded accounts. Rules, conditions, support and discord are all great and alpha is my favourite firm to trade with. Payout processing takes a few days but has always been paid as long as stick to the rules.
3 Months +
5
2
Tradeing conditions and support, along with getting paid.
Need to wait a few days for payout processing which locks your account and can not trade until complete.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
TRReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
Alpha capital is an institution that has its own treasury. After a few payments, they either request a meeting or try not to pay your earnings by using your transactions as an excuse. Definitely stay away. You are dishonorable, you are looking for an excuse not to pay my earnings. They do not notify you of the mistake you made without realizing it until the withdrawal is made. You continue trading without knowing this. If you win, they will delete all your winnings except for the violation, under the pretext of deletion. They ignore all your efforts...
N/A
0
At first, I thought they were an excellent institution in everything. indeed it was. But when he started earning high profits, they also changed. There's nothing to like about an institution that doesn't pay dividends.
After a few payments, they used all kinds of excuses to not pay the winnings. They told me that I was gambling. I proved that I was not gambling. This time, they said that you cannot make transactions from 2 accounts with the same parity. They deleted my total earnings of 18155 USD. By the way, you asked me for a certificate, they closed my accounts and blocked access to their websites. I added the screenshots I have and the images of the items I purchased.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
5.0
Trading Conditions
Denied Amount
Reason
Denied Reason
They said that you cannot exceed more than 300,000 USD trading volume from two accounts at the same time.
Summary
Reply from Alpha Capital Group Dec 31, 2024 Hi there the reason for your accounts being closed and the performance fee being denied is due to a max allocation breach on the accounts. you was funded 200k with us and as per our rules you cannot trade the same strategy (same assets) across more than 300k of funding. the fact that the trades was not in opposite directions is irrelevant. the rule states you cannot trade the same strategy across more than 300k of funding. upon reviewing your trades it was apparent that you traded xau/usd across 2 accounts (400k) as per our FAQs this is a breach. i have attached the FAQ below for you to further educate yourself on this rule below... https://help.alphacapitalgroup.uk/en/articles/8804535-how-many-accounts-can-i-have-what-is-the-maximum-allocation-per-strategy Kind Regards Alpha Capital Group Uk
Documents From Reporter
GBReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
I have traded with ACG for over 1 year and have received several payouts. They are one of the best prop firms around and I am so happy that they continue to dominate the prop firm space. If you want to try a prop firm, this is one I recommend.
3 Months +
3
2
They are reliable, pay on time and have a great team behind them.
Nothing. Love the firm
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
MAReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
For more than six months I have been trading in Alpha Capital. It is a very wonderful company. I have not encountered any problems during these six months, and the withdrawals arrive on time.
6 Months +
7
1
Everything is very good
Everything is very good
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Great UK prop firm Funded recently with Alpha Capital. Good reputable UK prop firm. As long you follow a the rules and comply correctly with all the requirements. Had a risk review interview on Zoom after first payout was requested - and this was conveniently arranged and carried out by James. This was a honest and straightforward chat to verify trading strategy and confirm details. Payout was duly received 48 hours after completing the risk review interview. A pleasant experience trading with Alpha Capital so far.
1 Month +
1
1
Good prop firm
Nothing really
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
CEO
Country

GB
Trust Pilot
Date Created
Years in Operation
4.4
912
total reviews
5
622
4
175
3
33
2
9
1
73
4.4
912
15% off + free account of the same size if reaching payout on all challenges
4.4
912
15% off + free account of the same size if reaching payout on all challenges