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GBReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
Alpha Capital Group mistakenly provided me with an extra $100k funded account. I assumed it was a challenge account since I hadn’t passed another challenge. Later, they breached all my accounts, claiming I exceeded the max allocation due to this error—an error entirely on their end. Their justification for not resolving the issue is a supposed “breach of trust,” which isn’t even stated in the contract. This situation was entirely a result of their mistake, and their refusal to take responsibility is completely unacceptable.
N/A
0
What I liked most about the firm was the price of their accounts, but it’s clear this was too good to be true, as evidenced by the false breach of my account.
What I liked least about the firm is their use of a fabricated reason for breaching my account—one that wasn’t even stated in the contract.
3.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
3.0
Trading Conditions
Reason
Breach Reason
Breach of trust
Summary
Alpha Capital Group mistakenly provided me with an extra $100k funded account. I assumed it was a challenge account since I hadn’t passed another challenge. Later, they breached all my accounts, claiming I exceeded the max allocation due to this error—an error entirely on their end. Their justification for not resolving the issue is a supposed “breach of trust,” which isn’t even stated in the contract. This situation was entirely a result of their mistake, and their refusal to take responsibility is completely unacceptable.
Documents From Reporter
PLReviews
4.0
Trader’s Satisfaction
$100K
2 Steps
So far I am very happy with ACG's services. At the very beginning it was not without problems, but all of them were due to my incompetence. You have to read and follow the rules, which are clearly and clearly presented in the FAQ and everything will be fine. So far I have withdrawn over $7500 in 4 withdrawals. All of them were delivered to me after 2 business days, excluding Christmas, it is logical. I am just waiting for them to move me to PRO leverage, for now my leverage has been lowered, due to my trading style, which they called hyper scalping,...
3 Months +
4
1
Best Spread, slippage, execution. No commission fees. No hidden rules
Only that for some time I was moved to the high risk group and my leverage was limited. But I understand that, I hope it will change soon.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IDReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
my favorite firm, not many firms have the condumer care like alpha capital did, they really easy to reach. anything that traders doubt about can easily get answer from them. the only problme is only payout times beetween 2-3 days. if they can improve the payout times under 2 days i think alpha captial is the best firm
3 Months +
4
3
trading condition and customer care
payout time
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
THReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Alpha Capital Group UK I am withdrawing money from here for the 10th time. Never been refused payment and pay directly every time no more than 3 days I think this fund is stable and always on time. I love them Alpha Capital team.
3 Years +
0
1
Alpha Capital Group UK I am withdrawing money from here for the 10th time. Never been refused payment and pay directly every time no more than 3 days I think this fund is stable and always on time. I love them Alpha Capital team.
no have
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
In 2 years, i made like 120k payouts with them , everytime when i had a problem i contact the team and they did everything possible to fixed it.
N/A
0
Full support
They paying everytime if u respect the rules
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
Great experience so far with this firm. They have paid me out 3 times and conditions are decent, payout is pretty timely too. Spreads are low on the raw account and at the same time you don’t get destroyed by high commissions. Great firm
3 Months +
3
2
Great communication via live chat
From Waqar Asim (YouTube)
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
KEReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Alpha Capital Group has been an outstanding partner in my trading journey. It was the first prop firm where I received a significant payout of $7,495, which was a major milestone for me. The entire process—from evaluation to payout—was straightforward and transparent. The support team has been professional and responsive, always willing to address any questions I had. The payout was seamless, and the community aspect, especially on Discord, made the experience even better as I could celebrate this achievement and inspire others. Despite occasional d...
Less 1 Month
3
2
Alpha Capital Group stands out due to its efficient and transparent payout process, making it the first prop firm where I received a significant payout of $7,495. The evaluation process was fair, and the supportive community on Discord created a motivating environment. Their professional approach and prompt responses to inquiries demonstrate their commitment to trader success.
While the overall experience has been positive, there was a notable delay in receiving my funded account credentials after passing Phase 2. Timely activation of funded accounts would enhance the trader experience and maintain momentum after passing the evaluation.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
INReviews
5.0
Trader’s Satisfaction
$0
2 Steps
"Alpha Capital Group is a game-changer! Expert analysis, supportive community, and valuable resources. Improved my trading skills significantly! 5/5 stars"
N/A
0
community
not least
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
BRReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Best prop firm you can choose, clear rules, payout always paid on time, great support, great trading conditions. The only suggestion I have would be to change the news trading rules, change it so that whoever opened the position more than 5 hours ago for example and the take profit was at the time of the news, that the profit is valid.
6 Months +
10+
10+
Payout always paid on time, clear rules.
News Trading rules.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IDReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
Been almost 1 year with Alpha Capital. Great prop firm. Great customer service. Most importantly always payout as long as you follow the rules. So far being my top firm
N/A
0
Always pay me out
Nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
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CEO
Country
GB
Trust Pilot
Date Created
Years in Operation
4.4
912
total reviews
5
622
4
175
3
33
2
9
1
73
4.4
912
15% off + free account of the same size if reaching payout on all challenges
4.4
912
15% off + free account of the same size if reaching payout on all challenges
