CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1106
total reviews
5
774
4
205
3
35
2
11
1
81
4.4
1106
4.4
1106
50% off on Direct accounts
4.4
1106
50% off on Direct accounts
Traders consistently highlight Alpha Capital's tight spreads and fast execution, particularly on XAUUSD, with many noting that trading conditions are among the best in the prop industry. The balance-based drawdown model receives specific praise for accommodating swing traders, and the rules are widely described as clear and straightforward—"follow the rules and get paid" appears repeatedly. Customer support earns strong marks for responsiveness across live chat, Discord, and email, with...
Reviews1106
Sort by
ZambiaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
0
2
MT5 platform and zero commission
Support team needs to be faster
5.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
PakistanReviews
4.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
2
2
Quick response
Nothing
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
IndiaReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
2
2
1:100 Leverage in Commodities
14 days Withdrawal time
4.0
User Friendliness
3.0
Payout Process
3.0
Customer Care
3.0
Trading Conditions
MalaysiaReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
1
No commission while having acceptable spreads
Everything else. The surprise rules that came out of nowhere denying traders of their funded accounts they deserved
5.0
User Friendliness
1.0
Payout Process
2.0
Customer Care
5.0
Trading Conditions
Reason
Breach Reason
Summary
Documents From Reporter
BrazilReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
Nothing! I regret buying a challenge from this company! If I had known that they stall and don't pay high payouts, I would have bought a challenge at another prop firm!
No support, they don't pay high-earning clients, they don't provide information. Worst prop firm I've ever seen!
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Pagamento sinalizado / Payment signaled
Summary
Não me deram motivos nenhum, não me deram nenhuma explicação. Simplesmente após 4 dias úteis da minha solicitação de pagamento, eles me mandaram um e-mail dizendo que minha conta foi “sinalizada” e que devo esperar mais 5 dias para receber! Isso é um absurdo, vou ficar mais de 10 dias sem poder operar na conta ! / They didn't give me any reason, they didn't give me any explanation. Simply after 4 business days of my payment request, they sent me an email saying that my account was "flagged" and that I should wait another 5 days to receive it! This is absurd, I will be more than 10 days without being able to operate the account!
Documents From Reporter
EgyptReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
trading
trading
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
UkraineReviews
3.0
Trader’s Satisfaction
$25K
2 Steps
N/A
0
Trading conditions
It's required to verify my identity too frequently, even at the funding stage.
4.0
User Friendliness
2.0
Payout Process
3.0
Customer Care
5.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Short interview screening
Summary
I am writing to follow up on my account issue, which has been unresolved for over a month. My account number was FLAGGED on December 6, preventing me from trading or withdrawing my profits. I do not understand why no one is responding to my inquiries. This is now the fourth email I have sent, and I have yet to receive a reply. If it is necessary to conduct another Zoom session, I am ready to do so, as the initial session did not take place due to a technical issue. I kindly request that this matter be resolved as soon as possible, as it has caused significant inconvenience. Please provide an update on the status of my account and the necessary steps to unblock it. Thank you for your prompt attention to this issue.
Documents From Reporter
IndiaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
Spread and Support
none
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
RwandaReviews
3.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
0
2
They have great rules that make risk management good otherwise people would be reckless but this firm keeps your risk management in check
Their 2minute rule of a trade duration seems a little harsh for scalping and also the max 2.5lots is low for some traders
3.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
3.0
Trading Conditions
PhilippinesReviews
4.0
Trader’s Satisfaction
$100K
2 Steps
Less than 1 month
0
4
I like the fact they can have low prices for their challenges and have promo of having another account after reaching payout and they give free account last december for people which is also nice !
Took 5 days before getting funded account and the dashboard is abit hard to navigate then if you miss your payout on 14day you will get it on the next 14 th day after that so make sure your account is not in dd before first 14 day of asking for payout otherwise you have to wait another 14 days.
3.0
User Friendliness
2.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
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