Buy
Alpha Capital Group prop firm logo
45321
country-flag

United Kingdom

CEO

Andrew Blaylock and George Kohler

Trustpilot

n/a

Date Created

Nov 2021

Years in Operation

4

4.4

1106

total reviews

5

774

4

205

3

35

2

11

1

81

Alpha Capital Group prop firm logo
Alpha Capital

4.4

1106

New Offer
50% OFF

50% off on Direct accounts

OverviewChallenges
48
Reviews
1106
Offers
3
Payouts
New
Discussions
0

Alpha Capital Reviews

AI Summary
Good

Alpha Capital Reviews AI Summary

Traders consistently highlight Alpha Capital's tight spreads and fast execution, particularly on XAUUSD, with many noting that trading conditions are among the best in the prop industry. The balance-based drawdown model receives specific praise for accommodating swing traders, and the rules are widely described as clear and straightforward—"follow the rules and get paid" appears repeatedly. Customer support earns strong marks for responsiveness across live chat, Discord, and email, with...

Reviews1106

Sort by

F
Ferdi
ZASouth Africa

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$50K

Program

2 Steps

Reached Payout
Yes
Certificates
February 26th, 2025

Also read the 1-star Reviews on Trustpilot, and you will find no less thatn 6+ Traders that was banned for the same reason ??? ACG - Finally showed their true intentions. Banned me after failing KYC - VPN....server connected to multiple IP/country locations..... below - as posted on Trustpilot: ACG has hands down the most complaints about KYC issues... and I found out why.... Being a Trader with ACG for the last year, I have done 2 x KYC check at the beginning of the year (first to qualify for your free 5K account last December and the 2nd when I got my first funded account), and again when I did my Risk interview in September... Last month, whilst waiting for my new funded account, after successfully passing Phase 1 and 2, I found it strange to get another KYC check request. This would be the 4th one this year! After all - on my dashboard profile, my KYC was still green ticked and showed updated and good. Also, I have signed quite a few funded agreements without requiring another KYC?? A week after completing the KYC I received a mail informing me that both my accounts are disabled, my dashboard blocked, and I am banned from ACG. Talk about treating someone like a common scammer and criminal.... I reached out to ACG for clarification, thinking it had to be an error, but no luck. You would not listen to reason or even consider that Veriif might have had the Geolocation IP location wrong due to Dynamic ID, Carrier issues or Routing problems. So there is not much I can do about that, so I looked at the VPN rule that you have also banned so many other traders. My finding: Up until 3 months ago - the VPN rule did not exist. You can reach out to me and Ill send you the screenshots... The screenshot of 22 September shows that the VPN rule still had not been updated (Time-MAchine was used to access old website info) The new amendment was still not made at that time. But if I look on Trustpilot over that time, there will be traders that have already been banned, using this rule. I could find no notification send out to my email, or even posted on Discord informing traders of this new rule - one that will cause me to not only lose my accounts, but have me banned like a scammer?? Why not send rule updates and notifications out? Thats what companies do - they keep their employees up to date.. I will tell you why - This rule was slipped in quietly and you used it to get rid of many traders that paid good money for challenges. The above link, you will find a screenshot where I asked a member of ACG why they would not ensure to remind the trader to deactivate a VPN (if he is using one..) prior to KYC. After all, if you have your trader's best interest at heart - why not put a tick box before the KYC session? His answer - why would a tick box be inserted that helping them cheat and get away with it? I have been with you for 12 months, had multiple accounts and pau outs. Do you expect me to read through FAQ (Frequently asked Questions...) every day to see if there have been updates and new rules you thought out? You don't share crappy new Rule updates with existing traders, you simply make them, slip them in quietly and then wait for that moment you can ban a "scammer". I tried to reach out, but ACG did not want to assist or see reason. You banned me and closed 2 accounts. I asked you about refunds, but you just ignored me. I have previously been scammed my TFT and MFF.. You are now also on that list. You showed your true colors and intentions!! Do not reply with - when you bought the challenge you there was a tick box which states you are familiar with the FAQ..... You used this "new hidden rule" to you advantage - ask the other 60+ traders on Trustpilot...

Funding Period

6 months +

Payout Count

6

Number of Firms Funded With

3

Top Firm Aspect

They were better than TFT and MFF whom I was with before

Least Liked Aspect

They turned out to be as trusted as TFT and MFF...

4.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

4.0

Trading Conditions

Report

Reason

Unjustified Breach

Breach Reason

Summary

Documents From Reporter

Official Firm Reply

Alpha Capital Group prop firm logo
Verified Firm Profile

January 9th, 2025

Hi there

Unfortunately, a confirmed IP/KYC breach on the account has been detected. We take these matters seriously to ensure the integrity of our processes and compliance with our standards.

"Session accessed from multiple locations" in the context of Know Your Customer (KYC) refers to a situation where an account or trading session is logged into or accessed from different geographic locations or IP addresses within a short time frame.

Unfortunately, due to the identified risk labels associated with your account, we have made the decision to close the account and terminate any future services with you.

This decision was made to ensure compliance with our risk management policies and maintain the integrity of our operations.


Kind regards
Alpha Capital Group Uk
Reviewer profile
felipe
MXMexico

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$200K

Program

2 Steps

Reached Payout
Yes
Certificates
February 26th, 2025

im glad to share my more than ok and happy experience with Alpha capital group, did not have any issues with payout!! Experience is amoong the best in the industry ! Recomended 100% !!

Funding Period

1 month +

Payout Count

1

Number of Firms Funded With

2

Top Firm Aspect

experience and cero payout problems

Least Liked Aspect

all good

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Reviewer profile
Ezeani
NGNigeria

Reviews

Reviews

4.0

Trader’s Satisfaction

Account Size

$5K

Program

2 Steps

Reached Payout
No
Certificates
February 26th, 2025

Alpha Trading Capital is a great firm to trade with, my complain is the account size that isn't raw spread, the spread is much I think it's to make traders purchase the raw spread account that offers commissions, other than that, they are great.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

Their dashboard is very user friendly

Least Liked Aspect

The spread on the non raw spread account is unfriendly

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

3.0

Trading Conditions

S
Sam
GBUnited Kingdom

Reviews

Reviews

4.0

Trader’s Satisfaction

Account Size

$100K

Program

2 Steps

Reached Payout
Yes
Certificates
February 26th, 2025

Good experience since being funded with Alpha. Recieved credentials quickly, requested my payout and received it in 48 hours with my bonus aswell. Also customer support is good and quick

Funding Period

Less than 1 month

Payout Count

1

Number of Firms Funded With

1

Top Firm Aspect

Good customer care and friendly approach from them

Least Liked Aspect

Rule change from pro to swing account

4.0

User Friendliness

4.0

Payout Process

4.0

Customer Care

4.0

Trading Conditions

C
Cristian
ITItaly

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$100K

Program

1 Step

Reached Payout
Yes
Certificates
February 26th, 2025

Recommended Propfirm, fast and safe payouts, excellent trading conditions. the only negative note is the consistency rule. it is only present in the one-step challenges and in any case well explained. the support is excellent and kind even on the discord. intuitive and easy to use dashboard.

Funding Period

1 month +

Payout Count

1

Number of Firms Funded With

1

Top Firm Aspect

it's a good prop firm

Least Liked Aspect

ok

5.0

User Friendliness

4.0

Payout Process

4.0

Customer Care

5.0

Trading Conditions

Reviewer profile
edon
PHPhilippines

Reviews

Reviews

4.0

Trader’s Satisfaction

Account Size

$100K

Program

2 Steps

Reached Payout
Yes
Certificates
February 26th, 2025

I have passed and failed challenges with this firm. i avoid trading the news so i dont experience any crazy slippage which i havent. their dashboard is a great guide to monitor your account status especially for rules which i think is better than a lot of firms that have a lot so you'd thought you passed but apparently there is a broken rule somewhere. only not so nice experience with them is the time to process a payout and delay of payout as stated in their site.

Funding Period

1 month +

Payout Count

2

Number of Firms Funded With

1

Top Firm Aspect

rules

Least Liked Aspect

payout process

4.0

User Friendliness

2.0

Payout Process

4.0

Customer Care

5.0

Trading Conditions

Reviewer profile
Joseph
NGNigeria

Reviews

Reviews

4.0

Trader’s Satisfaction

Account Size

$5K

Program

2 Steps

Reached Payout
No
Certificates
February 26th, 2025

Alpha Capital Group is a propfirm I will always love to trade with. First the have one of the best trading conditions that is conducive for traders. The have no hidden rules to ensure you either fail the challenge or denied a payout. Their customer care is quite responsive. The only setback with Alpha Capital Group is that after passing phase1 you're going to wait for a week before you're given funded credentials.

Funding Period

Less than 1 month

Payout Count

0

Number of Firms Funded With

5

Top Firm Aspect

No hidden rules to ensure traders failure of the challenge or payout denial, They have good trading conditions.

Least Liked Aspect

On passing phase2 , traders wait for almost a week to receive funded account credentials

4.0

User Friendliness

2.0

Payout Process

4.0

Customer Care

3.0

Trading Conditions

S
Syahinsupian
MYMalaysia

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$5K

Program

2 Steps

Reached Payout
Yes
Certificates
February 26th, 2025

Dashboard was awesome, Broker they use nice, Spread very small, Payout was fast, The support was helpful. They give analysis on trading acc for learning trader’s mistake

Funding Period

3 months +

Payout Count

1

Number of Firms Funded With

1

Top Firm Aspect

Easy to trade and fast response system

Least Liked Aspect

The customer services is not very bad but still need to improve

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

A
Anonymous

5.0

Trader’s Satisfaction

Account Size

$200K

Program

2 Steps

Reached Payout
Yes
Certificates
February 26th, 2025

alpha capital is the best company I have met so far, 3 payments I have received always on time, and the conditions are clear, the truth is they are perfect.

Funding Period

3 months +

Payout Count

3

Number of Firms Funded With

1

Top Firm Aspect

Oui

Least Liked Aspect

Rien

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Reviewer profile
Victor
NGNigeria

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$5K

Program

2 Steps

Reached Payout
No
Certificates
February 26th, 2025

Alpha capital has the best support, they pulled off the greatest giveaway in prop firm history and survived the numerous questions on their discord, they have the best trading condition and their payout is swift, they just need to work on having direct crypto payment for people in Africa, I believe its also coming in their next update Overall they are one of the best firms out there

Funding Period

1 month +

Payout Count

0

Number of Firms Funded With

1

Top Firm Aspect

Their working support, and team People literally get answers to their questions immediately on the discord This reassures customers of trading with a good firm

Least Liked Aspect

They don't send risk assessment mail I believe. This will caution traders when they are overleveraging

4.0

User Friendliness

4.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

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    Alpha Capital Reviews: 4.4★ from 1,106 Verified Traders | Page 61 | Prop Firm Match