CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1106
total reviews
5
774
4
205
3
35
2
11
1
81
4.4
1106
4.4
1106
50% off on Direct accounts
4.4
1106
50% off on Direct accounts
Traders consistently highlight Alpha Capital's tight spreads and fast execution, particularly on XAUUSD, with many noting that trading conditions are among the best in the prop industry. The balance-based drawdown model receives specific praise for accommodating swing traders, and the rules are widely described as clear and straightforward—"follow the rules and get paid" appears repeatedly. Customer support earns strong marks for responsiveness across live chat, Discord, and email, with...
Reviews1106
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South AfricaReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
6 months +
6
3
They were better than TFT and MFF whom I was with before
They turned out to be as trusted as TFT and MFF...
4.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
4.0
Trading Conditions
Reason
Breach Reason
Summary
Documents From Reporter
January 9th, 2025
Hi there Unfortunately, a confirmed IP/KYC breach on the account has been detected. We take these matters seriously to ensure the integrity of our processes and compliance with our standards. "Session accessed from multiple locations" in the context of Know Your Customer (KYC) refers to a situation where an account or trading session is logged into or accessed from different geographic locations or IP addresses within a short time frame. Unfortunately, due to the identified risk labels associated with your account, we have made the decision to close the account and terminate any future services with you. This decision was made to ensure compliance with our risk management policies and maintain the integrity of our operations. Kind regards Alpha Capital Group Uk
MexicoReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
1 month +
1
2
experience and cero payout problems
all good
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NigeriaReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
Their dashboard is very user friendly
The spread on the non raw spread account is unfriendly
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
United KingdomReviews
4.0
Trader’s Satisfaction
$100K
2 Steps
Less than 1 month
1
1
Good customer care and friendly approach from them
Rule change from pro to swing account
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
ItalyReviews
5.0
Trader’s Satisfaction
$100K
1 Step
1 month +
1
1
it's a good prop firm
ok
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
PhilippinesReviews
4.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
2
1
rules
payout process
4.0
User Friendliness
2.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
NigeriaReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
0
5
No hidden rules to ensure traders failure of the challenge or payout denial, They have good trading conditions.
On passing phase2 , traders wait for almost a week to receive funded account credentials
4.0
User Friendliness
2.0
Payout Process
4.0
Customer Care
3.0
Trading Conditions
MalaysiaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
3 months +
1
1
Easy to trade and fast response system
The customer services is not very bad but still need to improve
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
5.0
Trader’s Satisfaction
$200K
2 Steps
3 months +
3
1
Oui
Rien
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NigeriaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
0
1
Their working support, and team People literally get answers to their questions immediately on the discord This reassures customers of trading with a good firm
They don't send risk assessment mail I believe. This will caution traders when they are overleveraging
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
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