CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1106
total reviews
5
774
4
205
3
35
2
11
1
81
4.4
1106
4.4
1106
50% off on Direct accounts
4.4
1106
50% off on Direct accounts
Traders consistently highlight Alpha Capital's tight spreads and fast execution, particularly on XAUUSD, with many noting that trading conditions are among the best in the prop industry. The balance-based drawdown model receives specific praise for accommodating swing traders, and the rules are widely described as clear and straightforward—"follow the rules and get paid" appears repeatedly. Customer support earns strong marks for responsiveness across live chat, Discord, and email, with...
Reviews1106
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United KingdomReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
1
5
Everything. Conditions Staff Community Fairness
Dashboard sometimes becomes buggy when a lot of users are accessing it.
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NigeriaReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
0
1
Zero commission service offer
Their customer support
3.0
User Friendliness
4.0
Payout Process
3.0
Customer Care
4.0
Trading Conditions
IndiaReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
Once they were my favourites firm
There trustpilot are filled with lot of payouts denials and almost every 7 out of 10 reviews are removed from the trustpilot as it occurs with me same.
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
Denied Amount
Reason
Denied Reason
GroupTrading/Account management.
Summary
Apologies they banned me from there dashboard so i am unable to login to download funded certificate,so i have posted proof of iam holding funded account from the credentials received from ACG. Description of denial: They have rejected my payout by accusing me doing of group trading/account management when i haven't done anything . When i asked them to provide the evidence from other user whos trades are matching with me and the along with the ip address they failed to do so,Hence its proved as they are clearly scamming audience hard earned money and they banned me from there server. When i moved to trustpilot they removed my post by saying i haven't have hold any account with ACG and its not authenticity , so i only left hope with PROP FIRM MATCH to look into it and make them accountability thanks.
Documents From Reporter
South AfricaReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
3 months +
1
3
I just like their website
They do not payout
3.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
3.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Gambling
Summary
Accused me of Gambling because i traded on a news day, I haven't even break their rules. I did hold the trade within the required time.
Documents From Reporter
IndonesiaReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
Always pay me out
Nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
AustraliaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
3 months +
4
5
Time to receive payout
payout request process
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
BrazilReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
6 months +
10+
10+
Payout always paid on time, clear rules.
News Trading rules.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndonesiaReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
6 months +
8
8
I like their trading rules, perfect for me as a swing trader. They use balance based drawdown, have 10% maximum drawdown, and their raw spread account is perfect.
The process of getting the funded account and contract is not as fast as expected, compared to the other prop firms.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
United KingdomReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
Less than 1 month
2
3
The trading rules are much better than other firms.
Nothing at the mean. I really like ACG
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Reviews
5.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
2
1
Trading conditions Customer Support
not having crypto assets for trading
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
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