CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1106
total reviews
5
774
4
205
3
35
2
11
1
81
4.4
1106
4.4
1106
50% off on Direct accounts
4.4
1106
50% off on Direct accounts
Traders consistently highlight Alpha Capital's tight spreads and fast execution, particularly on XAUUSD, with many noting that trading conditions are among the best in the prop industry. The balance-based drawdown model receives specific praise for accommodating swing traders, and the rules are widely described as clear and straightforward—"follow the rules and get paid" appears repeatedly. Customer support earns strong marks for responsiveness across live chat, Discord, and email, with...
Reviews1106
Sort by
ThailandReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
They did pay me on my frist payout
They rejected my second payout with the excuse that I didn't do
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Holding a trade over the weekened
Summary
basically, they accused me of holding a trade over the weekend, which I opened that trade on Monday Aug 19 and closed it on Friday Aug 23 that is still within a week. the picture that they attached in the email and also from my Ctrader's history also poved that I opened and closed the trade within the week and I didn't hold it over the weekend. I emailed them after that but they've never responded back to me again since then.
Documents From Reporter
ArgentinaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
Perfect
fast withdrawals
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndonesiaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
0
2
Faster
the website often crashes
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndiaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
0
5
Their support and payout processes
Site feel bit odd
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
SingaporeReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Less than 1 month
0
2
Transparency
None thus far.
3.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NepalReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
Spreads, execution, no Commission no slippage everything is best. Excellent customer support They are very helpful and polite.
Spreads, execution, no commissions, no slippage everything is best. Excellent customer support.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
United KingdomReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
Less than 1 month
1
1
They payout in a timely manner and no problem is too big or small for them to solve
I like to trade crypto so the fact they don’t offer it is a little disappointing but not the end of the world!
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
SingaporeReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
3 years +
7
1
ACG's website and discord professionalism, as well as their commission-free model, attracted me in the first place. But what made me stay as a loyal customer? 7 successful payouts!
If there is one thing I'd like to see, it'll be the option for daily payout requests!
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
EthiopiaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
1
2
consistent with what they tell you before you buy a challenge and after
Their minimum trading days
4.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
May 8th, 2024
Hello Degefu, Thank you for your feedback. Warm Regards, Alpha Capital Group
RomaniaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
1 year +
10+
3
Their support team is great
They used to have a bonus on the first payout, and now they give that bonus on the 4'th payout
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
200 Loyalty Points Welcome Bonus.
Sign up free to claim points, unlock rewards, save favorite firms, and start earning more through reviews and platform activity.