CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1107
total reviews
5
775
4
205
3
35
2
11
1
81
4.4
1107
4.4
1107
50% off on Direct accounts
4.4
1107
50% off on Direct accounts
Traders consistently highlight Alpha Capital's reliable payout processing, with many reporting successful withdrawals within the stated timeframe and noting the firm has honored commitments over extended periods—some users mention trading with ACG for 2-3 years with multiple payouts received. The trading conditions earn frequent praise, particularly tight spreads on instruments like XAUUSD, smooth execution with minimal slippage, and the balance-based drawdown structure that traders find...
Reviews1107
Sort by
5.0
Trader’s Satisfaction
$5K
2 Steps
3 months +
0
1
for customer service, they are very friendly and respond quickly to responses from clients
To be honest, there is a lot that I like about the Alpha Capital Group, but there is one thing that I still don't like, namely the Martiangel rule, even though I know it's for traders to be disciplined, but for me it's quite hard, even though I've never violated the rule, that's all.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndonesiaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
1 year +
0
1
It is well accredited, and easy to understand
So far I have followed nothing wrong, everything is good and smooth.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
KenyaReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
No manipulation
Dashboard
3.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
2.0
Trading Conditions
BrazilReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
2
3
reviews with a good price, and the support is also very good, payments on time
high spread, slightly steep rates and some bugs on the site
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PolandReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
UkraineReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
Trading conditions and dashboard with advanced insights
Nothing. Everything is great!
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PakistanReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
6 months +
7
1
Quick support system
Nothing
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NigeriaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
0
1
This firm is arguably one of the best out there. There transparency and webinars speaks a lot on how they operate. The best for me is the server ACG markets. It’s impressive.
The website interface is clearly confusing atimes. It takes time to adapt to it.
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
United KingdomReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
N/A
0
ONE THING I LOVEEEE ABOUT ACG is that ACG is the only prop firm to put events on, you guys have a literal personality, and you guys are professional but don’t take yourselves to seriously. You have a regulated broker too so that’s solid. You still have MT5 which other prop firms don’t… amazing
Only thing you could improve is one step challenges with higher profit targets 👩🍳👍🔥👍🔥👍🔥
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
SpainReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
New rules and false accusation of third-party management
Summary
Rejection number 1: Suddenly, from one day to the next, Alpha Capital changed their rules, they went from 3 minimum trading days to 5, so my payment was rejected (they didn't send any email notifying me) Rejection number 2: I met the 5 minimum trading days, but again Alpha Capital added a new rule, saying that trades of 0.01 no longer counted as a trading day. Rejection number 3: After rejecting the 2 previous payments for not allowing trades of 0.01, I had to open more risky operations, with high volume and my account was burned. I bought new challenges again in Alpha and after many attempts I got a new funded account again, I made a profit again and this time I did get 5 days of trading with the same volume. I thought I would get my payment this time, but... suddenly Alpha sends me an email saying that they must do an interview with me (for which I had to make an appointment that took 3 weeks), when I finally do the interview they tell me that I will have my payment in 48 hours. Days went by and I did not receive my payment, but I did receive an email from Alpha saying that they rejected my payment because according to them someone else helped me answer the questions in the interview, something totally false and made up, I was the only person in the room and no one else but me used my account. In short, many months of work and money lost in this company that without a doubt is a scam (I have attached screenshots of all my emails with alpha as proof)
Documents From Reporter
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