Reviews & Rankings
News & Insights
Tools & Resources
Programs & Rewards
Reviews & Rankings
News & Insights
Tools & Resources
Programs & Rewards
CEO
Country
Dubai (UAE)
Trustpilot
Date Created
Years in Operation
4.3
57
total reviews
5
32
4
19
3
1
2
2
1
3
4.3
57
15% off on all accounts except Instant Funding Pro accounts
4.3
57
15% off on all accounts except Instant Funding Pro accounts
Reviews57
Sort by
PhilippinesReviews
4.0
Trader’s Satisfaction
$0
1 Step
I take Advantage on Anniversary discount to try this frim, yet it didnt disapoint me, the spread, Very fast Execution is simple amazing. Trading with this firm wasnt so bast.
N/A
0
Tigh spread
Dashboard lacks of information
3.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
July 31st, 2025
Hello Dhenward, Thank you for taking the time to share your experience! We’re glad to hear you took advantage of the anniversary discount and that City Traders Imperium has met your expectations. It's great to know you're enjoying the tight spreads and fast execution — we're committed to providing a seamless trading environment. We appreciate your support and look forward to seeing your continued success with us. Kind regards, City Traders Imperium Support Team
VietnamReviews
2.0
Trader’s Satisfaction
$100K
2 Steps
really bad firm for trading cryptos over long term. unclear information on their FAQs, saying they have swap free account but only available to some countries. wow, other firms when they say swap free then it will be certainly swap free no matter where you from. requested for a refund due to this misinformation and got rejected. and what's worst, suddenly, they changed their management and made so much changes in their rules to the point that it made them a completely different model.
N/A
0
nothing
terrible services/supports unfair changes in trading rules
4.0
User Friendliness
3.0
Payout Process
3.0
Customer Care
1.0
Trading Conditions
July 31st, 2025
Dear Anh, Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would like to provide some clarity on the concerns raised. Our FAQs are clear and straightforward, and we do have a dedicated article specifically about Swap-Free accounts, which outlines all eligibility requirements. While it is true that our Swap-Free offering is currently limited to traders from particular religious beliefs, we understand the value it brings and are actively working on expanding this feature to more traders in the near future. Regarding your refund request, please note that we do not reject any refunds without valid cause. As per our Refund Policy, we are unable to process refunds if any trades have already been executed on the account. Additionally, we have a 7-day refund window, and unfortunately, we are unable to accommodate refund requests once this period has passed. You can review our full refund policy here for further details: https://citytradersimperium.com/fee-refund-policy/ We understand changes in our platform and offerings can be challenging, and we genuinely appreciate your feedback as it helps us improve. If you have any further questions or concerns, our support team remains available to assist you. Kind regards, City Traders Imperium Support Team
United KingdomReviews
4.0
Trader’s Satisfaction
$2K
1 Step
Excellent firm. They have a really great support team over email but still takes a little bit longer on the website. The integration with mt5 is smooth for optimal trades.
Less than 1 month
0
1
Support and mt5 integration
Support on website response time
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
July 27th, 2025
Hello Nayil, Thank you for your feedback and for highlighting both the positives and areas we can improve. We’re glad to hear you’re enjoying your experience with our support team via email and that the MT5 integration has been smooth for your trading. We appreciate your note regarding the website response time and will continue working to improve every aspect of our service. Thank you for choosing City Traders Imperium. Kind regards, City Traders Imperium Support Team
BangladeshReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
Working with Daniel changed everything for me. He didn’t just teach me how to trade — he taught me how to become a trader. I finally learned how to manage my emotions, break the cycle of inconsistency, and develop the mindset needed for long-term success. Daniel’s coaching gave me the foundation I’d been missing. It was a big turning point for me after struggling for 15 years! Together we turned things around within a year. His focus on self-development, discipline, and emotional control is what transformed my entire approach and finally made me a...
N/A
0
good
good
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 21st, 2025
Hello Nahinul, Thank you so much for your powerful and heartfelt review! We're truly honored to hear how working with Daniel made such a meaningful difference in your trading journey. It’s inspiring to know that after 15 years of challenges, you’ve found consistency, emotional control, and long-term success — and even reached funded trader status! Daniel’s approach has always been about more than just strategy — it’s about mindset, discipline, and self-mastery. We’re proud to have been a part of your turning point and look forward to seeing your continued growth. Wishing you continued success on your journey! Kind regards, City Traders Imperium Support Team
IndonesiaReviews
5.0
Trader’s Satisfaction
$2K
1 Step
Great firm with great support, really helped me with details and make sure me as traders understand with the rules, trading conditions is great too they give a warning before you get your funded account if you made mistake in challenge phase unlike other prop firm that instantly terminated your account.
Less than 1 month
0
2
Support was great
About ssh restrictions, for citizen of a country that have many websites block by government, I really depends on ssh/vpn
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
July 13th, 2025
Hello Refky, Thank you for your wonderful feedback! We’re so pleased to hear that you’ve had a positive experience with our support team and that you found our guidance clear and helpful. Making sure traders fully understand the rules and trading conditions is very important to us — and we're glad it made a difference for you. We also appreciate your recognition of our fair approach during the challenge phase. Supporting traders and giving them the opportunity to learn and grow is what we’re all about. Thanks again for being part of the CTI community — we’re excited to see your journey continue! Kind regards, City Traders Imperium Support Team
South AfricaReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
I passed a $100k 2-step account with CTI. After passing the challenge, they informed me that I will need to take videos of my trading activity showing 5 trades. I only trade once per day, which means that I had to take 5 separate videos after passing the challenge. After submitting the videos, I got banned for alleged reverse trading - This is false. When querying this with them, the informed me that their system "flagged me", but when I asked for evidence they couldn't provide it. During the video recordings that I made for them, post passing the c...
N/A
0
Good ratings and that it has been in the business for a decent amount of time.
3.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
3.0
Trading Conditions
Reason
Breach Reason
Reverse hedging
Summary
Falsely accused of using reverse hedging which is against the trading rules.
Documents From Reporter
July 8th, 2025
Hello Nicolaas, Thank you for your feedback, and we’re sorry to hear about your experience. We understand how frustrating this must have been, especially after the effort you put into passing the challenge and submitting your trading videos. We apologize for any confusion caused during the review process and the delays in communication. Please know that your case is being taken seriously. If you haven’t received a final update, kindly resend your account details to support@citytradersimperium.com, and we’ll ensure it’s escalated to our senior team. We’re committed to fairness and transparency, and we truly appreciate your patience. Kind regards, City Traders Imperium Support Team
GhanaReviews
5.0
Trader’s Satisfaction
$0
1 Step
’ve been trading with CTI (City Traders Imperium) for a few months now, and honestly, it’s been a great experience. The trading conditions are solid—low spreads, fast execution, and I haven’t had any major issues with slippage, even during volatile sessions. One thing I really like is the flexibility they offer. You can use your own trading style without being micromanaged, and the drawdown rules are actually reasonable compared to other prop firms I’ve tried. What really stands out though is their customer service. Anytime I’ve had a question or n...
Less than 1 month
0
10+
Clear rules
nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 7th, 2025
Hello Desmond, Thank you so much for your thoughtful and detailed review! We’re truly glad to hear that you’ve had a great experience trading with City Traders Imperium. It’s wonderful to know you value our trading conditions, the flexibility of our model, and the fairness of our rules — we believe traders should be empowered, not restricted. We’re especially happy to hear that our support team made a positive impression. Providing responsive, personalized support is something we take pride in, so it means a lot to know that’s been your experience. Thank you for being part of the CTI community and for recommending us to other serious traders — your trust and feedback mean everything to us. Kind regards, City Traders Imperium Support Team
United StatesReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
This is the best firm to trade with because you have the ability to trade the way you want with zero restrictions the only thing that will stop is your self they have a top of the line prop firm
Less than 1 month
0
5
that there are no rules of time of trades and you can trade news
if i must pick the leverage
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 19th, 2024
Hi Nicholas, Wow! It's fantastic to know that our services met or exceeded your expectations. We aim to consistently provide high-quality services, and your feedback is a great motivator for our team. Thank you for choosing us, and we can't wait to continue delivering exceptional experiences for you. Kind regards, City Traders Imperium Support Team
UgandaReviews
5.0
Trader’s Satisfaction
$5K
1 Step
I've had an amazing experience with City Trader Imperium (CTI) Prop Firm! Their platform is user-friendly, and the support team is top-notch. The funding options and trading conditions are competitive, and they've helped me take my trading to the next level. Highly recommend CTI to any serious trader looking for a reliable prop firm
N/A
0
Spreads and dashboard
Commission is so high
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
June 15th, 2025
Hello The, Thank you for your amazing review! We’re delighted to hear that you’ve had such a positive experience with City Traders Imperium. It’s great to know you find our platform user-friendly and our support team top-notch. We’re also happy that our funding options and trading conditions are helping you elevate your trading. Your recommendation means a lot to us – thank you for being part of the CTI community! Kind regards, City Traders Imperium Support Team
IndiaReviews
4.0
Trader’s Satisfaction
$25K
2 Steps
Previously I have some horrible experience with city trader imperium like meta trader was stop sometimes huge slippage but now I don't have any issues with them overall good experience
N/A
0
Overall everything is good
Trading condition can be more better
5.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
2.0
Trading Conditions
May 26th, 2025
Hello Sourav, Thank you for your honest feedback. We’re sorry to hear about your previous challenges and truly appreciate your patience and understanding. It’s great to know that your recent experience has been smooth and positive. We are always working to improve and provide the best possible trading environment for our traders. Wishing you continued success with CTI. Kind regards City Traders Imperium Support Team
