Buy
4015
country-flag

Dubai (UAE)

CEO

Oliver Newland

Trustpilot

n/a

Date Created

Apr 2021

Years in Operation

5

4.1

181

total reviews

5

120

4

24

3

3

2

4

1

30

Ends: Oct 19
Finotive Funding

4.1

181

New Offer
50% OFF
+ Free Account
Ends: Oct 19

50% off + 5% profit split + free account of the same size upon reaching payout on all challenges (applicable to non-reduced payouts only)

OverviewChallenges
32
Reviews
181
Offers
2
Announcements
37
Payouts
New
Discussions
0

Finotive Funding Reviews

AI Summary
Mixed

Finotive Funding Reviews AI Summary

Traders consistently praise Finotive's transparent dashboard, which displays real-time metrics and rule compliance, helping users track progress without hidden surprises. The static drawdown on instant accounts, clear rules with a strike system instead of immediate breaches, and fast payout approvals (often instant for first withdrawals) earn frequent mentions. Many note competitive spreads, smooth execution, and responsive customer support that resolves issues professionally. The absence of...

Reviews181

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Reviewer profile
Christopher
DEGermany

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$100K

Program

2 Steps

Reached Payout
No
Certificates
July 24th, 2026

I traded some time with them. Also had an risk interview. i started the new Finotive pro Challenge, earned a salary and traded my account for 1 month, before my account go instantly banned and payout reduced to 10% without any wrongdoings or breach of rules. They basically said me risking 1% per trade idea are "substantial losses" which can not be recovered by 2:1 risk reward ratio (because thats gambling). Context: i only risk 1% per trade, have sometimes several days pause in between because i only take very good setups. When i had a sequence of losing trades over some days, i then had 2 days where i achieved a 2:1 risk to reward. So i made 2000 on 2 days. But these days were not instantly after the losing trades, they came some DAYS later. Still they claim i was loss / recovery chasing and basically gambling. Like what? basically 90% of literature teach to take 2:1 risk to reward and risk 1% Also i checked the dashboard regurlary and there were no flags shown so my overall trading style adhered to the rules all the time. I never received a warning, flag or anything else. Despite no warnings and i also mentioned my risk to reward in the previous risk interview, where they said nothing about this being not allowed, i got my payout reduced to 10% and my account instanlty taken away. If they deem anything wrong in my trading they should let me know before and a chance to improve

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

Nothing very bad experience

Least Liked Aspect

FInotive pay + customer service ( risk team doesnt respond)

3.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

3.0

Trading Conditions

Report

Reason

Unjustified Breach

Breach Reason

toxic and unhedgeable

Summary

They said i did following which makes no sense and is not true. They also denied my payout Section 7.1(i) – Reactionary Re-entry, concerning repeated or immediate re-entry following realised losses where the subsequent activity forms part of a recovery-driven trading sequence. Section 7.1(c) – Overall Trading Strategy and Execution Profile, where the activity, when assessed as a whole, does not demonstrate sufficiently independent and consistently repeatable execution. Section 7.2 – General Prohibited and Restricted Conduct, concerning gambling-style recovery characteristics or an execution profile otherwise unsuitable for the programme. Section 7.24 – Enforcement, Retrospective Review and Manual Review Outcomes, under which Finotive Funding may adjust Reward Payments following the outcome of a Risk Review. Please allow me to clarify the following points with additional context: 1. Risk Management & Position Sizing My trading follows a strict 2:1 Risk-to-Reward ratio (sometimes adjusted to 1:1 or even 3:1 depending on market conditions). All trades are based on 5-minute and 15-minute charts. Due to the specific stop-loss placement required by my setups and leverage limitations, I used the maximum allowable lot sizes often while still respecting my 1% risk rule. Higher lot sizes would have been necessary for my original stop-loss distance, but were not possible. This was disciplined risk management, not excessive risk-taking. 2. Trading Frequency & Strategy Consistency (Section 7.1(c)) I do not trade frequently or irregularly. I often take multiple days of pause while waiting for high-quality setups. My approach is patient and selective — I wait for good setups and then execute with a usual 2:1 RR, adjusted to the current market situation. This is a consistent and repeatable execution framework. 3. Re-entries & Trade Separation • Re-entries only occurred when new additional criteria were fully met. • The mentioned re-entry had a 3-hour gap and was based on a completely new trade idea. • In Example 2, the second trade was on a different symbol (different trade idea) with reduced risk (under 1% risk taken). The XAUUSD loss in Example 2 was only 1% risk — a completely normal trade, not a “significant loss” that should trigger any restrictions. 4. No Gambling-Style Behaviour (Section 7.2) A 2:1 Risk-to-Reward ratio is one of the most widely taught and professional risk management strategies in trading literature. It is not gambling. I consistently risk only 1% per trade and have very few trades overall. I do not understand how this can be classified as “gambling-style recovery” or “unsustainable for the programme.” 5. Recovery Sequence (Example 3) The classification of my winning trades on 01.07 and 07.07 as part of a “recovery sequence” does not make sense. A 2:1 RR approach was explicitly discussed and accepted during my Risk Interview some months ago with no concerns raised. Additionally, the lot size on the 01 July trade was slightly reduced compared to previous trades. Further Important Information • I have never received any warning about my trading conduct. • The dashboard showed no flags or violations at any time, despite regular checks. • I only received the funded account one month ago. While the evaluation stage showed nothing wrong Additional Concerns: I find it highly unprofessional and unfair that there is no clear guideline in your FAQs or rules stating that the described behaviour is prohibited, nor any specific trading instructions on how traders should behave in such situations. Despite this lack of transparency, I was immediately suspended without any prior warning and all profits were heavily reduced. I was not given any opportunity to adjust my trading or submit an appeal to improve. This is not what a prop firm is supposed to be. If you see that my trading is any kind wrong i should be given a warning a chance to improve.

Documents From Reporter

Official Firm Reply

Verified Firm Profile

July 28th, 2026

Dear Christopher, 

Thank you for taking the time to share your feedback.
We appreciate that this situation was frustrating, and we understand why you would be disappointed with the outcome.

For clarity, account reviews are not based solely on the percentage risk used per trade, nor on a trader using a 2:1 risk-to-reward ratio. Both approaches can be entirely acceptable within our programs. Risk reviews assess the overall trading behaviour, patterns, consistency, risk management approach, and compliance with the applicable Terms & Conditions and account rules.

As we are unable to discuss specific account details publicly, we cannot comment on the particulars of your case in a Trustpilot review. However, decisions relating to account restrictions, payout adjustments, or account termination are only made following a detailed review by our Risk Team.

Regarding dashboard metrics, it is important to note that the dashboard provides helpful indicators and statistics, but not every review criterion is displayed as a warning or flag within the platform. The absence of a dashboard alert should not be interpreted as confirmation that all trading activity will automatically pass a future risk assessment.

We also appreciate your feedback regarding communication and trader guidance. We are continually reviewing our processes to ensure traders receive as much clarity as possible regarding account expectations and risk management standards.

If you have specific questions regarding the previous decision, please reply to the email you have received. The team will be happy to assist you!

Best regards, 
The Finotive Team
J
Jan
NLNetherlands, Kingdom of the

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$100K

Program

Instant

Reached Payout
No
Certificates
July 23rd, 2026

FINOTIVE admits in writing: no rule broken. Payout cut from 70% to 10% anyway. This review is based entirely on Finotive's own written statements to me — their Risk Review letter of 10 July 2026 and their written rejection of my appeal. Every quote below is verbatim from those two documents. I traded an «Instant Funding Lite» account: 5 trades on XAUUSD, all profitable (+$3,496.40 by their own accounting), fixed 0.40-lot size, defined stop-loss and take-profit on the trades (approx. 15 points, per their own letter) — fully within their published rules. On 10 July, the same day my final trade closed, their Risk Team reduced my payout to 10% and permanently closed my account. Their letter cited no specific trading rule I had broken — only general clauses. I appealed within their 48-hour window, pointing out that no rule in their Terms covered my trading. Their written answer did not dispute this. It confirmed it: their determination «was not made on the basis of those individual provisions» Read that again — the firm states, in writing, that payout reduction to 10% is NOT based on any specific rule in its own Terms. What was it based on instead? What their appeal response calls a «holistic assessment»: that my 5 profitable trades «did not provide sufficient evidence of a broader, consistently repeatable trading methodology». This requirement exists nowhere in their Terms. There is no minimum trade count for a payout. There is no rule against winning your trades. It is a standard applied after the fact — one no trader can check, follow, or even know about before trading, because it is not written anywhere. And the real reason appears in both letters: their external liquidity provider classified my trading flow as «unhedgeable». That is industry language for one thing only — flow that consistently wins against the counterparty taking the other side. Notice the contradiction: my trading is simultaneously too consistently profitable for their liquidity partner, and not «consistently repeatable» enough to be paid. Both cannot be true. One of them is the reason; the other is the justification. Two more facts: neither letter cites any strike, warning, or dashboard notification on my account — none existed. And my account access was revoked before their own 48-hour appeal deadline had expired, so I could not even export my records. My takeaway for other traders: at this firm, following every written rule does not determine whether you get paid. Whether your profits are convenient for their liquidity provider does. I hold both letters and the complete correspondence documenting every statement in this review.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

In the beginning, I liked the Instant Funding Lite account. Once they started reducing payouts to 10%, this changed.

Least Liked Aspect

Compliance with the written rules doesn't protect your payout. Mine was cut to 10% after five profitable, rule-compliant trades; their appeal response confirms in writing the decision «was not made on the basis of those individual provisions» of the Terms. The stated reason in their own letters: their liquidity provider classified my flow as «unhedgeable» — too consistently profitable. The published rules are not what decides whether you get paid.

1.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

1.0

Trading Conditions

Report

Denied Amount

$2,090

Reason

Payout Denial

Denied Reason

«Exceptionally limited and concentrated execution profile» — no specific rule violation cited

Summary

«Instant Funding Lite» 100k account (Number: 80090564), trading XAUUSD. Payout cycle: 5 closed trades, all profitable, $3,484 total. At the 70% split, $2,439 was due; on 10 July 2026 Finotive reduced the payout to 10% ($348) and permanently terminated the account — denied difference: $2,090. Their letter cites no specific rule violation, only general clauses. No strike or warning ever existed. I appealed within their 48-hour window; their written rejection confirms verbatim that the decision «was not made on the basis of those individual provisions» — instead invoking a «holistic assessment» and a «consistently repeatable trading methodology» standard found nowhere in their Terms. Both letters state the actual reason: their liquidity provider classified my flow as «unhedgeable» — too consistently profitable. My account access was revoked before the appeal window expired. Full correspondence attached.

Documents From Reporter

Official Firm Reply

Verified Firm Profile

July 25th, 2026

Dear Jan, 

Thank you for taking the time to share your experience.

We understand your frustration and appreciate the detailed feedback you have provided.

While we cannot discuss the specifics of an individual account review publicly, we would like to clarify that Risk Team assessments are not solely based on whether a specific trading rule has been breached. Reviews consider a range of factors relating to overall trading behaviour, risk management, consistency, and the broader requirements of our programs.

That said, we take concerns such as yours seriously. We would welcome the opportunity to review your case once again to ensure that all relevant information has been considered and that the outcome has been assessed appropriately.

Please contact us directly at support@finotivefunding.com with your account details and a reference to this review. We will arrange for the matter to be escalated for a fresh review by the relevant team.

We value all trader feedback and remain committed to maintaining a fair, transparent, and professional review process for every client.

The Finotive Team
Reviewer profile
Irwan
NLNetherlands, Kingdom of the

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$100K

Program

Instant

Reached Payout
Yes
Certificates
July 21st, 2026

I was running 2x 100k instant lite since February. With the first payout I had to do a video confirmation and elevated KYC. In total I had 9 payouts on the 2 accounts. This week they decided to close my account with no real good reason. I was risking max 0.6% and my total drawdown was around 1.2%. With a few payouts they asked to do elevated KYC again and again. If you get to profitable they just kick you out and close everything. Below the email with risk issues with no real explanation. As stated before I did very low risk trades well within the limit of 1.5%. This the email they sent. "Dear Irwan, Following a comprehensive review of your account and trading activity, Finotive Funding has concluded its Risk Review. During this review, your trading flow was assessed by our liquidity provider as toxic and unhedgeable. As a result, our liquidity provider has determined that it is unable to continue accepting or managing the risk associated with your trading activity. This determination is based on the liquidity provider's independent risk assessment and is not a discretionary decision made solely by Finotive Funding. As our simulated risk management framework relies on maintaining relationships with liquidity providers that are willing to warehouse or hedge trading flow, we are unable to continue providing our Services where trading activity has been classified as unhedgeable. In accordance with our Terms and Conditions: Section 3.2 – Refusal and Restrictions provides that Finotive Funding may refuse, restrict, suspend, or terminate access to the Services where it considers this necessary for risk, compliance, platform integrity, or business reasons. Section 18.2 – Termination further provides that Finotive Funding may terminate a Trader's access where it reasonably determines that continuation presents a material risk. After considering the findings of the review, we have determined that we are no longer able to offer our Services to you, and your account has therefore been permanently closed. Any Reward Payment that has already been approved remains unaffected and will be processed in accordance with our normal procedures. However, no further participation in the Finotive Funding programme will be permitted. We appreciate the time you have spent trading with Finotive Funding and thank you for your understanding. Kind regards, Finotive Risk Team"

Funding Period

3 months +

Payout Count

9

Number of Firms Funded With

5

Top Firm Aspect

Nothing

Least Liked Aspect

Closed my accounts in profit with no real reason.

4.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

1.0

Trading Conditions

Official Firm Reply

Verified Firm Profile

July 22nd, 2026

Dear Irwan,

Thank you for taking the time to share your experience.

We understand that receiving the outcome of a Risk Review can be disappointing, particularly after an extended period of participation and multiple successful payouts.

However, we would like to clarify that account reviews are not based solely on profitability, payout history, drawdown levels, or whether a trader has generated profits. Many traders successfully receive payouts over extended periods, and profitability alone is not grounds for account closure.

As outlined in the communication you have published, the review related to the broader risk assessment framework under which our services operate. Such reviews may involve factors that extend beyond individual account metrics, including considerations relating to risk management, compliance requirements, and the operational parameters of the programme.

We also note that your previously approved payouts remained unaffected and were processed in accordance with our standard procedures.

While we respect that you disagree with the outcome, we believe it is important to clarify that the decision was not based simply on the fact that your account was profitable or because you had successfully received payouts.

As account-specific matters often involve information that cannot be fully discussed in a public forum, we would welcome the opportunity to review your concerns further.

We will be reaching out to you directly to better understand your experience and discuss the matter in more detail. Alternatively, you are welcome to contact our team at support@finotivefunding.com, and we will be happy to conduct a further review of your case.

We appreciate your feedback and wish you all the best in your future trading activities.

Best regards,
The Finotive Team
Reviewer profile
Boomin
UGUganda

Reviews

Reviews

4.0

Trader’s Satisfaction

Account Size

$2.5K

Program

2 Steps

Reached Payout
Yes
Certificates
July 17th, 2026

Im really glad that im making this amount from an account size like this,best of luck these guys realy have a good payment system, and also im really glad that this is my first propfirm

Funding Period

Less than 1 month

Payout Count

2

Number of Firms Funded With

1

Top Firm Aspect

Payout system

Least Liked Aspect

Condition strikes

4.0

User Friendliness

5.0

Payout Process

4.0

Customer Care

4.0

Trading Conditions

Official Firm Reply

Verified Firm Profile

July 19th, 2026

Dear Boomin,

It's wonderful to hear that your first prop firm experience has been such a positive one.

We're especially pleased that you've been able to achieve results that you're proud of and that the payout process has met your expectations. Building confidence as a trader is an important part of the journey, and it's rewarding to know that Finotive has been a part of that experience for you.

Thank you for sharing your feedback and for placing your trust in us. We wish you continued growth, success, and many more milestones ahead in your trading career.

Best regards, 
The Finotive Team
A
Abbas
IQIraq

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$2.5K

Program

Instant

Reached Payout
No
Certificates
July 16th, 2026

It's a good company with clear terms and conditions in the control panel, and it has a proven track record of paying profits. However, I hope you will remove the Martingale rule as it restricts traders. Support is good.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

What I liked most was that all the terms and conditions were detailed in the control panel, as well as the warnings before any of the conditions were violated.

Least Liked Aspect

I didn't like the Martingale rule

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Official Firm Reply

Verified Firm Profile

July 17th, 2026

Dear Abbas, 

We're grateful for your balanced and constructive feedback.

It's great to hear that you've found our rules and account metrics easy to follow through the dashboard, and that our payout track record and support team have contributed positively to your experience.

We also appreciate your comments regarding the Martingale rule. We understand that traders can have different views on risk management frameworks depending on their trading style and strategy. Feedback like yours is valuable, as it helps us better understand the perspectives of our trading community while we continue to refine and improve the overall trader experience.

Thank you for sharing your thoughts and for being part of the Finotive community. We wish you continued success in your trading journey.

Best regards, 
The Finotive Team
M
Martins
NGNigeria

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$2.5K

Program

2 Steps

Reached Payout
No
Certificates
July 15th, 2026

dashboard is superb, finotivepay is a game changer I like the fact i can quickly move funds around finotive products. and kudos to customer support for always being right on point. Absolutely a 6/5.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

Finotive pay.

Least Liked Aspect

Evaluation price.

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Official Firm Reply

Verified Firm Profile

July 17th, 2026

Dear Martins, 

Hearing feedback like this puts a smile on our faces.

We're delighted that you're enjoying the dashboard experience and finding Finotive Pay a valuable addition to your trading journey. Creating a seamless ecosystem where traders can efficiently manage and move funds across Finotive products has been one of our key goals.

It's equally rewarding to hear your kind words about our customer support team. Providing timely, accurate, and helpful assistance is something they take great pride in every day.

Thank you for the fantastic review and for your generous "6/5" rating. We truly appreciate your support and look forward to continuing to exceed your expectations.

Best regards, 
The Finotive Team
H
HAIDER
IQIraq

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$5K

Program

Instant

Reached Payout
Yes
Certificates
July 11th, 2026

Finotive is the best propfirm i trade with him and every thing is good payment and payout and trade is very good and i trade countinuig with finotive

Funding Period

3 months +

Payout Count

1

Number of Firms Funded With

1

Top Firm Aspect

the trust

Least Liked Aspect

the support live is very good

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Official Firm Reply

Verified Firm Profile

July 13th, 2026

Dear Haider, 

It's wonderful to hear that you've had such a positive experience with Finotive.

We're delighted that you've been satisfied with the trading environment, payout process, and overall service. The fact that you continue to trade with us is something we truly value, and we're grateful for the trust you've placed in our team.

Thank you for your support, and we wish you continued success in your trading journey.

Best regards, 
The Finotive Team
R
RUBES
ITItaly

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$50K

Program

2 Steps

Reached Payout
No
Certificates
July 8th, 2026

I want to share my factual experience regarding Finotive's execution quality and liquidity depth during the daily rollover to help other traders make informed decisions. On my 50k Challenge, I had a Sell position on EURUSD. At exactly 5:00 PM EST (rollover), the spread widened by over 20 pips. As a result, my stop loss was triggered with massive negative slippage, closing a heavily profitable trade at a loss. To provide context, I had the exact same setup running simultaneously on other accounts with different reputable prop firms/brokers. On all those other platforms, the spread remained stable, the trade stayed open, and it successfully hit my Take Profit shortly after. When I contacted Finotive support with chart evidence, they provided a $70 goodwill refund (which I acknowledge). However, they officially stated that upon review, there were no pricing errors or anomalies. They confirmed that a 20-pip spread on EURUSD is the actual pricing received from their Liquidity Providers at that time, and that "comparing executions across different providers does not necessarily indicate that one execution is incorrect". While I understand rollover mechanics, the fact that their official LP feeds produce a 20+ pip spread on the most liquid currency pair in the world—while competitors do not—is something every trader should be aware of. If you trade here, be extremely careful holding any position through 5:00 PM EST, as your stop losses are exposed to extreme spread widening.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

I only have experience in the challenge phase

Least Liked Aspect

Customer support's attitude. A data feed issue can happen, but trying to justify a 20-pip spread on EURUSD by grasping at straws and passing it off as a "market condition" demonstrates a serious lack of intellectual honesty and transparency towards those who pay for their challenges.

3.0

User Friendliness

3.0

Payout Process

1.0

Customer Care

1.0

Trading Conditions

Official Firm Reply

Verified Firm Profile

July 13th, 2026

Dear Rubes, 

Thank you for such a detailed and measured account — we know how disappointing it is to watch a profitable position close at a loss, particularly on a setup that worked on other platforms.

When you brought this to our team with your charts, we reviewed it in full and applied the goodwill adjustment you kindly acknowledged. That review confirmed the spread reflected the pricing our liquidity providers quoted at that moment rather than a system error — and you're right that this is exactly the kind of thing traders deserve to understand up front.

The 5:00 PM EST rollover is one of the lowest-liquidity windows of the trading day, and spreads from underlying providers can widen sharply and unevenly across firms at the same instant. That's why comparisons, while entirely reasonable to make, don't always reflect identical conditions — and it's also why holding exposure through rollover carries real risk that we'd always encourage caution around.

We genuinely value feedback like yours; it helps us sharpen how we communicate execution conditions. If you'd like us to take another look or walk through anything further, our team is here and happy to help.

Best regards, 
The Finotive Team
Reviewer profile
Nor
MYMalaysia

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$10K

Program

2 Steps

Reached Payout
No
Certificates
July 3rd, 2026

An amazing trading experience here! The evaluation process at the Finotive Funding prop firm is very fair, and their customer support is highly responsive in helping resolve any issues.

Funding Period

Less than 1 month

Payout Count

0

Number of Firms Funded With

1

Top Firm Aspect

"Excellent prop firm! Straightforward rules, tight spreads, and reliable payouts. The customer support is top-notch and always helpful."

Least Liked Aspect

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Official Firm Reply

Verified Firm Profile

July 7th, 2026

Dear Nor, 

It's wonderful to hear that you've enjoyed both the evaluation process and the support you've received along the way.

We believe that challenges should be achievable, transparent, and supported by a team that is available when traders need assistance. We're delighted that this has been reflected in your experience.

We appreciate you taking the time to share your thoughts and wish you continued success.

Best regards, 
The Finotive Team
Reviewer profile
Tam
GBUnited Kingdom

Reviews

Reviews

2.0

Trader’s Satisfaction

Account Size

$200K

Program

2 Steps

Reached Payout
No
Certificates
July 3rd, 2026

Compliant trader — all accounts closed over one missed call due to a family emergency. Hoping someone from Finotive can help. I want to be fair before anything else: I genuinely rated Finotive's transparency and vision, and I traded with them fully compliantly the whole way through — zero strikes, zero rule breaches, a completely clean record. That's what makes this so hard to write. I've worked hard for this and invested real money — four accounts, each purchased for over $1,000: three funded $200K accounts and one $200K Pro Challenge I'd only just bought and had never even traded. All of them have now been permanently closed, my payout suspended, and I've been blocked from the platform entirely — not for any strike or breach, but for missing ONE compliance call, due to an unforeseen family emergency involving my child that was completely outside my control. The timeline (all timestamped and retained): • Mon 09:12 – Enhanced KYC requested • Mon 12:13 – I completed KYC in full, within 3 hours • Mon 13:02 – compliance call requested; I booked it instantly, at the first slot: Tue 09:00 • Tue 09:00 – the emergency meant I couldn't attend • Tue 10:34 – I emailed the same morning, ~90 minutes later, to explain and ask to reschedule My identity verification was already complete. I never refused or went silent — I actively asked to complete the call. Their own terms state these outcomes 'may' apply, not that they must, yet the most severe option, permanent closure, was chosen for a clean-record trader who missed a single call and immediately tried to rebook. One of the closed accounts had zero trading activity at all. I've since sent a full, detailed written appeal to the compliance team — and have had no response. I'm not alleging bad faith, and I'm not asking for special treatment. I'm asking for one thing: for someone at Finotive to look at this properly and offer me a single rescheduled call. I'll join anytime, webcam and screen sharing on, and I can evidence the emergency. If anyone from the Finotive team sees this — please help me resolve this. I still believe in what you're building and would genuinely love the chance to put it right. I'm happy to provide full timestamped evidence, account details and my registered email privately for verification. rating: 2 stars — will gladly update if resolved

Funding Period

Less than 1 month

Payout Count

0

Number of Firms Funded With

4

Top Firm Aspect

dashboard and transparency

Least Liked Aspect

policy on missed compliance call

5.0

User Friendliness

2.0

Payout Process

2.0

Customer Care

4.0

Trading Conditions

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