CEO
Trustpilot
Date Created
Years in Operation
4.3
164
total reviews
5
124
4
14
3
3
2
1
1
22
4.3
164
4.3
164
20% off all accounts
4.3
164
20% off all accounts
Traders consistently praise Hola Prime's fast payout processing, with multiple reports of funds arriving in under 10 minutes. The firm earns strong marks for transparent rules with no hidden requirements, affordable pricing, and responsive 24/7 customer support. Many traders appreciate the flexibility to trade news and hold positions over weekends, calling the rules realistic and swing-trader friendly. The platform's clean dashboard and stable trading conditions also receive frequent...
Reviews164
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4.3
FranceReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
3 months +
10+
4
Human support & Fast Payout Process overall.
Stop loss rule limitation on 2step prime due to % risk calculation (due to rollover spread management approach) But they have had a new format 2step prime X that allow it.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
September 14th, 2026
Dear Maxb, Thank you for sharing your continued positive experience with Hola Prime. We’re pleased to hear that you’ve found our payouts reliable, support responsive, and overall experience trustworthy. We truly appreciate your long-term support and valuable feedback. Thank you for choosing Hola Prime, and we look forward to continuing to support your trading journey. Best Regards, Hola Prime Team
4.3
Reviews
5.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
I like how the rules are listed and great customer support.
N/A
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
September 10th, 2026
Dear Shivani, Thank you for sharing your experience! We’re pleased to hear that you’ve found Hola Prime user-friendly, with clear rules and helpful customer support. We truly appreciate your feedback and are glad to know you’re having a positive experience with Hola Prime. We look forward to continuing to support you throughout your trading journey. Best Regards, Hola Prime Team
4.3
United StatesReviews
5.0
Trader’s Satisfaction
$10K
Instant
N/A
0
Transparency & Pricing
Can't trade on news! I understand, learned the hard way lol
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
September 9th, 2026
Dear John, Thank you for the amazing feedback! 🙌 We’re thrilled to hear that you appreciate our transparency and trader-first approach. It’s also great to know that you’re finding the Discord community helpful and getting the support you need quickly. We truly appreciate your recommendation and wish you continued success! 🚀 Kind regards, The Hola Prime Team
4.3
NigeriaReviews
5.0
Trader’s Satisfaction
$2K
2 Steps
Less than 1 month
1
2
fast payout
none
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
September 9th, 2026
Dear Onamade, Thank you so much for the fantastic review! 🙌 We’re glad you’ve had a great experience with our payouts and customer service. And absolutely following the rules and staying patient is key. Wishing you continued success in your trading journey! 🚀 Kind regards, The Hola Prime Team
4.3
Reviews
1.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
Fast payout
Rules
2.0
User Friendliness
2.0
Payout Process
2.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Price feed data and prevailing market condition
Summary
My both accounts with ID: 99710 & 123796 Got breached , reasons stated were based on execution data. That trades executed at incorrect price that were not available in the underlying market at the relevant time. I want to make some points here this is currently not a traders fault as I was never notified by Holaprime that the firm was experiencing a glitch so i shouldn’t trade . It’s just happened. If I am breached for this reason it’s shows as a trader we are not safe trading with Holaprime cause we could run into any unknown issue, that can cost us our whole hard work , as some one that has been with holaprime for months I have made sure I respect and protect all listed rules from Holaprime. Breaching my account is not fair at all as this is a violation that seem like a trap because as a trader there is no way one could notice there was a glitch and price was incorrect. Without being notified by the firm , I am not working at the backend to be able to notice a glitch was on .and I took same trade on other firm and it’s no complaints, this shows I am about paying for the firms error. If the decision of breaching my account still stands it shows I was never treated with fairness but a biased decision. I here by speak with honesty as I have explained my whole predicament. That my account breached be reversed, thank you as I trust this firm .
Documents From Reporter
September 8th, 2026
Dear Golden, We understand your frustration regarding the breach of your funded accounts, and we appreciate you taking the time to share your concerns. However, we would like to clarify that the accounts were not breached due to any platform glitch, lag, or technical fault on Hola Prime’s side. Following a review of the trading activity, the breach was applied based on the execution data recorded on the accounts and the applicable trading rules and prohibited trading practices. The review identified trades that were executed at prices that were not available in the underlying market at the relevant time. We also appreciate that you have been trading with Hola Prime for several months and have made an effort to follow our rules. Nevertheless, the review is based on the trading activity actually recorded on the accounts and is not a judgement of your intentions or overall conduct. The decision was therefore based on the objective execution data associated with the affected trades, rather than any bias toward you or on the basis of account size. We acknowledge that you may disagree with the outcome; however, the breach remains valid. We remain committed to applying our rules consistently and fairly across all accounts and traders. Our support team remains available should you wish to seek further clarification regarding this. Kind regards, Hola Prime Team
4.3
Reviews
1.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
Anything
denied payout
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
60% profit concentration rule after a high-R:R trade.
Summary
approximately $2,517 in profits were removed under the 60% profit concentration rule. One trade made $2,609 and represented 103.65% of my net profit at the specific time they chose to review the account. However, I consistently risked approximately $700 (1.4%) per trade, including on this winning trade. I had not requested a payout and my trading cycle was still active. I could have continued trading and brought the concentration below 60%. In my case, the 60% rule was applied in a way that worked entirely in the firm’s favor to deny my profits. They confirmed that the first profitable trade exceeding 60% does not automatically constitute a violation, yet Risk & Compliance can later decide when the same concentration becomes a breach. The published rule provided to me does not clearly define exactly when that happens. This means the firm had discretion over when to assess the 60% concentration, and in my case that discretion resulted in $2,517 of legitimate trading profits being rem
Documents From Reporter
September 10th, 2026
Hi Talha, We understand your concerns and appreciate you sharing your experience. However, we would like to clarify that the action taken on account was not based on the trade being profitable or on the risk allocated to the position. The account was reviewed because the trade in question generated $2,609 in profit, representing approximately 103.65% of the account’s overall net profit at the time of review. The concern therefore related specifically to profit concentration, which is separate from the 2% maximum risk-per-trade rule. We acknowledge that the trade itself was managed with approximately 1.4% risk and that the higher profit resulted from a favourable risk-to-reward outcome. Remaining within the individual risk limit, however, does not exempt an account from the separate requirement regarding concentration of profitability. For clarity, the 60% rule is not applied mechanically to the first profitable trade of a new trading cycle. Risk & Compliance considers the broader trading activity and whether the account's profitability has become disproportionately dependent on a single trade, trade idea, session, or isolated outcome. In this case, after reviewing the trading activity, the $2,609 outcome was determined to represent an excessive concentration of the account's profitability. The fact that no payout had been requested and that the trading cycle was still active does not prevent an account from being reviewed. The applicable rules allow trading activity to be assessed during the trading cycle rather than only when a payout is requested. We also acknowledge your point that the concentration percentage can change as additional trades are taken. This is precisely why the rule is assessed in the context of the overall trading pattern and sustainability of profitability, rather than treating every individual profitable trade as an automatic violation. The account action was therefore based on the Risk & Compliance review of the trading activity and the applicable Profit Concentration/Prohibited Trading Practices rule, rather than an attempt to withhold profits from a profitable trader. We respect your decision regarding future trading and appreciate you taking the time to raise your concerns. Our objective is to apply the same risk and trading standards consistently across accounts while maintaining a sustainable and disciplined trading environment. Our support team remains available should you wish to seek further clarification regarding this. Best regards, Hola Prime Team
4.3
EswatiniReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
1
1
The customer service from Sophie and the quick Payouts.
Some service agents can leave you hanging but people like Sophie pick up your case and handle it quick.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
September 7th, 2026
Dear Charles, Thank you for sharing your experience with Hola Prime! We’re delighted to hear that you’ve been with us for almost two years and have enjoyed your journey with us. It’s especially great to know that you’ve had a smooth and fast payout experience and have been happy with the support you’ve received along the way. We truly appreciate your continued trust and kind words. Wishing you many more successful trades and payouts with Hola Prime! Kind regards, The Hola Prime Team
4.3
AustraliaReviews
5.0
Trader’s Satisfaction
$100K
1 Step
1 month +
0
2
At the time, they had some really great deals going on for both one & two step challenges which made them highly competitive given the reputation they have in the industry.
Overall my experience with Hola was very positive, so I don't have any complaints!
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
September 7th, 2026
Dear Luke, Thank you for taking the time to share your experience with Hola Prime! We’re glad to hear that our support team was helpful and that you found the payout process simple and straightforward. We truly appreciate your recommendation and wish you continued success in your trading journey! Kind regards, The Hola Prime Team
4.3
EthiopiaReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
1 month +
1
1
Payout speed
The website could use an upgrade
3.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
September 4th, 2026
Dear Abubeker, Thank you for the fantastic feedback! 🙌 We’re thrilled to hear that you had such a smooth experience with our support team and that your payout was completed in just 9 minutes! ⚡💸 We truly appreciate your recommendation. And yes, carefully reading and understanding the rules is always the best way to have a smooth trading journey. 📚📈 Wishing you continued success with Hola Prime! 🚀 Warm regards, Team Hola Prime
4.3
PakistanReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
Customer support
Dashboard
3.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
September 4th, 2026
Dear Ahmed, Thank you for sharing your honest feedback! 🙌 We’re glad to hear you’ve had a positive experience with our customer support and would recommend Hola Prime to traders on a budget. We also appreciate your feedback regarding the dashboard we’re always working to improve the overall user experience, and comments like yours help us identify where we can do better. We hope you’ll have the opportunity to experience a successful payout with us in the future. Wishing you the best in your trading journey! 📈🚀 Warm regards, Team Hola Prime
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