4.7
1330
4.7
1330
10% off + credits equivalent to free account of the same size if reaching payout on all accounts except 100K High Stakes account (first order only)
4.7
1330
10% off + credits equivalent to free account of the same size if reaching payout on all accounts except 100K High Stakes account (first order only)
Traders consistently highlight The5ers' tight spreads, reliable execution, and straightforward payout process. Many report receiving payouts within 2-4 business days with no hidden hurdles, and several note appreciating the "no hidden rules" approach. The responsive customer support team receives frequent praise for quick problem resolution. The evaluation structure and scale-up plan are seen as trader-friendly, with clear rules that make it easier to plan strategies. Trading...
Reviews1330
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4.7
RwandaReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
The spreads are low forreal.
The lag in dashboard update even after a day sometimes the data are still the same like yesterdays. I once blew a 5k bootcamp and they still showed me that my account was up 3 percent.
4.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
4.7
ItalyReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
The trading conditions, platform stability, and evaluation process were good. I also appreciated that my first payout was processed successfully, which initially gave me confidence in the firm.
The compliance process was the biggest issue. Although I had already received my first payout, my second payout was denied after a short interview because I could not perfectly reconstruct trades executed weeks earlier. I believe this is not a fair or objective way to assess account ownership, especially for discretionary trading. As a result, I lost my funded account and my second payout despite having already demonstrated profitable trading.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Compliance interview – alleged strategy mismatch
Summary
My second payout of approximately $4,000 was denied after a compliance interview. The firm stated that my explanation of my trading strategy did not match trades that had been executed more than a month earlier. I fully cooperated throughout the review, provided all requested documents, demonstrated ownership of my accounts and devices, and completed the interview. Despite this, my funded account was terminated, and my payout was denied based primarily on the interview rather than objective evidence of third-party account operation.
Documents From Reporter
4.7
New ZealandReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
3 months +
1
1
Easy rules, great customer service.
The account approval process takes a lot of time. (Not a big concern)
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
IndiaReviews
3.0
Trader’s Satisfaction
$10K
2 Steps
1 month +
10+
5
Spread Is Low and Customer Support Awesome
High Swap Fee and Payout Delay and Prices Higher
2.0
User Friendliness
1.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
ParaguayReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
1
3
The support is very fast and efficient
I would like them to improve the withdrawal time
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
NigeriaReviews
4.0
Trader’s Satisfaction
$25K
2 Steps
N/A
0
Trading conditions
Limited Sales Opportunity
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
4.7
United KingdomReviews
1.0
Trader’s Satisfaction
$60K
2 Steps
1 year +
10+
6
1.0
User Friendliness
2.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
4.7
IndiaReviews
3.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
support is the best in this firm
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
4.7
IndiaReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
The thing I like the most about The5ers is their clear and trader-friendly rules, transparent evaluation process, and professional support team. The trading dashboard is easy to use, and I appreciate the firm's honesty and reliability. Overall, it provides a great environment for traders to grow and improve their skills.
I have not experienced any major issues. The overall experience has been positive. If anything could be improved, I would appreciate even more educational content and trading resources for traders.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
IndiaReviews
5.0
Trader’s Satisfaction
$0
2 Steps
N/A
0
Payout
Fast service
5.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
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