CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.0
63
total reviews
5
36
4
14
3
2
2
1
1
10
4.0
63
4.0
63
20% off + free account of the same size if reaching payout on accounts up to 50K
4.0
63
20% off + free account of the same size if reaching payout on accounts up to 50K
Traders consistently praise ThinkCapital's proprietary ThinkTrader platform, particularly its direct TradingView integration that allows charting and execution in one place without platform switching. The spreads are described as tight and competitive, with generally smooth execution even during volatile market conditions. Customer support receives frequent commendations for being fast, responsive, and genuinely helpful, with many noting the team's willingness to resolve issues quickly....
Reviews63
Sort by
4.0
NigeriaReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
1 month +
1
2
Honestly? The thing that stands out the most with ThinkCapital — the part that actually makes you breathe easier as a trader — is the stress-free experience. Everything feels smooth, predictable, and fair. No random tricks, no shady execution, no slow support. Just a clean environment where you can focus on trading instead of fighting the platform. If I were to boil it down to the top highlight: Their reliability. Fast payouts, responsive support, stable conditions — that combination is gold. It gives you confidence that if you do your part as a trader, they’ll definitely do theirs. It’s that feeling of, “Finally… a prop firm that actually behaves like a proper business.”
Honestly, not much — everything works great. The only thing I’d love to see is a cleaner account layout. They really need a way to archive passed challenges and separate active accounts from non-active ones, because everything is a bit clustered right now. Other than that, the experience has been solid.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.0
IndiaReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
Their evaluation phases were reasonably priced and the dashboard was easy to use. Execution and spreads during the evaluation and funded phases were also decent.
Severe lack of professionalism. - Extremely slow payout processing (first payout took 8 days) - No warning system for risk violations - Denied payout after trader completed cycle - Subjective and vague reasons for denial
3.0
User Friendliness
1.0
Payout Process
3.0
Customer Care
4.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Gambling / Punting / One-Sided Betting / Evaluation-Funded Strategy Mismatch
Summary
After completing my second payout cycle, ThinkCapital denied my $4,413.60 payout (which was 80% of $5,500 profit) and reset my account back to Phase 1. Their reason was vague and subjective: they accused me of "gambling, punting, and one-sided betting" and said my funded trading style was different from my evaluation phase. However: I maintained the same risk per setup as during evaluations I never breached daily or max drawdown I never received any risk warning, leverage reduction, or prior violation notice I’ve always traded with a low-frequency, high-conviction approach They only brought this up after I completed the payout cycle and requested my second payout. Now, they’re either ignoring or ghosting my emails for days.
Documents From Reporter
August 6th, 2025
Hi MrTHoRRR, Thank you for taking the time to share your experience. After a detailed internal review, we’d like to sincerely apologise for the lack of follow-up regarding your payout inquiry. Your last email was unfortunately missed due to a technical issue in our shared inbox, which led to it being incorrectly filtered and left unanswered. This does not reflect the standard we aim to uphold, and we’re genuinely sorry for the inconvenience and frustration this may have caused. Regarding the reset: our records show that your trading behavior during the funded phase significantly deviated from the risk profile displayed in your evaluation. Specifically, the exposure per trade exceeded the limits outlined in our Gambling Policy — a policy clearly detailed in our FAQ. That said, we fully acknowledge the situation could have been handled with clearer communication and an earlier heads-up. As a goodwill gesture, we will be reaching out to you privately to offer a free $10,000 Lightning account. We’re not asking you to change your review — your feedback is valid and important — but we hope this shows our willingness to make things right and rebuild trust. Thank you again for your feedback, The ThinkCapital Team 💚
4.0
BrazilReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
Agility in recognizing when you have passed a Challenger phase.
Unfounded accusations without evidence, a complete lack of transparency, and unfounded excuses for not making payments and terminating the partnership to prevent investors from making a profit.
3.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Group hedge
Summary
They stats that i made group hedge, but i dont do It.
Documents From Reporter
4.0
IndonesiaReviews
4.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
Customer service very helpfull
backed broker
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 10th, 2025
Hi Ade! 💚 Thanks for sharing your experience with us. We're really glad our customer service team could help you sort out the login issue from Indonesia—that VPN tip can be a lifesaver! Sorry to hear about the daily drawdown violation on that account. Don’t worry—lots of traders face that at some point. We’re rooting for you to hit your goals and make a successful withdrawal on your next try! If you ever need any help or have questions, our team is always here for you. 💚
4.0
TürkiyeReviews
1.0
Trader’s Satisfaction
$0
2 Steps
N/A
0
Nothing.
They breach an account if they want.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Group hedging
Summary
they claim that I am hedging with a group or someone else without providing any evidence.
Documents From Reporter
4.0
PakistanReviews
5.0
Trader’s Satisfaction
$100K
1 Step
1 month +
2
5
Their smooth payouts and customer support
Loading of thinkmarket apo.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.0
SingaporeReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
the tight spread and customer support
payout frequency options, could include a on-demand option
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.0
PakistanReviews
5.0
Trader’s Satisfaction
$10K
1 Step
Less than 1 month
1
0
payout approval
min profitable trading days
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
4.0
IndonesiaReviews
5.0
Trader’s Satisfaction
$10K
1 Step
Less than 1 month
1
1
14 day payout
14 day payout
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.0
AustriaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
1
10+
easy payout process
none
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
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