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CEO
País

Hong Kong
Trustpilot
Fecha de creación
Años en operación
4.3
151
total de reseñas
5
111
4
14
3
3
2
1
1
22
4.3
151
20% de descuento en todas las cuentas
4.3
151
20% de descuento en todas las cuentas
Reseñas151
Ordenar por
4.3
SingapurReseñas
1.0
Satisfacción del trader
$100K
2 pasos
I initially had a very good impression of Hola Prime - great trading conditions, KYC was smooth, no complaints. I received my first payout on 25 Jun within 15 minutes. Extremely quick and easy! However on 4 July 2026, I received an email from the Risk and Compliance Team, detailing a breach of Hola Prime’s "prohibited trading rules relating to one-sided betting, gambling-style trading, and speculative directional exposure". Hola Prime's definition of one-sided betting is as follows: "One-sided betting refers to a trading approach where one repeated...
Menos de 1 mes
1
1
KYC and payouts were extremely quick
I got breached for "one-sided betting" (in my opinion, unjustified) for trading with the trend
3.0
Facilidad de uso
5.0
Proceso de pago
1.0
Atención al cliente
5.0
Condiciones de trading
Motivo
Motivo de la infracción
One-sided betting
Resumen
I received the following email from Hola Prime: "Following a detailed review of your trading activity on Account 109209, we have confirmed a breach of Hola Prime’s prohibited trading rules relating to one-sided betting, gambling-style trading, and speculative directional exposure. The account history shows an overwhelming sell-side bias on XAUUSD. Out of the reviewed closed trades, approximately 109 out of 114 trades were placed on the Sell side, representing around 95.6% sell-side exposure. The few Buy positions observed were limited and did not offset the dominant one-directional trading pattern. This repeated short-side exposure across the same instrument reflects directional betting rather than a balanced, risk-managed trading approach. Such activity falls under prohibited conduct as per Hola Prime’s trading and risk policy. As a result, Account 109209 has been breached with immediate effect. The account is no longer eligible for continued trading or payout processing." The one-sided betting rule is murky and confusing, and doesn't differentiate between actual gambling versus proper risk-managed directional trading
Documentos del denunciante
7 de julio de 2026
Dear Wisely, Thank you for taking the time to share your experience and for acknowledging the positive aspects of your journey with Hola Prime, including the smooth KYC process, trading conditions, and the prompt processing of your first payout. We're pleased to know these met your expectations. We also appreciate you sharing your concerns regarding the outcome of your account review. We understand your perspective and respect that you believe your trading decisions were based on your market analysis and prevailing market conditions. However, we'd like to clarify that the action taken on your account was not based solely on the fact that your trades were predominantly sell positions or on your market outlook. Our Compliance Team conducted a comprehensive review of your overall trading behavior, taking into account the complete trading pattern and risk profile. The concern identified was the sustained and overwhelmingly one-sided directional exposure on a single instrument over the reviewed period, which falls within the scope of our Prohibited Trading Practices and internal risk management framework. Compliance with individual rules, such as the Risk per Trade Idea requirement, does not automatically indicate compliance with all trading policies. Our reviews consider the overall trading approach rather than any single parameter. We understand that different traders may interpret market conditions differently. To ensure fairness and consistency, all accounts are assessed using the same predefined policies, and following a detailed review, our Compliance Team confirmed that the decision was made in accordance with those standards. We appreciate the constructive manner in which you've engaged with our team throughout this process. Should you have any further questions or require additional clarification, we're always happy to assist. Warm Regards, Team Hola Prime
4.3
Reino UnidoReseñas
1.0
Satisfacción del trader
$0
2 pasos
Hola, seré honesto aquí. No he estado trading con Hola Prime durante dos semanas pero ya decidieron cancelar mi cuenta. Están sacando números inexistentes y diciendo que rompí la regla del 2% en una sola idea de trade. No estoy de acuerdo con su evaluación y me siento tratado injustamente. Tengo 100k fondeados con ellos y ya estoy ganando $7.4k en 2 días. Ahora están afirmando que rompí las reglas. Mi captura de pantalla de MT5 es diferente comparada con su evaluación, y antes de que digan que cambiaste tu sl, modifiqué mi sl dentro del intervalo de...
N/A
0
I really like how quick their response was when I passed my phase 1 and 2 and got funded same day without any issues
Rules that hinder traders
1.0
Facilidad de uso
1.0
Proceso de pago
1.0
Atención al cliente
1.0
Condiciones de trading
Motivo
Motivo de la infracción
2% rule violation
Resumen
The firms policy clearly states max exposure of 2% max per trade idea. I have, according to them breached this rule, by taking 2 trades in a row which resulted in more than 2% (according to them), but I firmly and categorically disagree with them. I have clear evidence that their claim is unjustified and can provide screenshots of this.
Documentos del denunciante
10 de julio de 2026
Dear Burhaan, Thank you for taking the time to share your further feedback and we would like to clarify on any issues you might have faced. After a comprehensive review of the account activity we could find that recently your account breached due to 2% risk violation. The 2% Risk Rule is applied based on strict and predefined risk management parameters, and any deviation from these parameters constitutes a breach under our trading framework. As explained in our conversation previously, the 2% risk rule mandates placing stop loss on each trade to restrict the risk on any single trade idea under 2% and violating this leads to account termination. The rules considers risk taken on trade instead of the realised loss and this is also clearly mentioned under the trading rules section of our website. As a result, the decision regarding the account breach and closure remains final in accordance with our trading rules and risk management policies, which are applied consistently across all accounts to ensure fairness. Apart from this we could not find any other issues related to your account and we would be happy to assist in any concern you might be having. Kind regards, Hola Prime Team
4.3
Reino UnidoReseñas
5.0
Satisfacción del trader
$50K
2 pasos
He estado trading con Hola Prime desde finales de abril de 2026 y honestamente me ha sorprendido lo fluida que ha sido la experiencia. Actualmente ejecuto tres cuentas fondeadas: Primera cuenta fondeada: 29 de abril de 2026 Segunda cuenta fondeada: 28 de mayo de 2026 Tercera cuenta fondeada: 17 de junio de 2026 Trado conservadoramente, generalmente enfocándome en alrededor del 1-3% mensual por cuenta. Principalmente hago scalping y rara vez mantengo posiciones overnight, así que mis payouts son más pequeños pero consistentes, que es exactamente l...
3 meses +
7
7
What I liked the most about the firm is the payout speed and the fact that existing clients are not ignored when it comes to promotions and discounts. They consistently take care of long-term traders, not just new customers.
The only minor drawback is that when leaving a review, I had to download payout certificates individually, as there is no option to generate a consolidated payout certificate from the dashboard.
5.0
Facilidad de uso
5.0
Proceso de pago
5.0
Atención al cliente
5.0
Condiciones de trading
7 de julio de 2026
Dear Dominik, Thank you for sharing such a detailed account of your journey with Hola Prime! We're truly grateful for the trust you've placed in us since April 2026 and are delighted to see your steady progress across three funded accounts. Your disciplined approach to trading and focus on consistency perfectly reflect the mindset we encourage among our traders. It's especially rewarding to hear that you've successfully received seven payouts and that our payout process has consistently met your expectations. We know how important reliability and speed are, and we're glad our team has been able to deliver a smooth experience throughout your journey. Thank you once again for taking the time to share your experience with the community. Your feedback means a great deal to us, and we look forward to supporting you as you continue reaching new milestones. We wish you continued success and many more consistent payouts ahead! Warm Regards, Team Hola Prime
4.3
PakistánReseñas
5.0
Satisfacción del trader
$100K
2 pasos
Estoy muy feliz con el soporte al cliente. Han resuelto mis problemas a tiempo. Las condiciones de trading son buenas y he disfrutado operando con hola prime.
N/A
0
Just a great firm
Payout processing time
5.0
Facilidad de uso
5.0
Proceso de pago
5.0
Atención al cliente
5.0
Condiciones de trading
7 de julio de 2026
Dear Hamayun, Thank you for your wonderful feedback! We're delighted to hear that you've had a positive experience with our customer support team and that your concerns were resolved promptly. Providing timely assistance and ensuring a smooth trading experience are always our top priorities. It's also great to know that you're enjoying our trading conditions. Your trust and satisfaction mean a great deal to us, and we're committed to continuing to deliver the reliable service you expect. We truly appreciate your support and wish you continued success in your trading journey with Hola Prime! Warm Regards, Team Hola Prime
4.3
GhanaReseñas
5.0
Satisfacción del trader
$5K
1 paso
I've had a great experience trading with this prop firm. The trading conditions are stable, spreads are competitive, and the dashboard is clean and easy to navigate. Customer support has always been quick and helpful whenever I needed assistance. I also just received my first payout, and I can confirm the payout process is genuinely fast. Overall, a reliable firm that delivers on what it promises.
N/A
0
the static drawdown and stable conditions.
none as of right now.
5.0
Facilidad de uso
5.0
Proceso de pago
5.0
Atención al cliente
5.0
Condiciones de trading
7 de julio de 2026
Dear David, Thank you for taking the time to share your experience with Hola Prime! We're delighted to hear that you've been enjoying our trading conditions, competitive spreads, and intuitive dashboard. It's especially rewarding to know that our support team was able to assist you promptly whenever needed and that your first payout was processed quickly. Providing a smooth trading experience backed by reliable support and fast payouts is what we strive for every day, so your feedback truly means a lot to our team. Congratulations on your first payout! We appreciate your trust in us and look forward to supporting you throughout your trading journey. Wishing you continued success and many more milestones ahead! Warm Regards, Team Hola Prime
4.3
Reino UnidoReseñas
4.0
Satisfacción del trader
$50K
1 paso
Great so far, havent had any issues, been a great prop firm, customer care excellent and the dashboard is great. platform no issues . Thank you very much
N/A
0
Their website is nice and their dashboard.
not much
4.0
Facilidad de uso
4.0
Proceso de pago
4.0
Atención al cliente
4.0
Condiciones de trading
4.3
IsraelReseñas
1.0
Satisfacción del trader
$100K
2 pasos
Quiero compartir mi experiencia personal con Hola Prime para que otros traders entiendan en qué se pueden estar metiendo. Trabajé muy duro para alcanzar la etapa Master. Seguí el proceso, negocié en serio, respeté las reglas de riesgo y traté la cuenta profesionalmente. Esto no fue un intento aleatorio o trading imprudente. Dediqué tiempo, esfuerzo, disciplina y enfoque para llegar a esa etapa. El problema ocurrió debido a un simple error de cálculo humano con mi stop loss. Coloqué un stop loss como se requería, pero al calcular el riesgo, acciden...
N/A
0
nothing
What I liked least about Hola Prime was the lack of fairness and human consideration in the review process. In my case, the issue was caused by a genuine stop-loss calculation/input mistake, not intentional rule abuse. The actual floating loss was only around $30, and I was already trying to correct the stop loss when the account was blocked. After working hard to reach the Master stage, I felt the firm applied the rule mechanically without properly considering the facts, the timeline, or my overall trading behavior. For me, the biggest problem was not the rule itself, but the lack of flexibility, support, and fair judgment toward traders.
1.0
Facilidad de uso
1.0
Proceso de pago
1.0
Atención al cliente
1.0
Condiciones de trading
7 de julio de 2026
Hi Ben, We are sorry to hear that your experience did not meet your expectations. After a thorough review, we can confirm that the account was breached due to a violation of our risk management rules. The breach was not the result of reaching a payout stage or any discretionary action taken by the firm, but rather due to non-compliance with the applicable trading requirements on the account. We understand that trading mistakes can happen, and we appreciate the effort you invested in reaching the funded stage. However, maintaining consistent rule enforcement is essential to ensure fairness and equal treatment for all traders participating in our program. Our Compliance and Risk Team carefully reviewed the account activity and communicated the reason for the breach in detail through multiple email responses. We made every effort to clarify our findings, answer the concerns raised, and explain how the relevant rules were applied before a final decision was reached. While we respect your right to share your opinion, we respectfully disagree with the characterization presented in this review. Hola Prime remains committed to transparency, fair evaluations, and consistent application of its trading policies. All account reviews are conducted based on documented trading activity and established risk management standards, not subjective judgment. We value trader feedback and continuously work to improve our services and communication. We sincerely wish you success in your future trading endeavors. Best Regards, Team Hola Prime
4.3
CroaciaReseñas
5.0
Satisfacción del trader
$100K
2 pasos
I like everything about the firm, broker is great, dashboard is easy to read, and support is very fast. I recommend using them and they also have discounts very often.
N/A
0
Everything was good
Nothing
5.0
Facilidad de uso
5.0
Proceso de pago
5.0
Atención al cliente
5.0
Condiciones de trading
1 de julio de 2026
Dear Šime, Thank you for your wonderful feedback! We're delighted to hear that you've had a positive experience with our trading environment, found the dashboard intuitive and easy to navigate, and received prompt support from our team. It's also great to know that you appreciate our frequent discounts, as we strive to make our programs accessible while delivering a seamless experience. Your kind words motivate us to continue improving and providing the best possible service to our trading community. Thank you for choosing Hola Prime, and we wish you continued success in your trading journey! Warm regards, Team Hola Prime
4.3
Países BajosReseñas
3.0
Satisfacción del trader
$100K
1 paso
Payout rápido en menos de 1 hora y proceso de activación rápido - cuidado con la regla de stop loss de 3 minutos que puede llevar a un hard breach en la etapa fondeada Ellos dijeron que podría perder más del 2%, pero la operación se cerró oficialmente con una pérdida real de $20 (no estoy seguro de cómo es posible perder más después de cerrar una operación).
Menos de 1 mes
1
1
fast payout
They have a 3-minute rule to place the stop loss. If the connection or VPS goes down and you close the trade sooner than 3 minutes to avoid mistakes, they breach the account. It's not possible to call it "unjustified breach" because it is officially written in the rule
3.0
Facilidad de uso
2.0
Proceso de pago
3.0
Atención al cliente
2.0
Condiciones de trading
26 de junio de 2026
Dear Francesco, Thank you for taking the time to share your feedback. We truly appreciate your positive comments regarding our fast payout process and smooth account activation experience. We would like to kindly clarify your concern regarding the 2% Risk Limit and stop loss placement rule. The 2% Risk Limit requires that the maximum risk on any single trade does not exceed 2% of the initial account balance at the time of execution. To ensure this, a stop loss is mandatory for every trade and must be placed within 3 minutes of opening a trade or before the position is closed, whichever occurs first. This requirement is clearly outlined in our trading guidelines and applies equally to all traders as part of our risk management framework. We appreciate your understanding and remain available should you need any further clarification or assistance. Kind regards, Hola Prime Team
4.3
ArgeliaReseñas
5.0
Satisfacción del trader
$1
2 pasos
Mi experiencia con Hola Prime ha sido excelente como trader de Argelia. Aspectos positivos: 1. KYC: Verificación biométrica sin complicaciones. El miembro del equipo fue respetuoso. 2. Soporte: Me respondieron en el chat en cuestión de minutos cuando hubo un retraso del miembro del equipo. 3. Retiros: Solicité un retiro de ganancia hoy y llegó a mi cuenta bancaria en cuestión de minutos. Aspectos negativos: El spread en NASDAQ es ligeramente más alto en comparación con otras plataformas. Mi experiencia con Hola Prime ha sido excelente como trader...
N/A
0
KYC was easy. I used my Algerian biometric ID card and it was accepted quickly. Support was fast and helped me when I had trouble connecting to the interviewer. I also received my profit payout to my DZD bank account on the same day.
The spread on NASDAQ is higher than some FCA brokers. Payouts are not instant, it took 1-2 business days to arrive.
5.0
Facilidad de uso
4.0
Proceso de pago
5.0
Atención al cliente
5.0
Condiciones de trading
30 de junio de 2026
Dear Sid, Thank you for taking the time to share your detailed feedback and for choosing Hola Prime. We're delighted to hear that your KYC verification, support experience, and withdrawal process met your expectations. Providing a smooth onboarding experience, responsive customer support, and fast payouts are priorities for us, so it's wonderful to know these aspects stood out. We also appreciate your honest feedback regarding the NASDAQ spread. Your input is valuable and has been shared with our team as we continuously work to enhance our trading conditions while maintaining reliable execution. We would appreciate if you could share any screenshot or video recording that highlights high spreads for our team to check and rectify if there's any issue. Thank you once again for your trust and support. We look forward to being a part of your continued trading journey! Best Regards, The Hola Prime Team