Buy
Alpha Capital Group prop firm logo
45241
country-flag

United Kingdom

CEO

Andrew Blaylock and George Kohler

Trustpilot

n/a

Date Created

Nov 2021

Years in Operation

4

4.4

1106

total reviews

5

774

4

205

3

35

2

11

1

81

Alpha Capital Group prop firm logo
Alpha Capital

4.4

1106

New Offer
50% OFF

50% off on Direct accounts

OverviewChallenges
48
Reviews
1106
Offers
3
Payouts
New
Discussions
0

Alpha Capital Reviews

AI Summary
Good

Alpha Capital Reviews AI Summary

Traders consistently praise Alpha Capital's tight spreads, particularly on XAUUSD, and smooth execution across the platform. The balance-based daily drawdown receives frequent mentions as a major strength, especially for swing traders who want to hold positions without constant equity stress. Customer support stands out as responsive and available 24/7, with multiple reviewers calling out support team members by name for resolving issues quickly. The payout process works reliably once traders...

Reviews1106

Sort by

b
bambam
GBUnited Kingdom

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$10K

Program

2 Steps

Reached Payout
Yes
Certificates
May 4th, 2026

Alpha Capital has one of the best $10K accounts for just $40 — it genuinely helped me turn $40 into $1.1K. I passed my account and got funded, and with their on-demand payouts, I was able to request my first payout just 4 trading days after passing. Since it was my first payout, I had to complete a risk interview. I requested my payout on Monday, had the interview on Wednesday, and received the money in my bank the very same day I passed — which honestly exceeded my expectations. The whole process was simple, fast, and smooth. On top of that, their customer service is amazing. Anytime I’ve had questions, they’ve been quick to respond and genuinely helpful. They’re also very active on Discord, so support is fast and accessible — it never feels like you’re left to figure everything out on your own. By far my favourite firm!

Funding Period

1 month +

Payout Count

1

Number of Firms Funded With

1

Top Firm Aspect

Customer service and their reputation

Least Liked Aspect

new trading rules

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Z
Zuhair
PKPakistan

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$50K

Program

2 Steps

Reached Payout
Yes
Certificates
May 1st, 2026

Its been great working with the alpha capital group received my payout and overall process i smooth. The dashboard is very good the interviewers and team of alpha is great and they help you out in every issue

Funding Period

1 month +

Payout Count

1

Number of Firms Funded With

2

Top Firm Aspect

payout policy

Least Liked Aspect

interviews

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Reviewer profile
ariel
PHPhilippines

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$10K

Program

2 Steps

Reached Payout
No
Certificates
May 1st, 2026

Alpha Capital is one of the Best Propfirm. Very responsive customer support and affordable evaluation prices. Just make sure to follow the rules and you dont have a problem.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

Their customer support is the best.

Least Liked Aspect

Their rules but all in all good firm

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

N
Nazim
GBUnited Kingdom

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$100K

Program

2 Steps

Reached Payout
No
Certificates
April 30th, 2026

I’ve been with Alpha Capital Group for around 4 years and, until this situation, I genuinely considered them one of the best prop firms I had dealt with. Over those 4 years I have spent upwards of £30,000 with ACG. I have previously received 3 payouts from them without any issues, completed their risk interview, and was trading under their 1% risk group. I have also recommended ACG to other traders and defended the company when people criticised them. A few months ago I even attended the Prop Firm Expo in London to see ACG in person because I genuinely trusted the company. Unfortunately, my experience has completely changed. I requested my latest payout on Tuesday 15 September 2026. The payout then went under review and I was repeatedly told that it had been escalated/was being reviewed. After several business days, instead of receiving the payout, I received an email stating that my partnership with ACG was being terminated due to what they described as a “critical security matter.” ACG said their CID (Device Identification) system had detected 9 different device identifiers associated with my account which were also allegedly used to access 2 other ACG customer accounts. I completely dispute the allegation. I have only ever accessed my ACG MT5 account from my own personal iPhone. I have never knowingly accessed, managed or traded another person’s ACG account, and I have never knowingly given anyone access to mine. I do not recognise the other accounts mentioned in their email and I have never knowingly participated in account management, group trading or anything similar. What I find particularly difficult to understand is how 9 different CID/device identifiers can supposedly be associated with my account when I have only used my personal iPhone to access ACG MT5. I have therefore asked ACG some very straightforward questions: • What exactly do these 9 CID/device identifiers represent? • Do 9 CIDs necessarily mean 9 separate physical devices? • Can multiple CIDs be generated from one physical device, operating system or MT5 installation? • What are the dates and timestamps of the alleged access? • What IP/session information is associated with the alleged activity? • Most importantly, what evidence do they have that I personally accessed, managed or traded the other accounts? I have formally disputed the decision and asked for the matter to be properly investigated. I have also submitted a formal Subject Access Request asking for the personal data and technical information relating to the investigation, including the CID/device information, relevant activity records and information concerning the alleged associations. I am not claiming that ACG’s system is definitely wrong. I am asking them to explain exactly what their system detected and how that technical information establishes that I personally committed account management. I’ve also found other public customer reports describing CID, Computer ID, device and IP-related disputes with ACG. Those are individual customer accounts and I cannot independently verify all of their claims, but the similarities are concerning enough that I believe the technical basis of these investigations deserves proper explanation. What makes this especially disappointing for me is the history I have with ACG. After around 4 years, £30,000+ spent, 3 previous payouts, a completed risk interview and genuinely recommending the company to other traders, I never expected to find myself in this position. If I had knowingly been managing somebody else’s account, I wouldn’t be fighting to obtain the underlying evidence. I genuinely do not understand how ACG has reached this conclusion and I am asking them to show me. I will update this review if ACG provides further information, resolves the matter or changes its decision. I am not looking for special treatment. I simply want a fair explanation and the evidence behind an allegation that has resulted in my accounts being terminated and my payout being affected. UPDATE: I am continuing to document the situation publicly and will update this review as the matter develops.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

Everything was good. But no respect for customers 😂 I will go on about this for a whole year cause i know i’m innocent

Least Liked Aspect

The biggest issue for me is how compliance decisions are handled, particularly when it comes to payouts and CID/device investigations. After around 4 years with ACG, £30k+ spent, 3 previous payouts and completing their risk interview, my latest payout was put under review and I was subsequently terminated over an alleged CID/device association with other customers. I have only ever accessed my ACG MT5 account from my own personal iPhone and have never knowingly managed, traded or accessed another customer’s account. I have asked ACG to explain exactly what the 9 CIDs represent and what evidence links me personally to the other accounts, but I am still waiting for a proper explanation. What makes this more frustrating is that there are other recent public customer reports describing CID, IP and device-related disputes, including customers who say they did not knowingly share devices or accounts. These are individual reports and I can’t independently verify every claim, but the recurring nature of these complaints makes the transparency of ACG’s compliance process a major concern for me. My biggest criticism therefore isn’t simply that I was investigated — firms obviously need compliance procedures. It’s that when a serious decision is made against a trader, there needs to be enough transparency and evidence for the trader to understand exactly what they supposedly did wrong and have a meaningful opportunity to challenge it. That is what I feel is missing from my experience.

1.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

1.0

Trading Conditions

Report

Reason

Unjustified Breach

Breach Reason

CIID

Summary

I believe the firm breached my expectations as a customer through a lack of transparency and a failure to provide sufficient evidence for the decision taken against my account. I requested a payout on 15 September 2026. After several business days of the payout being under review, I was informed that my account was being terminated following a compliance investigation. ACG stated that its CID (Device Identification) system had identified 9 device identifiers associated with my account that were also allegedly associated with 2 other customer accounts. The firm then relied on this as evidence of prohibited account management and terminated my accounts. I completely dispute this allegation. I have only ever accessed my ACG MT5 account from my own personal iPhone. I have never knowingly accessed, managed or traded another customer’s ACG account and have never knowingly given anyone access to mine. I requested clarification on exactly what the 9 CIDs represent, whether they correspond to 9 separate physical devices, the dates and timestamps of the alleged activity, relevant IP/session information, and what evidence demonstrates that I personally accessed or managed the other accounts. I have not been provided with sufficient information to understand how the technical CID associations establish that I personally committed account management. This is particularly concerning given my history with the firm: approximately 4 years as a customer, more than £30,000 spent, 3 previous payouts and completion of ACG’s risk interview. I have formally disputed the termination and requested the underlying personal data and technical information through a Subject Access Request. I am seeking a proper explanation and the evidence supporting the decision.

Documents From Reporter

Reviewer profile
Nahinul
BDBangladesh

Reviews

Reviews

4.0

Trader’s Satisfaction

Account Size

$10K

Program

2 Steps

Reached Payout
No
Certificates
April 30th, 2026

Response time was almost immediate.Thanks to David who really assisted me in understanding their rules.He made every rule so easy for me to understand

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

Mt5

Least Liked Aspect

Dashboard

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

4.0

Trading Conditions

A
Aqib
GBUnited Kingdom

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$50K

Program

2 Steps

Reached Payout
No
Certificates
April 28th, 2026

I’m really happy with the services overall. The customer support team has been excellent, very responsive and helpful. The progression from the challenge phases through to payout was seamless and hassle free. I received my payout promptly without any complications. Overall, I would highly recommend your platform to others.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

Least Liked Aspect

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Reviewer profile
Xenofon
GRGreece

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$200K

Program

1 Step

Reached Payout
Yes
Certificates
April 28th, 2026

Alpha Capital since I started trading with this amazing company back in late 2023 had always been a pleasure of an experience. From fast responses, reviews ,upgrades of accounts and payouts everything is handled with the highest level of professionalism. I would defo advise anyone to try ACG . Have successfully received over 44k to date.

Funding Period

1 month +

Payout Count

2

Number of Firms Funded With

10+

Top Firm Aspect

Conditions in trading is excellent, payouts are sent in 24-48h

Least Liked Aspect

Sometimes compliance but still not I dislike it its part of the process and can take a bit longer. Nothing major though

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Reviewer profile
YAHYE
KEKenya

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$0

Program

2 Steps

Reached Payout
No
Certificates
April 28th, 2026

I would like to update my previous review. After further communication, the situation has been clarified and resolved professionally. What initially seemed like a misunderstanding was addressed, and I appreciate the effort made to handle the matter properly. The support team was responsive during the follow-up, and I’m satisfied with the outcome. Overall, my experience has improved, and I appreciate the professionalism shown in resolving the issue.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

Smooth trading platform and easy account setup.

Least Liked Aspect

Some initial confusion, but it was later resolved.” 👍

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Reviewer profile
Lewis
KHCambodia

Reviews

Reviews

4.0

Trader’s Satisfaction

Account Size

$25K

Program

2 Steps

Reached Payout
Yes
Certificates
April 27th, 2026

The spread is great, customer service is good and the average payout period is about 2 days after the request withdrawal. But there is a rule that i dont quite like about it. The rule is news restrictions, for the news that restrict trading commodities are too many, and even though the news in europe countries also restrict. So it’s difficult to monitor and avoid.

Funding Period

1 month +

Payout Count

2

Number of Firms Funded With

2

Top Firm Aspect

I like the spread and customer service is pretty good.

Least Liked Aspect

I dont like the news restrictions rule for commodities, there are too many rules that restrict trading.

5.0

User Friendliness

4.0

Payout Process

4.0

Customer Care

4.0

Trading Conditions

Reviewer profile
Farhan
IDIndonesia

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$10K

Program

2 Steps

Reached Payout
No
Certificates
April 25th, 2026

Iam thoroughly impressed with Alpha Capital Group. They offer great rules and trading conditions that truly favor the trader's success, making it a top tier choice in the industry. The massive community on Discord is incredibly active and helpful, providing a great space for networking and growth. Furthermore, their responsive support staff is always available to assist with any queries, and the fast payout process ensures you get your hard earned profits without any unnecessary delays. Highly recommended for anyone serious about their trading journey

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

Support staff, Clear rule, and Fast payout procces

Least Liked Aspect

Evaluation price a bit expensive compare other firm but its because alpha always pay if you follow their rules

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

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    Alpha Capital Reviews: 4.4★ from 1,106 Verified Traders | Page 24 | Prop Firm Match