Reviews912
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GBReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
I have terrible experience with alpha capital group. i was on my 2nd phase of 50k account when on 24 December they blew my account because problem occured on their server. They also admitted in their discord and even live support was also aware of the issue. So they asked me to send effected trade I'd and Account number so they can sort out this issue. Because they were aware no other broker or prof firm went this low as their firm. I provided them all the profs about other broker or market that none of other went this low as yours. They made sure t...
N/A
0
Just live support response on time
Lack of transparency
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Wider spread
Summary
They said it was due to volatility and wider spread although it wasn't the reason on 24 December gold price stuck and moved just in place from 2593 to 2639 so admitted this bit after some days they said we can't do anything
Documents From Reporter
ZAReviews
1.0
Trader’s Satisfaction
$5K
2 Steps
i cleared my 5k evolution phase 1 and two in 22 days with no losing days and over 83% win rate applied for kyc verification and have not received any updates from them in 2 days now their support team is not replying as well are we just wasting our time and money and skills with these propfirms ?
N/A
0
nothing
nothing
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
NGReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Alpha Capital Group are part of the best prop firm out there, having a good support team, payout to traders on time, got one of the spread on MT5 and a beginner friendly dashboard
1 Month +
0
10+
Dashboard simplicity
Spread
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
PKReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
alpha capital is a good prop firm overall the one thing that I don't like about them they have a fixed that if you miss the date then you have a wait for the next 14 days to request your paved and everything else is a good day have various payout methods
N/A
0
Giving wise asmethod
The fixed payouy dates
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
GHReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
I managed to secure a 5k funded account with them but unfortunately couldn't get a payout. Their conditions are very good and the customer support is so great. They respond to you in seconds. Definitely worth a try
3 Months +
0
1
Their customer support
The website. It usually takes more time to load
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NGReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Alpha Trading Capital is a great firm to trade with, my complain is the account size that isn't raw spread, the spread is much I think it's to make traders purchase the raw spread account that offers commissions, other than that, they are great.
N/A
0
Their dashboard is very user friendly
The spread on the non raw spread account is unfriendly
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
ZAReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
Also read the 1-star Reviews on Trustpilot, and you will find no less thatn 6+ Traders that was banned for the same reason ??? ACG - Finally showed their true intentions. Banned me after failing KYC - VPN....server connected to multiple IP/country locations..... below - as posted on Trustpilot: ACG has hands down the most complaints about KYC issues... and I found out why.... Being a Trader with ACG for the last year, I have done 2 x KYC check at the beginning of the year (first to qualify for your free 5K account last December and the 2nd when I go...
6 Months +
6
3
They were better than TFT and MFF whom I was with before
They turned out to be as trusted as TFT and MFF...
4.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
4.0
Trading Conditions
Reason
Breach Reason
Summary
Documents From Reporter
January 9, 2025
Hi there Unfortunately, a confirmed IP/KYC breach on the account has been detected. We take these matters seriously to ensure the integrity of our processes and compliance with our standards. "Session accessed from multiple locations" in the context of Know Your Customer (KYC) refers to a situation where an account or trading session is logged into or accessed from different geographic locations or IP addresses within a short time frame. Unfortunately, due to the identified risk labels associated with your account, we have made the decision to close the account and terminate any future services with you. This decision was made to ensure compliance with our risk management policies and maintain the integrity of our operations. Kind regards Alpha Capital Group Uk
PKReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
I really love their staff very good and nice also the trading conditions are very great i hope more people try them out and experience the ease there its really amazing there
N/A
0
Support and trading conditions
Commission free spreads sometimes annoying
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
INReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
ALPHA CAPITAL GROUP IS GREAT BROKER , I USED 30$ AND GOT PAYOUT OF 2500$INSTANTT,MOREOVER PROPFIRM IS ONE OF THE BEST IN THE INDUSTRY,WITHOUT ANY HESITATION
3 Months +
1
10+
INSTANT PAYOUT ON DEMAND WITH ZERO DENIAL
NOTHING
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
ROReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
I won a free 5k last year when they gave 75k accounts of 5k for free. It took me few months to pass but finally I did and also reached my first payput with Alpha. The customer care is is fast and the trading conditions are perfect. Also the new dashbord is looking good.
3 Months +
1
5
Trading conditions and dashbord
-
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
CEO
Country

GB
Trust Pilot
Date Created
Years in Operation
4.4
912
total reviews
5
622
4
175
3
33
2
9
1
73
4.4
912
15% off + free account of the same size if reaching payout on all challenges
4.4
912
15% off + free account of the same size if reaching payout on all challenges