Reviews912
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GBReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Got my second payout with ACG after an interview with William from the risk department. If any of you traders will have an interview with them pray it's William because he is the most friendly and helpful guy you can expect. After the interview I received the payout in 30 minutes. About trading conditions, everything is smooth. Never had any problems with ACG. I’m about to buy a second swing plan account with them. Thanks Alpha and William. Richard
6 Months +
2
1
Never had problem with execution trades. Fast and friendly support. MT5 platform, allows EA.
Nothing at all.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
ILReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
i opened a user with wrong email. and i purchased a 100k challenge. i requested from support to help me fix it . support didn't help me beside linking the challenge to ctrader after ten emails!!! . after passing phase 1 i requested again to link the challenge to a new user that i opened by their request but the didnt do it and now i cant tarde phase 2 . the costumer service is very bad and it takes days to get a respond . . compared to other firms i use they look like a big scammmm. if they link my phase 2 challenge to the new user i created by ...
N/A
0
nothing
costumer service
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
NGReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
This firm is the best firm, they have the best rules and managment which a trader is going to be sticking to the rules of trading, and lastly i love they payout section
6 Months +
0
2
Spread
Rules, payment, and then profits target
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
KEReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
Alpha Capital Group is an exceptional prop firm! They offer great trading conditions and training, fostering a strong trading community. Highly recommend!
Less 1 Month
0
10+
No manipulation
Nothing
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
HTReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
I validated my first challenge with ALPHA CAPITAL, and also my first payout...I like this prop firm, no problem with payments and they are fast with the support service
6 Months +
1
1
support is fast...and i like the NAS100 spread they have,it's my favorite asset
too much time to get you into real account
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
ETReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
I needed to inquire about kyc time period and their live chat Ahmed assisted very smoothly and told me it could take up to 2 business days. and also i like how they respond to the live chat quickly keep it up Alpha!!!
N/A
0
staffs are very friendly
Everything is cool but it would be better if we received email when the kyc is verified.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PKReviews
3.0
Trader’s Satisfaction
$5K
2 Steps
they denied my first payout saying that it envolve gambling but i havent trade during the news event. my trade was opened 1h and 55 minute after the news. after all they havent breached my account. I hope this time they check it properly. Thanks
Less 1 Month
0
1
response time
in terms of Payout
3.0
User Friendliness
3.0
Payout Process
3.0
Customer Care
3.0
Trading Conditions
Denied Amount
Reason
Denied Reason
gambling on news event, but i have not trade any event they claimed
Summary
gambling on news event, but i have not trade any event they claimed. i opened trade 1 hour and 55 minutes after the news event
Documents From Reporter
NGReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
Alpha capital, I must say has a very wild spread on some currency pairs. But has the fastest payout with good customer service. Quick credentials and overall they are good. 😊
3 Months +
1
3
Fast payout
Spread
4.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
3.0
Trading Conditions
USReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
3months with ACG, everythings great compare to all other firms out there. Most importantly, as long as you follow the rules, NO PAY DENIALS The trading conditions are far best.
1 Month +
1
1
trading conditions
dashboard delays
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
ROReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
I have pass the step 1 and 2 , and they don't give me the funded account they delayed me for more than 3 week, I speak to support on dashboard, they told me to wait but I wait for 3 weeks, I email them and they are not answering, on time they answered and they told me what is my account number, but all the details i have allready give them in the email that I send. I had and interview with them never got any info after that , they block my on the app on email amd dashboard of their website, I try to speak but they only find the same excuse, that my...
N/A
0
I was thinking they are a trusting company but they're just scammers
Nothing I regret that I bought from them
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Summary
Documents From Reporter
CEO
Country

GB
Trust Pilot
Date Created
Years in Operation
4.4
912
total reviews
5
622
4
175
3
33
2
9
1
73
4.4
912
15% off + free account of the same size if reaching payout on all challenges
4.4
912
15% off + free account of the same size if reaching payout on all challenges