CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1106
total reviews
5
774
4
205
3
35
2
11
1
81
4.4
1106
4.4
1106
50% off on Direct accounts
4.4
1106
50% off on Direct accounts
Traders consistently highlight Alpha Capital's tight spreads and fast execution, particularly on XAUUSD, with many noting that trading conditions are among the best in the prop industry. The balance-based drawdown model receives specific praise for accommodating swing traders, and the rules are widely described as clear and straightforward—"follow the rules and get paid" appears repeatedly. Customer support earns strong marks for responsiveness across live chat, Discord, and email, with...
Reviews1106
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PakistanReviews
5.0
Trader’s Satisfaction
$5K
1 Step
N/A
0
low prices and tight spreads
News trade is only allowed on 2 step swing account.. and there is no swing account on 1 step ...
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
South AfricaReviews
5.0
Trader’s Satisfaction
$15K
2 Steps
3 months +
2
4
Everything from website to discord community
Swaps are crazy
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Saudi ArabiaReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
1 month +
1
2
They are connected with social media, which shows companies transparency. They take interviews, they ask simple risk questions. Just to make sure you are the one who trading the account. All these company levels and ways shows how serious they are with their business.
They take maximum 3 working days for payouts, which is fast enough, I would be happy if they could make it further faster.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PakistanReviews
5.0
Trader’s Satisfaction
$0
1 Step
Less than 1 month
1
0
Good Trading Conditions Support
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
AustraliaReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
1 year +
1
1
Trading teminal( MT5), Dashboard and obviously the Payouts
Nothing special to mention
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GhanaReviews
5.0
Trader’s Satisfaction
$0
2 Steps
N/A
0
The trading conditions
NOthing much
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PakistanReviews
4.0
Trader’s Satisfaction
$50K
2 Steps
1 month +
0
0
customer support and conditions
payout time
3.0
User Friendliness
3.0
Payout Process
3.0
Customer Care
4.0
Trading Conditions
United StatesReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
3 months +
0
2
Oh, what did I like the most about Alpha Capital Group? Definitely their commitment to transparency and honesty. It’s truly impressive how they can deny a payout while admitting their own system has errors, yet still stand by their decision. Their dedication to customer service is unparalleled too, especially when they go out of their way to make up new rules as they go. It’s refreshing to work with a company that’s so consistent in changing the narrative to avoid paying traders. Truly, a top-tier experience!
Their ethics, transparency and fraudulent behavior
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
News trading
Summary
My experience with Alpha Capital Group has been incredibly frustrating and disappointing. Everything seemed fine at first, but when it came time for a payout, they blatantly changed the rules to avoid paying. I placed a trade on March 14, 2025, at 10:53 AM Eastern Time (ET) and closed it at 11:00 AM ET. According to their own policies, trades are restricted only within two minutes before and after high-impact news releases. The United States Michigan Consumer Sentiment data was released at 10:00 AM ET, meaning the restricted period ended at 10:02 AM ET—well before my trade. Despite this, they denied my payout, falsely claiming my trade occurred within the restricted window. When I disputed this with clear, time-stamped evidence—including screenshots from my trading terminal—they responded with contradictory excuses. They first said their system uses GMT+3, which actually aligned with my proof that I was outside the restricted period. Then, they suddenly claimed their backend was set t
Documents From Reporter
AlgeriaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
1
3
Reliable payment. Reasonable trading rules. Good support.
Nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndiaReviews
2.0
Trader’s Satisfaction
$50K
2 Steps
Less than 1 month
0
3
Their discount offers.
Customer Service and their way of treating traders. It was disrespectful of them to deny payouts and then block me and deny me access to their website and social media platforms when I tried reaching out to them.
2.0
User Friendliness
2.0
Payout Process
2.0
Customer Care
3.0
Trading Conditions
Denied Amount
Reason
Denied Reason
They think that I'm not the one trading the account.
Summary
They think I'm not the one trading the account but also think that I'm risking too much because one of the trades I took did not have a stop loss order. I did not breach the account but they still said it was too risky. The risk team interviewer tricked me by asking me to demonstrate a trade by placing 0.5% risk of my funded account but they took the demo account capital into consideration. And when I asked about it they just blocked me everywhere.
Documents From Reporter
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