CEO
Trustpilot
Date Created
Years in Operation
4.4
203
total reviews
5
157
4
17
3
3
2
1
1
25
4.4
203
4.4
203
10% off all 5K to 200K accounts
4.4
203
10% off all 5K to 200K accounts
Traders consistently praise Hola Prime for exceptionally fast payouts, with multiple reviewers reporting payment processing in under 15 minutes and several noting payouts completed within the hour. Support responsiveness stands out as a key strength, with traders describing quick, helpful, and professional assistance across tickets and live chat. The firm's clear rules and transparent terms are frequently mentioned positively, along with affordable challenge pricing, competitive spreads, and...
Reviews203
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4.4
PhilippinesReviews
3.0
Trader’s Satisfaction
$100K
2 Steps
Less than 1 month
0
2
Customer support is responsive
Very strict rules compared to other prop firms but still transparent.
4.0
User Friendliness
1.0
Payout Process
3.0
Customer Care
3.0
Trading Conditions
July 24th, 2026
Dear Ernel, Thank you for taking the time to update your review and share your experience. At Hola Prime, maintaining disciplined risk management is fundamental to our trading environment. Excessive margin utilization can significantly increase account exposure and is therefore prohibited under our Trading Rules to encourage sustainable and responsible trading practices across all funded accounts. We truly appreciate your willingness to revisit the situation after reviewing the details with our team. We're glad we were able to clarify the margin utilization rule and reach a resolution. Your feedback about our support teams is greatly appreciated, and we're pleased that we could assist you. Thank you as well for highlighting the importance of monitoring margin utilization. We wish you continued success in your trading journey and remain available should you need any assistance in the future. Kind regards, Hola Prime Team
4.4
Tanzania, United Republic ofReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
3 months +
1
1
quick payout and customer care
Rules are clear when you understand them but it was amaizing journey
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 20th, 2026
Dear Davis, Thank you for your kind words and for choosing Hola Prime! We're delighted to hear that you've enjoyed trading with us and that our responsive customer support, quick payouts, and 24/7 assistance have made your experience a positive one. We remain committed to providing a seamless trading journey and processing eligible payouts within one hour. We truly appreciate your trust and wish you continued success in your trading journey! Team Hola Prime
4.4
MalaysiaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
10+
3
PAYOUT SPEED !! It's GREAT to the point that I would call it INSANE! INSANELY GREAT!
The increased allocations after being on PRIME CIRCLE are not very clear, not visible on dashboard. The +5% split under PRIME CIRCLE too, was not reflected directly in dashboard. The PRIME CIRCLE features require updates to improve our experience.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 20th, 2026
Dear Trader, Thank you for your amazing feedback and for being a valued part of the Hola Prime community! We're thrilled to hear that you've had such a positive experience with our fast payouts, trading conditions, and customer support. Your trust, continued success, and multiple payout milestones truly mean a lot to us. It's especially rewarding to know that you've become part of our Prime Circle community, which recognizes traders who have demonstrated consistency through multiple successful payouts and provides exclusive benefits for their achievements. Thank you for choosing Hola Prime and for your continued support. We look forward to being part of your trading journey and wish you many more successful milestones ahead! Warm Regards Team Hola Prime
4.4
South AfricaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Less than 1 month
0
3
support is very fast to respond
i had to waiyt at leadt day befire my kyc interview
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 20th, 2026
Dear Saint, Thank you for your fantastic review! We're delighted to hear that you've had a smooth experience with Hola Prime and that you found our platform transparent, our rules fair, and our operations seamless. Congratulations on successfully passing both Phase 1 and Phase 2! It's great to know you received your account credentials promptly after completing the process. Following a successful review and KYC verification, we aim to provide traders with their funded account credentials as quickly as possible. We truly appreciate your trust in Hola Prime and wish you continued success on your funded trading journey! Warm Regards Team Hola Prime
4.4
VietnamReviews
5.0
Trader’s Satisfaction
$50K
1 Step
3 months +
3
4
Their fairness, transparency, and professionalism. They communicate quickly, resolve issues openly, process payouts very fast, and most importantly, they honor their commitments. Even after introducing restrictions for the Vietnamese market, they still processed my payout promptly and fairly, which earned my trust and respect.
The only downside for me is the recent restriction on the Vietnamese market. As a Vietnamese trader, I was genuinely disappointed because I have had a very positive experience with Hola Prime. I understand that business decisions are sometimes necessary, but I sincerely hope Hola Prime will be able to return to Vietnam in the future so more traders can benefit from their services.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 13th, 2026
Dear Nguyen, Thank you for sharing your detailed experience and for your continued trust in Hola Prime. We're delighted to hear that our commitment to transparency, fairness, and open communication has made a positive impact on your trading journey. We're glad we could address your concerns and that your payouts were processed quickly and smoothly. We're proud to have you as part of the Hola Prime community and look forward to supporting your ongoing success. Best regards, Hola Prime
4.4
BelgiumReviews
5.0
Trader’s Satisfaction
$150K
1 Step
3 months +
5
2
Fast payouts and easy rules
For few weeks they had stopped crypto payouts for maintenance, but Rise and bank transfer were working, no complaints from me.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 20th, 2026
Dear Pritesh, Thank you so much for your wonderful feedback and for placing your trust in Hola Prime! We're delighted to hear that you've had such a positive experience with us and that our fast payouts, straightforward trading rules, and reliable service have stood out compared to your previous experiences. Knowing that you've successfully received multiple payouts, some in as little as a few minutes, is incredibly rewarding for our team and reflects the seamless experience we strive to deliver for every trader. Our goal has always been to build a prop firm that rewards disciplined traders with transparent rules, reliable support, and a smooth payout process, making it easier to focus on consistent trading and long-term success. We truly appreciate your continued trust and support. Wishing you many more successful trades and payouts ahead! Warm Regards, Team Hola Prime
4.4
Burkina FasoReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
N/A
0
the reset of trading balance instead of considering it as a rule breaching
the leverage on two step prime is not enough, the margin not allow us to trade correctly and take good risk.
5.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
July 20th, 2026
Dear Abdoul, Thank you for taking the time to share your experience with Hola Prime! We're delighted to hear that you've had a great trading journey and that you've been satisfied with our low spreads, smooth trade execution, and the flexibility to hold positions overnight. It's also wonderful to know that our support team has been able to assist you promptly whenever needed. Your feedback motivates us to continue delivering the best possible trading experience. We truly appreciate your trust in Hola Prime and wish you continued success in your trading journey! Warm Regards, Team Hola Prime
4.4
CanadaReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
Less than 1 month
1
4
Coming up with reasons not to provide a payout after providing 1 payout
The lack of transparency and evidence when enforcing violations. My account (86912) was breached for alleged "device sharing" without any proof being provided. As someone who never shared my account or device and was close to a payout, I found the decision unfair and frustrating. What concerns me most is that this is not the first time I've encountered issues shortly before becoming payout eligible. Customers deserve clear evidence and a fair review process when such serious actions are taken.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Device Sharing
Summary
My account (86912) was breached for alleged "Device Sharing" despite the fact that I have never shared my account, login credentials, or device with anyone. I am the sole user of the account and manage all trading activity myself. What made the situation particularly frustrating was that the account was approaching payout eligibility when the breach was issued. This is not the first time I have experienced issues with an account close to payout, which has raised serious concerns for me about the fairness and consistency of the review process. Hola Prime informed me that a device associated with my account had also been used by other clients, but no detailed evidence or proof was provided to support this claim. As a paying customer who has spent a significant amount purchasing accounts, I expected transparency and a clear explanation before such a serious action was taken. The breach resulted in the loss of my account and payout eligibility based on allegations that I strongly dispute, which I believe is unfair and unjustified.
Documents From Reporter
July 21st, 2026
Dear Parth, Thank you for sharing your feedback. We understand your concerns regarding the account breach and would like to clarify that the decision was not based on your proximity to a payout or any payout-related consideration. Account reviews are conducted based on compliance with our published Trading Rules and risk management policies, which apply consistently to all traders. Following a review of account, our Risk Team identified that a device used to access this account was also used to access other clients’ accounts. Under Hola Prime’s Device Sharing policy, sharing an account or the device used to access Hola Prime accounts is considered a Prohibited Trading Practice and is a violation of our Terms of Service. This policy exists to maintain fairness and integrity across our trading environment, and it applies regardless of whether the account holder intended to share access or not. The breach decision was made based on account access patterns identified during our review and was not related to trading performance or payout eligibility. We understand that such outcomes can be disappointing; however, risk and compliance reviews are necessary to ensure a fair environment for all traders. The account was breached in accordance with the applicable rules and policies. Our team still remains available in case you need any assistance or clarification regarding the concern. Kind Regards, Hola Prime Team
4.4
NigeriaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
The trading rules and conditions
I just love everything yet
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 23rd, 2026
Dear Damilare, Thank you for your wonderful feedback! We're delighted to hear that you’ve had an excellent experience with Hola Prime. Providing a trader-friendly environment with clear rules, reliable services, and responsive support is at the heart of what we do. We truly appreciate your trust and kind words. Your support motivates us to continue enhancing the trading experience for our community. Warm Regards, Team Hola Prime
4.4
IndonesiaReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
Customer support and trading conditions
none
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 15th, 2026
Dear Vharel, Thank you for your wonderful feedback! We're delighted to hear that you've had such a positive experience with Hola Prime and that our support team and trading conditions have met your expectations. Your kind words and rating mean a lot to us. We're especially happy to know that you'd love to take on more challenges with us. We'll continue working hard to provide the reliable service and trading environment you deserve. We truly appreciate your trust and wish you continued success on your trading journey. Warm Regards, The Hola Prime Team
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