4.7
1330
4.7
1330
10% off + credits equivalent to free account of the same size if reaching payout on all accounts except 100K High Stakes account (first order only)
4.7
1330
10% off + credits equivalent to free account of the same size if reaching payout on all accounts except 100K High Stakes account (first order only)
Traders consistently highlight The5ers' tight spreads, reliable execution, and straightforward payout process. Many report receiving payouts within 2-4 business days with no hidden hurdles, and several note appreciating the "no hidden rules" approach. The responsive customer support team receives frequent praise for quick problem resolution. The evaluation structure and scale-up plan are seen as trader-friendly, with clear rules that make it easier to plan strategies. Trading...
Reviews1330
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4.7
EstoniaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
Trading Conditions, by far best spreads and slippage compared to any other firm.
Some challenges may be a bit more expensive than other firms offer but in exchange you'll get the best trading conditions.
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
AlgeriaReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
0
3
none
none
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
intrview
Summary
Extremely disappointing experience with The5ers. I followed every rule, passed two challenges, and reached $50K then $100K funded. But when it came to my first $6K payout, it was suddenly rejected after an interview because they said my strategy “doesn’t work” with them. The language barrier during the interview made things even worse, as AI was used to translate what I was saying. What makes no sense is that I use the exact same strategy with another prop firm and it was accepted without any problem. I’m honestly mentally exhausted and devastated after losing a payout I worked so hard for. I’m sharing my experience because I want to protect other traders from going through the same situation. I’ve also seen many traders complain about long payout processes and similar issues. I expected much better from The5ers.
Documents From Reporter
4.7
TürkiyeReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Less than 1 month
1
1
The5ers support team responds very quickly and makes a great effort to resolve issues.
Prices are high.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
IndonesiaReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
no 1
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
4.7
Tanzania, United Republic ofReviews
4.0
Trader’s Satisfaction
$2.5K
2 Steps
Less than 1 month
1
2
Their customer support is quick in responding ❤️
Nothing
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
4.7
MalaysiaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Less than 1 month
1
3
their price and reward is the best in the market now!
The trading is smooth, but sometime the market move too fast, it cannot execute the order at the right price, this is the only issue.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
Reviews
5.0
Trader’s Satisfaction
$2.5K
2 Steps
3 months +
1
1
I really appreciate the straightforward payout process and the professional trading environment. The clear rules and reliable support give me confidence to focus on my trading.
The rules can take some time to fully understand, especially for new traders, but the overall experience has been positive and the support team has been helpful.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
MoroccoReviews
4.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
2
3
spread
some issues with the support/and rise
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
Reviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
1
1
The professionalism and transparency of the overall process. I particularly appreciate the clear risk management framework, structured trading conditions, and responsive customer support. The payout process was also well organized, with my first payout being handled smoothly and professionally.
The only minor drawback is that some processes, particularly around payouts and payment providers, could be explained more clearly upfront. However, customer support was responsive and helpful whenever I needed clarification.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
Reviews
1.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
Everything dislike
Nothing
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
I attended the interview and answered all the questions properly. However, despite this, my account was still marked as failed. I do not clearly understand the reason for this decision.
Summary
⭐️ **1-Star Review – Very Disappointing Experience** I purchased a **$50K 2-Step account from The5ers** and successfully passed both phases. After receiving the funded account, I traded according to the rules and managed to make **over $2,500 in profit**. When I submitted my withdrawal request, I was asked to attend an interview. I attended the interview and answered all of their questions honestly and to the best of my knowledge. Unfortunately, my payout was rejected, and my account was subsequently banned without a clear explanation or sufficient details regarding the reason for this decision. This was extremely disappointing, especially after successfully completing both phases and generating profits while following the program requirements. I expected transparency and a fair explanation regarding the payout rejection and account termination. Based on my personal experience, I cannot recommend The5ers. I hope the company improves its transparency and communication with traders in situations like this.
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