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4.7
THReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Best firm in the industry! I have been trading with Th5ers for the past 2 years. I have received over 20k in payouts from them, and never had any serious issue. Overall, Th5ers is a reliable company and their long track record puts them on top. keep up the great work!
6 Months +
2
2
Customer Support trading conditions long track record
some delays in payouts, but they never fail to pay, so nothing to worry about.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
UAReviews
2.0
Trader’s Satisfaction
$12.5K
2 Steps
Dear Traders. The5ers is one of my favorite prop-firm in the market. But it was before they do not delayed my payouts. Now I'm facing delays over delays, and some of the payout requests haven't been proceeded yet. For example: 27.05.2026 I requested 518$ from my scaled 12,5K account and for no reason they haven't paid me yet. I've contacted the support, asking why are such postponements became a common deal. They answered "due to internal technical difficulties". Why do you write then 2-4 business days on the dashboard? They are averaving to pay...
6 Months +
4
0
The5ers are transparent and fair with their trader. At least that what I expierienced in 2025. As soon as 2026 begun and I request some payouts they were constantly delaying them and telling me that all is OK, I should wait a bit.
1. The necessety to contact the support constantly. Every payout I should remind them to proceed it 2. Long-time until the funds arrive
4.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
4.0
Trading Conditions
Denied Amount
Reason
Denied Reason
A temporary delay with our payment provider due to internal technical difficulties.
Summary
27.05.2026 I requested 518$ from my scaled 12.5K account and for no reason they haven't paid me yet. I've contacted the support, asking why are such postponements became a common deal. They answered "due to internal technical difficulties". Why does then you write 2-4 business days on the dashboard? Anyways is such a pity that somebody should wait so much time just to get rewarded.
Documents From Reporter
4.7
PKReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
Once upon a time the5ers is a good company i received the payouts as well, now what they did, first they delay payouts more then 20 days as well, I place the payout request more then 2800usd this amount after deduction of 20% of 5ers. So they delayed after that they told me for a interview call i have completed the interview call and Risk team sends me an email that interview is clear and your payout is ready for processed. Again they delayed so every day i send an email to know about the status of my payout. Rather then receiving my payout they sen...
N/A
0
Right now i am angry so its quite tough to tell the exact.
3.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
The firm's stated reason for denial Unusual trading, with no specific reason.
Summary
I place the payout request which is 2840 adter 20%deduction of 5ers company call an interview i have successfully pass the interview risk team send me an email that interview is pass and your payout is processed, then after some days they suspend the account deniel the payout by asking general terms and condistions violates. Thats all. I have attached the pdf with all screen shots proofs.
Documents From Reporter
4.7
NPReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Had a great experience with 5ers they have the best spreads and executions on the market never ever had any single issue with them only the customer support is bit slow overall 4/5
N/A
0
execution
customer support
5.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
4.7
INReviews
5.0
Trader’s Satisfaction
$2.5K
2 Steps
Maine 5ers ka 2.5k challange ko buy Kiya tha and Mera Jo experience raha 5ers ke sath bahut hi achha tha. Smooth execution and low spread. Mera overall experience achha tha. Main 5ers ko 5 out of 5 Dena pasand karunga. Translation: I bought the 2.5k challenge of 5ers and my experience with 5ers was really good. Smooth execution and low spread. My overall experience was good. I would like to give 5ers a 5 out of 5.
N/A
0
Low spread and smooth execution.
Sometimes my order is not executed when I place limit order this happens with me twice and I miss those two Targets.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
INReviews
4.0
Trader’s Satisfaction
$10K
1 Step
I have been using 5ers for past years and I am satisfied with their service. Rules are crystal clear, trading conditions aren't difficult or confusing. However, in the past 3-4 months there has been a significant decline in customer service. I have to wait in line for like 10-20 mins to speak to a customer care executive even if I am funded. That is what really don't like currently but hope to see them improve it as soon as possible.
N/A
0
Clear rules and user friendly dashboard.
Customer care support.
4.0
User Friendliness
5.0
Payout Process
3.0
Customer Care
5.0
Trading Conditions
4.7
AZReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
I trade with the5ers almost three years. First of all should be mentioned their credibility. I have got payouts two times, without any delays. And each payout guided by 20K bootcamp account. Indeces, which I mostly trade don't have comission fees, which also pleasent bonus
6 Months +
2
2
Credibility
Night spreads
4.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
4.7
PKReviews
4.0
Trader’s Satisfaction
$20K
3 Steps
Good trading experience and execution was smooth although I didn't make it to payout, supportive staff , rules was clear overall you can buy from them.
N/A
0
Clear rules.
Late payout complains
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
4.7
INReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
I successfully passed the two-step challenge and received my payout without any issues. I am very satisfied with the overall service, support, and reliability of The5ers. The payout process was smooth, and the firm has been professional throughout my experience. The only improvement I would suggest is lowering the fees, which would make the experience even better for traders. Overall, a trustworthy prop firm with a great track record. Highly recommended! 🚀📈
3 Months +
0
0
I successfully passed the two-step challenge and received my payout without any issues. The payout process was smooth and fast, and the support team was professional and helpful. I also like the clear trading rules and overall reliability of the firm.
The only thing I would like to see improved is the challenge fee. Lower fees would make the firm even more attractive and accessible to traders. Other than that, my experience has been very positive.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
KEReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
My experience with 5ers was great. Even though I did not make it to get a pay out, the trading experience was good... Customer support was nice and the customer care agents were very responsive and ready to help and give guidance
N/A
0
Transparency, no hidden rules
Payment process
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
