4.7
1330
4.7
1330
10% off + credits equivalent to free account of the same size if reaching payout on all accounts except 100K High Stakes account (first order only)
4.7
1330
10% off + credits equivalent to free account of the same size if reaching payout on all accounts except 100K High Stakes account (first order only)
Traders consistently highlight The5ers' tight spreads, reliable execution, and straightforward payout process. Many report receiving payouts within 2-4 business days with no hidden hurdles, and several note appreciating the "no hidden rules" approach. The responsive customer support team receives frequent praise for quick problem resolution. The evaluation structure and scale-up plan are seen as trader-friendly, with clear rules that make it easier to plan strategies. Trading...
Reviews1330
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4.7
IndonesiaReviews
5.0
Trader’s Satisfaction
$2.5K
2 Steps
N/A
0
In terms of purchasing, the rules associated with the various challenges and funded accounts really appealed to me.
In my opinion, the candle movements are extremely volatile, and the maximum downside limit is quite tight.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
4.7
PortugalReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Less than 1 month
1
1
What I like most about The5ers is the transparency. The rules are clear, there are no hidden conditions, and the customer service has been excellent whenever I’ve needed help. The payout process was also very quick and straightforward, which gave me a lot of confidence in the firm.
There isn’t much I’ve disliked so far. Occasionally the dashboard can take a little while to update, but whenever that has happened, customer service has been very responsive and has manually corrected it straight away.
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
IndiaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
Customer Care - Responsiveness, Trust
Nothing so far
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
IndiaReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
Less than 1 month
0
0
Nothing
Payout denied
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Gave interview gave answer all questions correctly then recieved email stating payout denial
Summary
Gave interview gave answer all questions correctly then recieved email stating payout denial and unjustified breach email stating no evidence of rule breach and what went wrong just vague allegation
Documents From Reporter
4.7
Reviews
1.0
Trader’s Satisfaction
$125K
2 Steps
1 month +
0
2
Nothing
fake well-know brand poor customer support
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
ccount integrity and exclusive ownership issues
Summary
I want to share my current experience with The5ers. I passed the $100K High Stakes 2-Step challenge, became funded, generated profits, and my account was later scaled to $125K. On August 6, I requested a $15,800 payout. My withdrawal was later placed on hold and I was invited to a Risk Management interview. I fully cooperated with the interview, answered questions about my trading strategy, risk management, leverage, lot size, spreads and High Stakes rules, and screen-shared my trading history. I also showed my FTMO and FundingPips accounts when requested. After the interview, The5ers terminated my account and rejected the $15,800 payout, citing “account integrity and exclusive ownership issues.” However, the email did not identify any specific trade or provide detailed evidence supporting this conclusion. I personally trade my accounts manually and I have preserved my full trading history, interview recording, support conversations and payout records. I have now submitted a form
Documents From Reporter
4.7
United KingdomReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
Less than 1 month
1
1
Clear rules and fast payouts!
everything was great nothing to mention as dislike
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
Reviews
1.0
Trader’s Satisfaction
$100K
2 Steps
1 year +
0
3
it was fine at first when my account was still 5,000 USD, suddenly a lot of weird things started happening
4.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
the accusation of using an extra account without proof is just an assumption
Summary
According to what's stated in the email, my account was deactivated unilaterally, accused of violating rules, even though I don't feel like I did anything wrong, and I asked for proof if I actually did, but they didn't provide any. All they gave was an unfounded statement. I feel really unfairly treated because I feel like I didn't make any mistakes, yet my transactions are considered invalid as stated in the PDF email I provided. In the file, the initial proof of me noticing something strange with my transactions. This never happened before when my account was $5,000, but when it reached $100,000 USD, all these weird things started happening. I already had my trades set to TP, but it said 'Order to close this position already exists.' I even gave them this proof, and they just said it was slippage, which is such a weird excuse. slippage means the price opened differently from what I saw, basically you have to look at it tick by tick. But this wasn’t slippage; this was a delayed close, like it was being held. I kept pressing close and it wouldn’t work, it felt like I wasn’t allowed to make that much profit. Only when the price dropped a bit could I close it. Really unfair. In the last PDF file, that's my disabled account. When I passed the 5000 account, suddenly the funded account wasn't given, and the 100,000 account got disabled, even though I hadn't reached the maximum daily loss. The funded account wasn't given, and they kept making excuses so that my account wouldn't be given to me, even though I didn't do anything wrong. They asked for an explanation about the method I used, I already gave it, but there are still always cheating issues.
Documents From Reporter
4.7
TunisiaReviews
2.0
Trader’s Satisfaction
$100K
2 Steps
6 months +
3
1
Honestly, after what happened with my account, I cannot say that there is anything I particularly liked about the firm. I invested significant time, discipline, effort and commitment into trading according to the company's rules. After successfully receiving three consecutive payouts, my account was closed when I made another approximately 0.8% profit. The fact that my profits were previously accepted but my account was later closed because I was considered to be making “too much profit with too little trading” is extremely concerning to me.
The unilateral closure of my account without giving me a meaningful opportunity to respond or challenge the decision. After three successful payouts, my account was closed when I made another approximately 0.8% profit. I was told that my methodology involved “too little trading and too much profit.” Despite repeatedly asking which specific rule I had violated and requesting a phone call or video meeting, I was not given further details. I find it unacceptable that a trader can follow the same risk-management approach, remain within the stated rules, and successfully receive payouts, only to have the account closed when the trader continues to become profitable.
3.0
User Friendliness
2.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
The firm stated that my trading activity was considered prohibited uncommercial trading behavior due
Summary
I had previously received three consecutive payouts. When I requested a fourth payout of approximately $800, the firm denied it and terminated my account. I requested further clarification and a phone or video meeting, but they refused to provide any further explanation. The firm stated that I used a highly speculative trade that resulted in rapid profits within a limited trading period. I strongly disagree. I strictly followed the trading rules, never exceeding 1% risk per trade. I traded gold during the Asian session, avoided major news, and closed my trades the same day. The fourth payout was only 0.8% of the account balance ($800). Despite this, the payout was denied and my account was terminated. I have evidence supporting all the statements above.
Documents From Reporter
4.7
IndiaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
6 months +
2
2
Everything awesome
Pricing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
IndiaReviews
5.0
Trader’s Satisfaction
$20K
3 Steps
Less than 1 month
1
2
What I liked most was how fast the entire process was—they handled my payout in no time. Plus, their support team was really helpful whenever I had questions
Honestly, there wasn’t anything I disliked. My overall experience has been positive, and I don’t have any complaints.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
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