4.7
1330
4.7
1330
10% off + credits equivalent to free account of the same size if reaching payout on all accounts except 100K High Stakes account (first order only)
4.7
1330
10% off + credits equivalent to free account of the same size if reaching payout on all accounts except 100K High Stakes account (first order only)
Traders consistently highlight The5ers' tight spreads, reliable execution, and straightforward payout process. Many report receiving payouts within 2-4 business days with no hidden hurdles, and several note appreciating the "no hidden rules" approach. The responsive customer support team receives frequent praise for quick problem resolution. The evaluation structure and scale-up plan are seen as trader-friendly, with clear rules that make it easier to plan strategies. Trading...
Reviews1330
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4.7
UkraineReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
6 months +
3
3
I was the biggest ambassador of the firm, but the way they treated me - nothing
Do not paying hard earned money
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
"Account integrity and exclusive ownership" (Termination for Cause)
Summary
Funded account. The5ers reviewed, approved and paid three payouts in February–March 2026 ($6,457.55 in total — Feb 11, Feb 25, Mar 11). On Aug 7, 2026 I requested my next payout of $5,902.24; it was placed On Hold. On Aug 11 I completed their video risk interview: I walked the analyst through my strategy on live charts and showed my dashboard, the mobile app and my VPS (rented in my own name, running my own risk-management EA). At the analyst's request I emailed the EA's full source code twice — I never received an acknowledgment. On Aug 17 I received a template termination letter citing "account integrity and exclusive ownership": no specific trades, no timestamps, no T&C clause, no evidence of any kind. The payout was denied and the fee declared non-refundable. I have been the sole operator of this account at all times. Proof attached: termination email, withdrawals history, KYC status.
Documents From Reporter
4.7
IndiaReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
N/A
0
All good
N/A
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
United StatesReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
Less than 1 month
0
2
Actually nothing, I continued forward with passing the test because I paid for it and it’s no refunds so I figured I’d just make my money back. Out of all the firms I’ve traded with this one was my biggest mistake.
Their risk system is glitchy. Their risk team doesn’t understand their system all the way. Incompetent with their own system and customer service sucks in resolving errors on their part. The one side betting rule is horrible! You can not just be a bull or bear. That is ridiculous.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Daily Loss Limit Breached
Summary
I took my first trade, with a stop loss below my daily loss limit. My trade was liquidated before my stop loss was hit due to an error in their system. My balance was $10,055.05 percent daily loss limit. I was liquidated at $378 My account was closed for daily loss limit breach As you can see that is incorrect I did not breach my daily loss limit I reached out to customer service Anita confirm that I did not breach my daily loss limit and did not understand why my account was deactivated She forwarded my issue to the risk team and they confirm that my account shouldn’t have been deactivated and they told me the reason why it was a system error. Instead of resetting my account, they reactivated the account with that loss that they liquidated I complained about resetting the account to the original balance, and they replied with further investigation that my account did reach the daily loss limit. Nothing on my dashboard reflected that. They gave me a balance that I do not have on my dashboard and a threshold that I did not reach on my dashboard I don’t know where that screenshot number comes from but it was not mine. My balance was $10,055. They told me that my balance was $10,188. When you look at my conversation with customer service, they confirmed that my starting balance is 10,055. They close my account again with no reflection of anything I did wrong in my dashboard
Documents From Reporter
4.7
TürkiyeReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
Less than 1 month
1
0
The professionalism, clear rules, and fast payout process. Everything has been smooth and straightforward.
Cant remember anything
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
IndiaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
1 month +
1
1
Trading comdions are very smoth. No restriction on trader.
Payout
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
PakistanReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
3 months +
1
3
the rules and payout structure and credibility above all that is perfect. Above on reliability that my payout will not be declined.
i would like them to move from 1-3 business days to minutes for payout. Everything else is fine
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
VietnamReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Less than 1 month
1
1
The payout process is fast
Some hidden rules, but they are oke with me
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
South AfricaReviews
4.0
Trader’s Satisfaction
$2.5K
2 Steps
N/A
0
the spread/ trading conditions.
the dashboard could do better
3.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
Taiwan, Province of ChinaReviews
2.0
Trader’s Satisfaction
$100K
2 Steps
6 months +
10+
6
Even though the risk team terminated my account, I still believe they have one of the best risk teams in the prop firm industry, and also the customer service is really professional and helpful.
They terminated my account for unclear reasons recently.
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
Reason
Breach Reason
The payment card issued in other country
Summary
my account was terminated simply because the credit card I used—an ether.fi card—was issued outside my country of residence (I am from Taiwan). Even after I provided full, undeniable evidence proving that I am the sole owner of the card, The5ers still severed our business relationship. Furthermore, their explicit rules state that the payment method must belong to the account holder; there is no restriction prohibiting the use of credit cards issued in other jurisdictions.
Documents From Reporter
4.7
Dubai (UAE)Reviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
1
1
Easy access and very transparent
Nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
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