4.7
1330
4.7
1330
10% off + credits equivalent to free account of the same size if reaching payout on all accounts except 100K High Stakes account (first order only)
4.7
1330
10% off + credits equivalent to free account of the same size if reaching payout on all accounts except 100K High Stakes account (first order only)
Traders consistently highlight The5ers' tight spreads, reliable execution, and straightforward payout process. Many report receiving payouts within 2-4 business days with no hidden hurdles, and several note appreciating the "no hidden rules" approach. The responsive customer support team receives frequent praise for quick problem resolution. The evaluation structure and scale-up plan are seen as trader-friendly, with clear rules that make it easier to plan strategies. Trading...
Reviews1330
Sort by
4.7
PakistanReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
4.7
EthiopiaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
0
3
Almost 0 spread Customer support Fast to get the funded account User interface
Nothing for now...
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
IndiaReviews
5.0
Trader’s Satisfaction
$2.5K
2 Steps
3 months +
1
5
The smooth trading experience, transparent rules, reliable execution, and trader-friendly environment.
Nothing major. I would only like to see faster support responses during busy periods. Overall, my experience has been excellent.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
MalaysiaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
0
3
The trading conditions are excellent, with tight spreads and smooth execution,which is especially important for my XAUUSD trading strategy. Whenever i had questions,the support tean responded quickly and professionally.
GOOD
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
MalaysiaReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
Less than 1 month
0
2
NO
NO
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
ONE SIDED BETTING even i have Long and short position.
Summary
Title: Passed the evaluation, then had to argue about a rule with no defined limit I completed the evaluation and was then told my account would not be enabled until I acknowledged their rules on "one-sided betting." My history contained trades in both directions. Their own written definition is "consistently taking positions in one single direction." When I asked what buy/sell ratio is actually considered compliant, and over what period it is measured, I was told there is no number or ratio and that reviews are case-by-case. This is the problem. A trader cannot comply with a rule that has no stated threshold. You are expected to guess, and the assessment is made after the fact, entirely at the firm's discretion. Even after I explained my reasoning, the response was that their risk team had "determined" the pattern was disproportionate — with no figure given to support it and no way for me to verify or contest it. The account was eventually activated, and support replied promptly. But the experience made clear how much of this depends on discretionary judgement rather than published criteria. If you trade here, read the Prohibited Trading Practices page carefully first. The clauses are broad, and they are applied.
Documents From Reporter
4.7
IndiaReviews
1.0
Trader’s Satisfaction
$2.5K
2 Steps
Less than 1 month
0
3
Dashboard is fine but at what cost?
Absolute terrible spreads and terrible customer support. They take days to respond something i didn't even ask for. Then I need to ask them again and they take more days to respond 🤡 They ghosted me
3.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
4.7
SpainReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
3 months +
0
2
I am deeply impressed by The5ers' transparency, professional communication, and commitment to fair treatment for their traders. Knowing that a firm takes technical feedback seriously and acts with total integrity gives me immense confidence trading with them. Highly recommended!
I recently experienced an isolated server tick anomaly on AUDUSD that impacted three of my evaluation accounts (#26157478, #26391573, and #26224821).
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
South AfricaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
Balance based drawdown
Slippage but it’s what happens with most prop firms
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
4.7
KenyaReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
I liked the trading conditions, the challenge structure, and the smooth evaluation process. My initial verification process was also professional and gave me confidence in the firm
I was disappointed with the final verification process. I felt the communication was inconsistent, and I was not given a fair opportunity to resolve the concerns before my account was closed and my payout was denied
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Failed compliance verification due to alleged discrepancies in trading methodology and risk manageme
Summary
I successfully passed the challenge, received a funded account, completed KYC, and my identity was approved. I made a profit of $1,823 and submitted a payout request. Instead of processing my payout, I was required to attend a verification interview, which I completed honestly. After the interview, my payout was denied and my funded account was closed. I was initially told there were concerns about account ownership despite my approved verification. Later, I received a different explanation related to my trading methodology and risk management. I offered to provide additional documents or complete another verification, but my request was declined and I was informed that the decision was final.
Documents From Reporter
4.7
EthiopiaReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
Reason
Breach Reason
Account integrity and exclusive ownership concerns
Summary
My $919 payout was denied after I completed the required verification interview. On June 26, 2026, The5ers claimed there were account integrity and exclusive ownership concerns and terminated my account. I strongly dispute this decision because I am the sole owner and the only person who traded the account. They did not provide any specific trade, interview answer, or evidence supporting their allegation. I requested a clear explanation and a fair second interview, but my payout remains unpaid.
Documents From Reporter
200 Loyalty Points Welcome Bonus.
Sign up free to claim points, unlock rewards, save favorite firms, and start earning more through reviews and platform activity.